Senior Event Manager - Hilton Minneapolis
Hilton Worldwide, Inc., Minneapolis, MN, United States
Senior Event Manager – Hilton Minneapolis
Job Number: HOT0CI2A
Work Locations Hilton Minneapolis, 1001 Marquette Ave, Minneapolis, MN 55403
Hilton Minneapolis is centrally located in downtown Minneapolis, connected via skyways to the Minneapolis Convention Center and Orchestra Hall, making it a key hub for large events and group business.
Overview We are looking for a Senior Event Manager to handle executing large, complex groups, including rooming lists, meeting space coordination, and food & beverage planning. This role focuses on ensuring seamless turnover from sales to service and back to sales while maximizing revenue opportunities through upselling and enhancements.
What Will I Be Doing? As Senior Event Manager, you are responsible for event documentation and coordination with Sales, hotel departments, and customers to ensure consistent, high‑level service throughout the pre‑event, event, and post‑event phases of all hotel events.
Organize, plan, and prioritize your duties by developing plans and goals.
Communicate in a timely manner to internal and external clients via telephone, email, written documents, or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, systems, and processes.
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
Sell and influence both internal and external clients.
Make decisions and solve problems by analyzing and evaluating issues and determining the best solution.
Ensure high‑quality service by communicating and assisting others to understand the guests’ needs, providing direction and guidance, feedback, and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Perform other duties as necessary based on business needs.
Maintain regular attendance.
What Are We Looking For?
Minimum of 2+ years of experience in event management or conference services within hotels.
Experience managing large groups, complex rooming lists, payment methods, and event logistics.
Flexible scheduling based on groups in house.
Advantageous Capabilities
Knowledge of hotel property management systems, preferably Delphi.fdc.
Compensation Salary range: $60,000 – $70,000, dependent upon experience, plus opportunity for quarterly incentive.
Benefits
Daily Pay access to your earnings as needed (based on hotel).
Choice of multiple health‑care coverage options at 90 days.
Complimentary Team Member meals.
401(k) plan with company match.
Hilton stock purchase plan.
Career growth and development opportunities.
Team Member Resource Groups.
Recognition and rewards programs.
Hilton travel discount program.
Best‑in‑Class Paid Time Off (PTO).
Inclusive family‑building and fertility benefits.
Expanded bereavement leave.
Adoption assistance program.
Supportive parental leave.
Employee Stock Purchase Program (ESPP) – purchase Hilton shares at 15% discount.
Debt‑free education: Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English‑language learning, digital literacy, professional certificates, and more).
*Please note, benefits may vary depending on the classification of the position.
Catering and Events Incentive Hilton offers a best‑in‑market Short‑Term Incentive Plan (SIP) to our Sales, Catering & Events teams to reward employees for their contributions to the company’s financial success. The plan includes a quarterly component worth 20% of bonus‑eligible earnings, with multiple individually weighted objectives for multiple payout opportunities.
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Work Locations Hilton Minneapolis, 1001 Marquette Ave, Minneapolis, MN 55403
Hilton Minneapolis is centrally located in downtown Minneapolis, connected via skyways to the Minneapolis Convention Center and Orchestra Hall, making it a key hub for large events and group business.
Overview We are looking for a Senior Event Manager to handle executing large, complex groups, including rooming lists, meeting space coordination, and food & beverage planning. This role focuses on ensuring seamless turnover from sales to service and back to sales while maximizing revenue opportunities through upselling and enhancements.
What Will I Be Doing? As Senior Event Manager, you are responsible for event documentation and coordination with Sales, hotel departments, and customers to ensure consistent, high‑level service throughout the pre‑event, event, and post‑event phases of all hotel events.
Organize, plan, and prioritize your duties by developing plans and goals.
Communicate in a timely manner to internal and external clients via telephone, email, written documents, or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, systems, and processes.
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
Sell and influence both internal and external clients.
Make decisions and solve problems by analyzing and evaluating issues and determining the best solution.
Ensure high‑quality service by communicating and assisting others to understand the guests’ needs, providing direction and guidance, feedback, and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Perform other duties as necessary based on business needs.
Maintain regular attendance.
What Are We Looking For?
Minimum of 2+ years of experience in event management or conference services within hotels.
Experience managing large groups, complex rooming lists, payment methods, and event logistics.
Flexible scheduling based on groups in house.
Advantageous Capabilities
Knowledge of hotel property management systems, preferably Delphi.fdc.
Compensation Salary range: $60,000 – $70,000, dependent upon experience, plus opportunity for quarterly incentive.
Benefits
Daily Pay access to your earnings as needed (based on hotel).
Choice of multiple health‑care coverage options at 90 days.
Complimentary Team Member meals.
401(k) plan with company match.
Hilton stock purchase plan.
Career growth and development opportunities.
Team Member Resource Groups.
Recognition and rewards programs.
Hilton travel discount program.
Best‑in‑Class Paid Time Off (PTO).
Inclusive family‑building and fertility benefits.
Expanded bereavement leave.
Adoption assistance program.
Supportive parental leave.
Employee Stock Purchase Program (ESPP) – purchase Hilton shares at 15% discount.
Debt‑free education: Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English‑language learning, digital literacy, professional certificates, and more).
*Please note, benefits may vary depending on the classification of the position.
Catering and Events Incentive Hilton offers a best‑in‑market Short‑Term Incentive Plan (SIP) to our Sales, Catering & Events teams to reward employees for their contributions to the company’s financial success. The plan includes a quarterly component worth 20% of bonus‑eligible earnings, with multiple individually weighted objectives for multiple payout opportunities.
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