Village Leasing and Tours Consultant
The Village Dallas, Dallas, TX, United States
Position:
Village Leasing and Tours Consultant
Location:
Dallas, TX
Job Id:
944
# of Openings:
1
Our Village Gurus are the first people anyone will meet when deciding to call The Village home and we are excited to be searching for the perfect person to join our Sales team! Our agents must be experts at the product offerings of the entire Village and personally tour clients the available leasing options in our various neighborhoods. Customer Service, empathetic listening and authentically matching the perfect home for our future residents is a key part of this position.
Qualifications
Enjoys meeting new people, sales and problem solving
Must have clear understanding or be willing to learn computer skills, basic online marketing and social media
Must be willing to work flexible hours/days
Must have a current, valid driver’s license
Must be willing to work every other weekend
Be dedicated to excellent customer service and teamwork skills
Must have excellent communication skills with team and Sales Manager
Must be able to tour community with clients, to include walking the community and stairs
Job Responsibilities
Perform morning duties to prepare touring areas as designated by Sales Manager, such as preparing/refilling refreshments.
Positively greet and acknowledge everyone who walks through the door.
Obtain client needs, and qualify them based upon outlined criteria, in compliance with Fair Housing Laws and The Village’s non-discriminatory leasing policy.
Tour apartments with client(s), discuss all benefits of the apartment community and each apartment shown.
Tour model apartment on every tour, highlighting the differences if the desired floor plan is not available to tour in addition to model tour.
Explain to the client(s) in detail The Village application criteria and lease contract.
Use community iPad leasing tablet, if applicable, as a sales and community outreach tool, using it to actively engage guests during the community tour.
Enter leasing and traffic information on computer as necessary.
Type weekly, monthly and/or special reports as designated by Sales Managers.
Understand and process resident transfers.
Become familiar with competitive properties in the area and local submarket.
Become familiar with and adhere to all Village policies and procedures, as well as the names and locations of all Village
Assist Sales Manager and Marketing Manager as needed, including but not limited to leasing and community paperwork, touring community, vacancy issues, and policy compliance.
Work with other employees to maintain a successfully run sales division.
Maintain a professional attitude and appearance at all times.
Work with all employees to foster The Village team spirit.
Benefits
Health Insurance
Life Insurance
Vision Insurance
401k matching
Rent Discount
Paid Time Off – Vacation, Sick, and Holiday Package
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time. The Village Dallas is an equal opportunity employer and fosters a workplace comfortable for all types of people to work and grow without regard to gender, race, religion, ethnicity, nationality, or sexual orientation.
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Village Leasing and Tours Consultant
Location:
Dallas, TX
Job Id:
944
# of Openings:
1
Our Village Gurus are the first people anyone will meet when deciding to call The Village home and we are excited to be searching for the perfect person to join our Sales team! Our agents must be experts at the product offerings of the entire Village and personally tour clients the available leasing options in our various neighborhoods. Customer Service, empathetic listening and authentically matching the perfect home for our future residents is a key part of this position.
Qualifications
Enjoys meeting new people, sales and problem solving
Must have clear understanding or be willing to learn computer skills, basic online marketing and social media
Must be willing to work flexible hours/days
Must have a current, valid driver’s license
Must be willing to work every other weekend
Be dedicated to excellent customer service and teamwork skills
Must have excellent communication skills with team and Sales Manager
Must be able to tour community with clients, to include walking the community and stairs
Job Responsibilities
Perform morning duties to prepare touring areas as designated by Sales Manager, such as preparing/refilling refreshments.
Positively greet and acknowledge everyone who walks through the door.
Obtain client needs, and qualify them based upon outlined criteria, in compliance with Fair Housing Laws and The Village’s non-discriminatory leasing policy.
Tour apartments with client(s), discuss all benefits of the apartment community and each apartment shown.
Tour model apartment on every tour, highlighting the differences if the desired floor plan is not available to tour in addition to model tour.
Explain to the client(s) in detail The Village application criteria and lease contract.
Use community iPad leasing tablet, if applicable, as a sales and community outreach tool, using it to actively engage guests during the community tour.
Enter leasing and traffic information on computer as necessary.
Type weekly, monthly and/or special reports as designated by Sales Managers.
Understand and process resident transfers.
Become familiar with competitive properties in the area and local submarket.
Become familiar with and adhere to all Village policies and procedures, as well as the names and locations of all Village
Assist Sales Manager and Marketing Manager as needed, including but not limited to leasing and community paperwork, touring community, vacancy issues, and policy compliance.
Work with other employees to maintain a successfully run sales division.
Maintain a professional attitude and appearance at all times.
Work with all employees to foster The Village team spirit.
Benefits
Health Insurance
Life Insurance
Vision Insurance
401k matching
Rent Discount
Paid Time Off – Vacation, Sick, and Holiday Package
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time. The Village Dallas is an equal opportunity employer and fosters a workplace comfortable for all types of people to work and grow without regard to gender, race, religion, ethnicity, nationality, or sexual orientation.
#J-18808-Ljbffr