Renewal Leader EMEA
Veeam Software, Poland, NY, United States
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role The Senior Director Enterprise Renewals will act as a strategic leader and operational catalyst, driving retention and growth across EMEA. Success will be measured by achieving renewal and new business targets, strengthening Net Revenue Retention (NRR), and cultivating a high-performance, results-driven culture.
What You’ll Do
Strategic Coordination & Governance: Establish processes and frameworks for collaboration across Renewals, Sales, Customer Success, Finance, and Legal, ensuring seamless execution of renewal strategies.
Create engagement processes, playbooks, workflows, and training programs to enable collaboration and operational excellence.
Leading the team to reach Account Growth Quotas (Renewal + Expansion).
Together with sales counterparts, own forecasting accuracy for the pipeline and bookings.
Creating win-back plays for the Enterprise.
Providing structured insights and customer and market trends in the Enterprise.
Impactful Communication: Serve as a trusted advisor and communicator to executive leadership, translating complex renewal strategies into actionable insights.
Organizational Influence: Shape policies and frameworks for renewal governance, pricing strategies, renewals strategies and compliance across regions.
Engage directly with customer C‑Suite executives.
Talent Development: Build and mentor a high‑performing team, fostering a culture of accountability, innovation, and continuous improvement.
What You’ll Bring
10+ years’ experience leading successful Renewals, Sales or Customer Success Teams.
Proven track record in enterprise sales leadership with a focus on renewals and customer lifecycle management.
Strong business acumen and ability to navigate complex organizational structures.
Expertise in negotiation, stakeholder engagement, and change management.
Experience in SaaS or subscription‑based business models preferred.
What You’ll Get
26 paid days off annually, plus 4 extra global Veeam Days for self‑care and 24 paid volunteer hours annually through Veeam Cares.
Paid parental, maternity, and paternity leave.
Fully covered family medical plan, dental, rehab, and vaccinations.
Life, critical illness, and disability insurance.
Employer pension contribution via PPK.
Monthly Edenred allowance of 450 PLN for meals.
MultiSport card fully covered by Veeam, giving access to sports facilities nationwide.
Up to 12 free therapy sessions annually, plus legal and financial advice.
Opportunities to learn and grow through on‑demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning.
Veeam Software is an equal opportunity employer
and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
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About the Role The Senior Director Enterprise Renewals will act as a strategic leader and operational catalyst, driving retention and growth across EMEA. Success will be measured by achieving renewal and new business targets, strengthening Net Revenue Retention (NRR), and cultivating a high-performance, results-driven culture.
What You’ll Do
Strategic Coordination & Governance: Establish processes and frameworks for collaboration across Renewals, Sales, Customer Success, Finance, and Legal, ensuring seamless execution of renewal strategies.
Create engagement processes, playbooks, workflows, and training programs to enable collaboration and operational excellence.
Leading the team to reach Account Growth Quotas (Renewal + Expansion).
Together with sales counterparts, own forecasting accuracy for the pipeline and bookings.
Creating win-back plays for the Enterprise.
Providing structured insights and customer and market trends in the Enterprise.
Impactful Communication: Serve as a trusted advisor and communicator to executive leadership, translating complex renewal strategies into actionable insights.
Organizational Influence: Shape policies and frameworks for renewal governance, pricing strategies, renewals strategies and compliance across regions.
Engage directly with customer C‑Suite executives.
Talent Development: Build and mentor a high‑performing team, fostering a culture of accountability, innovation, and continuous improvement.
What You’ll Bring
10+ years’ experience leading successful Renewals, Sales or Customer Success Teams.
Proven track record in enterprise sales leadership with a focus on renewals and customer lifecycle management.
Strong business acumen and ability to navigate complex organizational structures.
Expertise in negotiation, stakeholder engagement, and change management.
Experience in SaaS or subscription‑based business models preferred.
What You’ll Get
26 paid days off annually, plus 4 extra global Veeam Days for self‑care and 24 paid volunteer hours annually through Veeam Cares.
Paid parental, maternity, and paternity leave.
Fully covered family medical plan, dental, rehab, and vaccinations.
Life, critical illness, and disability insurance.
Employer pension contribution via PPK.
Monthly Edenred allowance of 450 PLN for meals.
MultiSport card fully covered by Veeam, giving access to sports facilities nationwide.
Up to 12 free therapy sessions annually, plus legal and financial advice.
Opportunities to learn and grow through on‑demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning.
Veeam Software is an equal opportunity employer
and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
#J-18808-Ljbffr