Parts Advisor
Sterling Automotive Group, Lafayette, LA, United States
Overview
Sterling Hyundai Genesis in Lafayette, LA is hiring! We are looking for motivated individuals who take pride in serving Acadiana and being a part of a successful family‑owned and operated business.
Role Summary
As a
Parts Advisor , you will assist customers and service technicians by identifying, locating, and providing the necessary automotive parts and accessories. This role also serves as the
primary Cashier for the Parts and Service Departments , handling customer transactions and supporting a smooth front‑counter experience. You will maintain accurate inventory records, ensure efficient ordering and stocking, and deliver exceptional customer service to both internal and external customers.
Essential Duties & Responsibilities
Assist customers and service technicians in selecting appropriate parts and accessories
Accurately identify parts using electronic catalogs, manuals, and other resources
Process parts orders efficiently and ensure timely delivery or pickup
Serve as the primary Cashier for the Parts and Service Departments, including processing customer payments, repair orders, and invoices
Handle cash, credit, and other payment methods accurately and in accordance with dealership policies
Answer incoming calls, greet walk‑in customers, and provide knowledgeable assistance regarding parts, pricing, and service transactions
Work closely with the Service and Sales Departments to ensure correct parts and billing information are applied to repair orders
Monitor and manage special orders, returns, and warranty parts
Maintain and organize parts inventory, including stocking, labeling, and regular cycle counts
Maintain a clean, organized, and professional front counter and work area
Stay current on product knowledge, promotions, and dealership policies
Job Requirements & Qualifications
At least 1–2 years of experience in automotive parts, retail, cashiering, or customer service is required
Previous experience handling cash and customer transactions is strongly preferred
Strong knowledge of automotive systems and parts terminology, with proficiency in parts inventory software and electronic catalogs preferred
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to multitask effectively in a fast‑paced environment
Must be willing to submit to a pre‑employment background check and drug screen
Must have a valid driver’s license with a clean driving record, and be at least 21 years of age or have 3 full years of driving experience
High school diploma or equivalent required
Schedule
Full‑time Monday‑Friday 7:00 am‑5:30 pm, including some Saturdays 8:00 am‑12:00 pm.
Why Choose Sterling?
Our mission is to attract, develop, and retain great people to deliver a memorable experience that creates lasting relationships, one customer at a time.
Benefits
Medical, Dental, Vision, & Disability Insurance – 401(k) with employer matching – Company‑paid Life Insurance – Paid Holidays, Vacation, and Sick time
Guaranteed full‑time hours – Salary plus commission pay structure
Employee vehicle pricing and discounts on products & services – Long‑term job security with a growing company – Referral bonus programs – Family‑owned and operated – Career Progression with paid ongoing training – Professional work environment
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.
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Sterling Hyundai Genesis in Lafayette, LA is hiring! We are looking for motivated individuals who take pride in serving Acadiana and being a part of a successful family‑owned and operated business.
Role Summary
As a
Parts Advisor , you will assist customers and service technicians by identifying, locating, and providing the necessary automotive parts and accessories. This role also serves as the
primary Cashier for the Parts and Service Departments , handling customer transactions and supporting a smooth front‑counter experience. You will maintain accurate inventory records, ensure efficient ordering and stocking, and deliver exceptional customer service to both internal and external customers.
Essential Duties & Responsibilities
Assist customers and service technicians in selecting appropriate parts and accessories
Accurately identify parts using electronic catalogs, manuals, and other resources
Process parts orders efficiently and ensure timely delivery or pickup
Serve as the primary Cashier for the Parts and Service Departments, including processing customer payments, repair orders, and invoices
Handle cash, credit, and other payment methods accurately and in accordance with dealership policies
Answer incoming calls, greet walk‑in customers, and provide knowledgeable assistance regarding parts, pricing, and service transactions
Work closely with the Service and Sales Departments to ensure correct parts and billing information are applied to repair orders
Monitor and manage special orders, returns, and warranty parts
Maintain and organize parts inventory, including stocking, labeling, and regular cycle counts
Maintain a clean, organized, and professional front counter and work area
Stay current on product knowledge, promotions, and dealership policies
Job Requirements & Qualifications
At least 1–2 years of experience in automotive parts, retail, cashiering, or customer service is required
Previous experience handling cash and customer transactions is strongly preferred
Strong knowledge of automotive systems and parts terminology, with proficiency in parts inventory software and electronic catalogs preferred
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to multitask effectively in a fast‑paced environment
Must be willing to submit to a pre‑employment background check and drug screen
Must have a valid driver’s license with a clean driving record, and be at least 21 years of age or have 3 full years of driving experience
High school diploma or equivalent required
Schedule
Full‑time Monday‑Friday 7:00 am‑5:30 pm, including some Saturdays 8:00 am‑12:00 pm.
Why Choose Sterling?
Our mission is to attract, develop, and retain great people to deliver a memorable experience that creates lasting relationships, one customer at a time.
Benefits
Medical, Dental, Vision, & Disability Insurance – 401(k) with employer matching – Company‑paid Life Insurance – Paid Holidays, Vacation, and Sick time
Guaranteed full‑time hours – Salary plus commission pay structure
Employee vehicle pricing and discounts on products & services – Long‑term job security with a growing company – Referral bonus programs – Family‑owned and operated – Career Progression with paid ongoing training – Professional work environment
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.
#J-18808-Ljbffr