Teller / Banker / Member Service Representative

## Job Description# Teller / Banker / Member Service Representative**Role**: Teller / Banker / Member Service Representative**Location**: North Decatur-Las Vegas, NV (Onsite)* Assist members in person with inquiries, requests, and routine transactions.* Perform teller-line activities for savings, checking, consumer loans, credit cards, and fraud resolution.* Verify member identity and review account alerts or irregularities.* Identify and escalate potential fraud or unusual activity.* Demonstrate proficiency using multiple internal systems simultaneously.* Recommend additional products or services to support member needs.* Maintain compliance with operational, security, and customer-service procedures.* Collaborate with branch staff to support daily operations and member flow.* Perform additional duties as assigned.* Experience with cash handling in a fast-paced environment* Strong computer proficiency and ability to navigate multiple screens* Reliable attendance and adherence to schedule* Ability to multitask in a structured, member-facing environment* Strong verbal/written communication and active listening skills* Professionalism and tact when handling member issues* Good judgment, initiative, and decision-making skills* Ability to work independently and as part of a team* Composure under pressure and adaptability* Strong organizational and time management skills* Basic math skills and accuracy in financial transactions* Ability to build rapport and maintain positive relationships* Receptiveness to feedback and commitment to continuous improvement* Customer-service experience, ideally within banking or a financial institutionIf you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at leaverequest@apexsystems.com or 804-523-8228.*Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing(R) in Talent Satisfaction in the United States and Great Place to Work(R) in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click*

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