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Senior Director, Workplace Experience

Keller Executive Search, Olympia, WA, United States


Reports To:

Chief Financial Officer

Status:

Full-Time | Exempt

Location:

San Francisco / Washington, DC / New York

Standard Weekly Hours:

37.5

Overview We are partnering with a prominent environmental organization on a search for a Senior Director of Workplace Experience. This individual will serve as the senior-most real estate and facilities professional at our client’s organization. Reporting directly to

Chief Financial Officer , this role recommends real estate and facilities management strategies, implements and manages best practice systems, leads real estate transactions, and manages the Real Estate and Workplace Operations teams. This role will supervise the Real Estate Operations Manager and the Senior Workplace Manager.

Key Responsibilities Real Estate & Portfolio Management (30%)

Manage our client’s real estate footprint; design workplace strategy; and execute relevant initiatives informed by our client’s values, data analytics and industry trends.

Manage all aspects of real estate transactions, lease negotiations, office relocations and consolidations, space allocations, etc., including the hiring and performance management of third-party brokers and other resources as necessary.

Ensure adequate monitoring of and accountability to all relevant lease terms, insurance requirements, and regulations, ensuring landlords/property managers are upholding their responsibilities to our client.

Workplace Operations Programming (30%)

Design and implement systems of ongoing management for all critical real estate and workplace programs (e.g. lease administration, space allocations, maintenance and CapEx planning, security/safety, etc.)

Identify and set standards for facilities operations practices, materials, and more, using frameworks to right size standards for differing regions, footprints, and use cases.

Serve as national lead for office-based security, emergency preparedness, and business continuity protocols.

Workplace Operations Administration (20%)

Manage third party vendor relationships and budgets, both project‑based and on‑going, ensuring our client’s resources are well stewarded.

Supported by the Real Estate and Workplace Operations teams, ensure training on, and accountability to, standards across the national office manager cohort.

Ensure systems exist, data is captured, and insightful analytics are shared with leadership and others to enable decision‑making and monitoring the health of the real estate and facilities programs.

Team Management & Leadership (20%) Lead, mentor, and develop the Real Estate and Workplace Operations teams, fostering a culture of collaboration, accountability, and continuous improvement.

Qualifications

Bachelor’s degree, or equivalent experience, in a related field required; facilities management and/or sustainable real estate certifications a plus.

At least 10+ years of experience in real estate, facilities, and organizational change management; understanding of and experience with a multi‑site organizational structure highly preferred.

Strong critical thinking skills with the ability to both design and implement plans.

Experience with business process and system improvement projects and efforts, including building organizational alignment around new systems and tools.

Excellent interpersonal and communication skills with the ability to translate complex data into relevant and understandable information; ability to train or instruct others in business processes and/or tools to support those processes.

Proven record of accomplishment of successfully meeting organizational goals and deadlines; solid budget management experience.

Ability to travel to regional offices across the country and to local vendor offices, as necessary. Ability to work nights and weekends for special projects, as necessary.

Compensation and Benefits Base Salary:

$205,300 – $228,100 per annum, commensurate with experience

403(b) + Employer match

Comprehensive healthcare coverage

Generous PTO, corporate holidays, year‑end closure, personal days, and civic engagement days

Equal Employment Opportunity Statement Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

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