Individual Placement Specialist
Nichols College, Dudley, MA, United States
Individual Placement and Support Specialist
Full Time, 40 hours per week M-F
Location: East St Paul, St Paul, MN, US
Salary Range: $25.00 To $27.00 Hourly
Position Title Individual Placement and Support Specialist – RC FSS
Reports To Program Manager or Senior Program Manager
Position Description / Primary Objective This position is responsible for placement services, working directly with employers, funding sources and job seekers to achieve program placement goals. Effectively manage a designated caseload while meeting all critical performance goals including position performance goals and program contract goals. The specialist will work in the community (65% of the work week) meeting people on their caseload, family members, and engaging with employers at their businesses.
Essential Functions
Conduct or assist in conducting group and one-on-one program informational overviews and evaluation of potential clients
Assess and evaluate participant’s physical, social, vocational, educational and employment situation to determine strengths and identify barriers through spending time with job seeker in community settings
Administer appropriate assessment and screening tools per program requirements/guidelines
Case Management
Engage job seeker in community settings (including participant homes, libraries, schools, coffee shops, businesses, worksites, parks, etcetera based on job seeker preference), and establish trusting, collaborative relationships directed toward the goal of competitive employment in community job settings with other workers who do not necessarily have disabilities
Assist job seekers and workers in obtaining information about their benefits and how entitlements will be affected by employment so that participants can make decisions about employment opportunities
Conduct job search activities while developing realistic short and long-term goals directed toward positions that are individualized to the interests and uniqueness of the people on his/her/their caseload, following the principles and procedures of the IPS evidence-based model. This includes career exploration, career laddering, and training and education support
Develop an appropriate plan with specific timelines and measurable goals together with individual and support teams; provide individualized job support to assist workers in retaining employment. Following the worker’s preferences, support may be provided at the workplace and/or in the community
Provide support to employers as agreed upon by workers, which may include negotiating job accommodations and job supports by the IPS specialist with the employer
Provide community outreach services as necessary to workers when they appear to disengage from the service. Use a variety of methods to provide outreach
Participate in weekly meetings with mental health and employment services teams and communicate individually with team members between meetings to coordinate and integrate services
Monitor and report on job seeker progress
Maintain compliance with program contract requirements and program policies
Maintain job seeker’s confidentiality, adhere to Federal Data Privacy laws
Maintain case files and case file documentation including but not exclusive of the following (per program requirements):
Eligibility verification/identification
Support services
Regular, ongoing case noting
Community & Employer Development
Conduct a minimum of six in-person employer contacts per week in the community. The aim of these visits to businesses is to develop relationships with managers/owners who have hiring responsibilities
Recruit employers to participate in program activities and hire program participants for internships, volunteer and/or direct employment
Maintain contact and positive relationships with referring agencies. This includes monthly formal reports, regular recruiting visits and responding to information requests as needed
Participate in the development of program flyers for employers, referring counselors or job seekers
Communicate and document employer contacts and positions developed as they occur
File Management / Reporting
Utilize required databases in case management
Perform computerized data entry per program requirements inclusive of but not exclusive of (funder) Workforce One tracking and case noting, (internal) data entry (participant), program specific reports
Respond to requests for report and case file reconciliation in a timely manner and take appropriate action
Other Responsibilities / Program Specific
Keep abreast of county, state and federal program policies, maintain high level of skill and expertise through professional development and continuing education
Collaborate with other agencies for program activities
Maintain awareness of current labor market information
Meet all program goals as outlined in contract
Fulfill obligation as mandated reporter
Other Expectations
Understand and support Hired mission.
Adhere to Hired standard of conduct and policies as stated in the Employee Handbook.
Maintain a strong work ethic that ensures honesty, conscientiousness and dependability.
Assist, mentor and cooperate with others to encourage professional development.
Adapt and adjust to work environment of change, uncertainty and ambiguity.
Participate in Hired internal and external activities and groups in addition to essential job functions.
Carry out all job responsibilities in the spirit of equity and inclusion.
Attend cultural competency/sensitivity trainings and events.
Have a desire to grow and develop intercultural competency.
Minimum Requirements
Education and experience equivalent to undergraduate degree in mental health, social services, or business. Experience working with people with severe mental illness, experience providing employment services, and knowledge of the work world are preferred
Ability to work as an effective team member is essential
Be a self-starter and think creatively to develop new concepts that enhance Hired MFIP Programs
Knowledge of employment assessment and screening tools to assist with job analysis and marketing of potential employment opportunities for Hired participants
Strong ability to coach and evaluate job search skills and tools necessary for participant’s career development
Familiarity with MFIP programs and Workforce One database preferred
Provide excellent customer service to Hired participants
Must have organizational skills to manage data reporting and tracking of participant’s participation and progress
Ability to develop partnerships with community employers to support Hired MFIP Programs
Excellent communication skills with external and internal customers, business partners, staff and participants
Strong emphasis on team collaboration
Must be flexible with travel within metro area and able to move between Hired offices as 65% of the work week will be spent in the community
#J-18808-Ljbffr
Location: East St Paul, St Paul, MN, US
Salary Range: $25.00 To $27.00 Hourly
Position Title Individual Placement and Support Specialist – RC FSS
Reports To Program Manager or Senior Program Manager
Position Description / Primary Objective This position is responsible for placement services, working directly with employers, funding sources and job seekers to achieve program placement goals. Effectively manage a designated caseload while meeting all critical performance goals including position performance goals and program contract goals. The specialist will work in the community (65% of the work week) meeting people on their caseload, family members, and engaging with employers at their businesses.
Essential Functions
Conduct or assist in conducting group and one-on-one program informational overviews and evaluation of potential clients
Assess and evaluate participant’s physical, social, vocational, educational and employment situation to determine strengths and identify barriers through spending time with job seeker in community settings
Administer appropriate assessment and screening tools per program requirements/guidelines
Case Management
Engage job seeker in community settings (including participant homes, libraries, schools, coffee shops, businesses, worksites, parks, etcetera based on job seeker preference), and establish trusting, collaborative relationships directed toward the goal of competitive employment in community job settings with other workers who do not necessarily have disabilities
Assist job seekers and workers in obtaining information about their benefits and how entitlements will be affected by employment so that participants can make decisions about employment opportunities
Conduct job search activities while developing realistic short and long-term goals directed toward positions that are individualized to the interests and uniqueness of the people on his/her/their caseload, following the principles and procedures of the IPS evidence-based model. This includes career exploration, career laddering, and training and education support
Develop an appropriate plan with specific timelines and measurable goals together with individual and support teams; provide individualized job support to assist workers in retaining employment. Following the worker’s preferences, support may be provided at the workplace and/or in the community
Provide support to employers as agreed upon by workers, which may include negotiating job accommodations and job supports by the IPS specialist with the employer
Provide community outreach services as necessary to workers when they appear to disengage from the service. Use a variety of methods to provide outreach
Participate in weekly meetings with mental health and employment services teams and communicate individually with team members between meetings to coordinate and integrate services
Monitor and report on job seeker progress
Maintain compliance with program contract requirements and program policies
Maintain job seeker’s confidentiality, adhere to Federal Data Privacy laws
Maintain case files and case file documentation including but not exclusive of the following (per program requirements):
Eligibility verification/identification
Support services
Regular, ongoing case noting
Community & Employer Development
Conduct a minimum of six in-person employer contacts per week in the community. The aim of these visits to businesses is to develop relationships with managers/owners who have hiring responsibilities
Recruit employers to participate in program activities and hire program participants for internships, volunteer and/or direct employment
Maintain contact and positive relationships with referring agencies. This includes monthly formal reports, regular recruiting visits and responding to information requests as needed
Participate in the development of program flyers for employers, referring counselors or job seekers
Communicate and document employer contacts and positions developed as they occur
File Management / Reporting
Utilize required databases in case management
Perform computerized data entry per program requirements inclusive of but not exclusive of (funder) Workforce One tracking and case noting, (internal) data entry (participant), program specific reports
Respond to requests for report and case file reconciliation in a timely manner and take appropriate action
Other Responsibilities / Program Specific
Keep abreast of county, state and federal program policies, maintain high level of skill and expertise through professional development and continuing education
Collaborate with other agencies for program activities
Maintain awareness of current labor market information
Meet all program goals as outlined in contract
Fulfill obligation as mandated reporter
Other Expectations
Understand and support Hired mission.
Adhere to Hired standard of conduct and policies as stated in the Employee Handbook.
Maintain a strong work ethic that ensures honesty, conscientiousness and dependability.
Assist, mentor and cooperate with others to encourage professional development.
Adapt and adjust to work environment of change, uncertainty and ambiguity.
Participate in Hired internal and external activities and groups in addition to essential job functions.
Carry out all job responsibilities in the spirit of equity and inclusion.
Attend cultural competency/sensitivity trainings and events.
Have a desire to grow and develop intercultural competency.
Minimum Requirements
Education and experience equivalent to undergraduate degree in mental health, social services, or business. Experience working with people with severe mental illness, experience providing employment services, and knowledge of the work world are preferred
Ability to work as an effective team member is essential
Be a self-starter and think creatively to develop new concepts that enhance Hired MFIP Programs
Knowledge of employment assessment and screening tools to assist with job analysis and marketing of potential employment opportunities for Hired participants
Strong ability to coach and evaluate job search skills and tools necessary for participant’s career development
Familiarity with MFIP programs and Workforce One database preferred
Provide excellent customer service to Hired participants
Must have organizational skills to manage data reporting and tracking of participant’s participation and progress
Ability to develop partnerships with community employers to support Hired MFIP Programs
Excellent communication skills with external and internal customers, business partners, staff and participants
Strong emphasis on team collaboration
Must be flexible with travel within metro area and able to move between Hired offices as 65% of the work week will be spent in the community
#J-18808-Ljbffr