Parts Customer Service Representative
DiversityJobs, Florence, KY, United States
Now hiring
Parts Customer Service Representative
Florence, KY
Pay Rate: $21.00 per hour
Customer Happiness Specialist (Yes, It's a Real Job!)
Skip the job board chaos. We're hiring a Parts Customer Service Representative role that offers solid pay, real career growth, and the chance to help customers every day.
What's in it for you?
Good weekly pay that hits on time, every time
Health, dental, and vision-because you're worth it
401(k) to help your future-so you can chill
Awesome team, real opportunities to grow
We'd love to meet you if you:
High school diploma or GED required
1-3 years of customer service or related experience
Strong
written and verbal communication skills
Ability to read
technical drawings and parts documentation
preferred
Experience with
ERP systems or order entry software
preferred
Proficient in Microsoft Office
Strong attention to detail and problem-solving skills
Responsibilities:
Communicate professionally with customers via
phone, email, and
support
portal
Verify customer accounts using
serial numbers and registration data
Assist customers with
machine registration and account setup
Document all customer interactions in the
CRM/customer service system
Use technical documentation (part lists,
assembly drawings, electrical diagrams
) to identify parts
Provide
quotes, pricing, and availability
for parts and accessories
Enter and confirm
sales orders and shipping requirements
Provide order updates, including
shipping status and tracking
Coordinate with internal teams to
expedite orders and resolve issues
Assist customers with
returns, repairs, and restocking requests
"I learned so much working with Staffmark. Great introduction into the field. I moved into management quickly based on performance also."
-Staffmark, Customer Service Rep
Your voice is your superpower. Put it to work - Apply today.
Join a Team That Works for You
At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HR
powerhouse
behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.
With
more than half a century of experience
and a track record of putting
hundreds of thousands of people
to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.
Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.
About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.
Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.
Parts Customer Service Representative
Florence, KY
Pay Rate: $21.00 per hour
Customer Happiness Specialist (Yes, It's a Real Job!)
Skip the job board chaos. We're hiring a Parts Customer Service Representative role that offers solid pay, real career growth, and the chance to help customers every day.
What's in it for you?
Good weekly pay that hits on time, every time
Health, dental, and vision-because you're worth it
401(k) to help your future-so you can chill
Awesome team, real opportunities to grow
We'd love to meet you if you:
High school diploma or GED required
1-3 years of customer service or related experience
Strong
written and verbal communication skills
Ability to read
technical drawings and parts documentation
preferred
Experience with
ERP systems or order entry software
preferred
Proficient in Microsoft Office
Strong attention to detail and problem-solving skills
Responsibilities:
Communicate professionally with customers via
phone, email, and
support
portal
Verify customer accounts using
serial numbers and registration data
Assist customers with
machine registration and account setup
Document all customer interactions in the
CRM/customer service system
Use technical documentation (part lists,
assembly drawings, electrical diagrams
) to identify parts
Provide
quotes, pricing, and availability
for parts and accessories
Enter and confirm
sales orders and shipping requirements
Provide order updates, including
shipping status and tracking
Coordinate with internal teams to
expedite orders and resolve issues
Assist customers with
returns, repairs, and restocking requests
"I learned so much working with Staffmark. Great introduction into the field. I moved into management quickly based on performance also."
-Staffmark, Customer Service Rep
Your voice is your superpower. Put it to work - Apply today.
Join a Team That Works for You
At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HR
powerhouse
behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.
With
more than half a century of experience
and a track record of putting
hundreds of thousands of people
to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.
Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.
About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.
Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.