Senior Digital Product Owner - Cat Foresight Fleet Management Workflow
Caterpillar Brazil, Chicago, IL, United States
* Focus is on defining, redesigning and driving the development of a redesigned fleet manager workflow and experience in Cat Foresight* speed of insights retrieval* task automation* application integration* reduce redundant tasks* AI enablement* Lead and support the design and development work coming out of FM discovery sprints (aka Project Delicious)* Drive new Cat Foresight product innovations:
+ CAT AI Assistant for Fleet Managers
+ Asset timeline/lifeline initiative
+ Fleet Manager hot sheet/landing page initiative
+ FM Compass dashboard* Preparation of engineering ready features – epics, features, acceptance criteria, user testing, launch to users, documentation and user communications* Close teamwork, collaboration and alignment with
+ US and Slovakia based Cat Foresight product managers and owner
+ Engineering teams based in Slovakia, India
+ Stakeholders in Resource Industries
+ Cat Foresight Program Management
+ Cat Dealers and Job Site Solutions teams
+ Cat Digital Dealer Adoption division
+ Fleet manager counsel* Close collaboration and active engagement with digital product managers, Cat Foresight users and development teams and CAT Digital Support.* Identify opportunities to improve user workflow, user experience and user driven innovations* Translation of business requirements into technical requirements, acceptance criteria, UI changes* Support prioritization of product backlog features* Support activities to enable user adoption and growth* Driving the development timeline of product strategic roadmap, continuous improvement and integration features* Proactive support to drive timely product quality improvements* Identification and documentation of bug features* Tier 2 level hand up support* **Decision Making and Critical Thinking:** Extensive knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.* **Effective Communications:** Extensive understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.* **Software Change Request Management:** Extensive knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.* **Software Problem Management:** Working knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products.* **Software Product Business Knowledge:** Extensive knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.* **User Acceptance Testing (UAT):** Extensive knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users.* Bachelors and/or Masters degree in IT related subject* Industrial domain expertise:
+ Services contract management
+ Equipment management
+ Maintenance planning* Practical working knowledge of Cat Foresight product toolset (specific working knowledge of CVA and Planned Maintenance product)* Familiarity with Cat Digital Ecosystem, Cat business processes, Cat dealer aftermarket services execution processes* Comfortable working with Offshore teams and remote employees* Familiarity with AI* Career Experiences:
+ Application development and /or digital product owner (typically 3-5 years)
+ Driving and working with digital/software development teams, UI design teams
+ Experience engaging with Cat dealer users (collecting VOD, solutioning)* Demonstrated and proven skills:
+ Demonstrated ability to work in a highly collaborative environment with cross functional teams
+ Concise and clear communication skills
+ Design and creation of user workflow diagrams
+ Critical thinking and problem solving
+ Waterfall and Agile development
+ Demonstrated software development expertise
+ AHA, AZDO, Figma, WhatFix, Confluence
+ Designing user experience and workflows
+ Leading development meetings
+ Creating business and technical requirements
+ Resolving product quality issues and providing product support
+ User acceptance testing
+ Ability to read code
+ Exposure to AWS tech stack* Travel Expectations: 10% globally* Medical, dental, and vision benefits\** Paid time off plan (Vacation, Holidays, Volunteer, etc.)\** 401(k) savings plans\** Health Savings Account (HSA)\** Flexible Spending Accounts (FSAs)\** Health Lifestyle Programs\** Employee Assistance Program\** Voluntary Benefits and Employee Discounts\** Career Development\** Incentive bonus\** Disability benefits* Life Insurance* Parental leave* Adoption benefits* Tuition Reimbursement #J-18808-Ljbffr
+ CAT AI Assistant for Fleet Managers
+ Asset timeline/lifeline initiative
+ Fleet Manager hot sheet/landing page initiative
+ FM Compass dashboard* Preparation of engineering ready features – epics, features, acceptance criteria, user testing, launch to users, documentation and user communications* Close teamwork, collaboration and alignment with
+ US and Slovakia based Cat Foresight product managers and owner
+ Engineering teams based in Slovakia, India
+ Stakeholders in Resource Industries
+ Cat Foresight Program Management
+ Cat Dealers and Job Site Solutions teams
+ Cat Digital Dealer Adoption division
+ Fleet manager counsel* Close collaboration and active engagement with digital product managers, Cat Foresight users and development teams and CAT Digital Support.* Identify opportunities to improve user workflow, user experience and user driven innovations* Translation of business requirements into technical requirements, acceptance criteria, UI changes* Support prioritization of product backlog features* Support activities to enable user adoption and growth* Driving the development timeline of product strategic roadmap, continuous improvement and integration features* Proactive support to drive timely product quality improvements* Identification and documentation of bug features* Tier 2 level hand up support* **Decision Making and Critical Thinking:** Extensive knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.* **Effective Communications:** Extensive understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.* **Software Change Request Management:** Extensive knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.* **Software Problem Management:** Working knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products.* **Software Product Business Knowledge:** Extensive knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.* **User Acceptance Testing (UAT):** Extensive knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users.* Bachelors and/or Masters degree in IT related subject* Industrial domain expertise:
+ Services contract management
+ Equipment management
+ Maintenance planning* Practical working knowledge of Cat Foresight product toolset (specific working knowledge of CVA and Planned Maintenance product)* Familiarity with Cat Digital Ecosystem, Cat business processes, Cat dealer aftermarket services execution processes* Comfortable working with Offshore teams and remote employees* Familiarity with AI* Career Experiences:
+ Application development and /or digital product owner (typically 3-5 years)
+ Driving and working with digital/software development teams, UI design teams
+ Experience engaging with Cat dealer users (collecting VOD, solutioning)* Demonstrated and proven skills:
+ Demonstrated ability to work in a highly collaborative environment with cross functional teams
+ Concise and clear communication skills
+ Design and creation of user workflow diagrams
+ Critical thinking and problem solving
+ Waterfall and Agile development
+ Demonstrated software development expertise
+ AHA, AZDO, Figma, WhatFix, Confluence
+ Designing user experience and workflows
+ Leading development meetings
+ Creating business and technical requirements
+ Resolving product quality issues and providing product support
+ User acceptance testing
+ Ability to read code
+ Exposure to AWS tech stack* Travel Expectations: 10% globally* Medical, dental, and vision benefits\** Paid time off plan (Vacation, Holidays, Volunteer, etc.)\** 401(k) savings plans\** Health Savings Account (HSA)\** Flexible Spending Accounts (FSAs)\** Health Lifestyle Programs\** Employee Assistance Program\** Voluntary Benefits and Employee Discounts\** Career Development\** Incentive bonus\** Disability benefits* Life Insurance* Parental leave* Adoption benefits* Tuition Reimbursement #J-18808-Ljbffr