Salesforce Cloud Engineer
Ford Motor, Dearborn, MI, United States
This role partners closely with Product Owners, Business Stakeholders, Enterprise Architects, and Integration teams to deliver scalable, secure, and high-performing Salesforce capabilities that drive revenue growth, operational efficiency, and data integrity across FordPro’s global B2B sales channels.
The ideal candidate combines deep Salesforce platform expertise with enterprise integration experience and strong DevOps discipline.
Responsibilities 1.
Salesforce Solution Engineering
Design, configure, and implement Salesforce Sales Cloud solutions aligned with FordPro commercial sales processes.
Develop custom solutions using Apex, Lightning Web Components (LWC), Flows, and declarative tools.
Build scalable data models supporting fleet customers, multi-account hierarchies, and complex opportunity structures.
Optimize Lead, Account, Contact, Opportunity, Quote, and Sales Agreement processes.
Implement and support integrations between Salesforce and:
Order Management Systems
Dealer Management Systems (DMS)
ERP platforms
Identity & Access Management systems
Utilize APIs (REST/SOAP), Platform Events, CDC, and middleware platforms (e.g., MuleSoft).
Ensure consistent and authoritative data flow across FIN, ProID, SCAID, and related systems.
Support real-time and batch data synchronization strategies.
Follow CI/CD best practices using DevOps or equivalent pipelines.
Support Dev, SIT, UAT, and Production deployment strategies.
Maintain version control and release governance.
Participate in code reviews and enforce engineering standards.
4.
Data Quality & Governance
Implement validation, automation, and monitoring to ensure high data integrity.
Contribute to governance frameworks around security, role hierarchy, and sharing models.
5.
Performance & Optimization
Diagnose and resolve system performance issues.
Optimize automation to avoid recursion, governor limits, and technical debt.
Monitor system health, integration reliability, and API limits.
Translate business requirements into scalable technical designs.
Provide technical documentation including solution diagrams and architecture artifacts.
Mentor junior developers and support technical upskilling across the team.
Qualifications Required Qualifications
4+ years Salesforce Sales Cloud engineering experience.
Strong proficiency in:
Apex
Lightning Web Components (LWC)
Salesforce Flow
SOQL/SOSL
Experience with enterprise integrations and middleware (MuleSoft preferred).
Strong understanding of:
Salesforce security model
Sharing rules and role hierarchies
Bulkification best practices
Experience with CI/CD pipelines and Git-based deployments.
Salesforce Platform Developer I certification (required).
Salesforce Platform Developer II or Sales Cloud Consultant (preferred).
Preferred Experience
Experience in automotive, fleet, or dealer network ecosystems.
Knowledge of order-to-cash and commercial sales lifecycle.
Experience with complex B2B account hierarchies.
Exposure to large-scale global Salesforce implementations.
Familiarity with Azure cloud infrastructure.
Core Competencies
Systems thinking and architectural awareness
Strong problem-solving skills
Technical documentation proficiency
Risk identification and mitigation
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time
This position is a salary grade 8 and ranges from $115,000-$192,900.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
For more information on salary and benefits, click here: https://fordcareers.co/GSR
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.
#LI-Hybrid
#LI-GR1
#J-18808-Ljbffr
The ideal candidate combines deep Salesforce platform expertise with enterprise integration experience and strong DevOps discipline.
Responsibilities 1.
Salesforce Solution Engineering
Design, configure, and implement Salesforce Sales Cloud solutions aligned with FordPro commercial sales processes.
Develop custom solutions using Apex, Lightning Web Components (LWC), Flows, and declarative tools.
Build scalable data models supporting fleet customers, multi-account hierarchies, and complex opportunity structures.
Optimize Lead, Account, Contact, Opportunity, Quote, and Sales Agreement processes.
Implement and support integrations between Salesforce and:
Order Management Systems
Dealer Management Systems (DMS)
ERP platforms
Identity & Access Management systems
Utilize APIs (REST/SOAP), Platform Events, CDC, and middleware platforms (e.g., MuleSoft).
Ensure consistent and authoritative data flow across FIN, ProID, SCAID, and related systems.
Support real-time and batch data synchronization strategies.
Follow CI/CD best practices using DevOps or equivalent pipelines.
Support Dev, SIT, UAT, and Production deployment strategies.
Maintain version control and release governance.
Participate in code reviews and enforce engineering standards.
4.
Data Quality & Governance
Implement validation, automation, and monitoring to ensure high data integrity.
Contribute to governance frameworks around security, role hierarchy, and sharing models.
5.
Performance & Optimization
Diagnose and resolve system performance issues.
Optimize automation to avoid recursion, governor limits, and technical debt.
Monitor system health, integration reliability, and API limits.
Translate business requirements into scalable technical designs.
Provide technical documentation including solution diagrams and architecture artifacts.
Mentor junior developers and support technical upskilling across the team.
Qualifications Required Qualifications
4+ years Salesforce Sales Cloud engineering experience.
Strong proficiency in:
Apex
Lightning Web Components (LWC)
Salesforce Flow
SOQL/SOSL
Experience with enterprise integrations and middleware (MuleSoft preferred).
Strong understanding of:
Salesforce security model
Sharing rules and role hierarchies
Bulkification best practices
Experience with CI/CD pipelines and Git-based deployments.
Salesforce Platform Developer I certification (required).
Salesforce Platform Developer II or Sales Cloud Consultant (preferred).
Preferred Experience
Experience in automotive, fleet, or dealer network ecosystems.
Knowledge of order-to-cash and commercial sales lifecycle.
Experience with complex B2B account hierarchies.
Exposure to large-scale global Salesforce implementations.
Familiarity with Azure cloud infrastructure.
Core Competencies
Systems thinking and architectural awareness
Strong problem-solving skills
Technical documentation proficiency
Risk identification and mitigation
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time
This position is a salary grade 8 and ranges from $115,000-$192,900.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
For more information on salary and benefits, click here: https://fordcareers.co/GSR
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.
#LI-Hybrid
#LI-GR1
#J-18808-Ljbffr