Assistant Director, Reporting
Swarthmore College, Swarthmore, PA, United States
Contact Information
Swarthmore College, 500 College Avenue, Swarthmore, PA 19081
Phone: 610‑328‑8397
Fax: 610‑690‑2040
Email: talent@swarthmore.edu
Office Hours: 8:30 am – noon & 1‑4:30 pm (M‑F)
About Swarthmore College Swarthmore College is a highly selective liberal arts college located in the suburbs of Philadelphia. Its mission combines academic rigor with social responsibility and a strong commitment to inclusive excellence. The 425‑acre campus is a designated arboretum with gardens, rolling lawns, a creek, wooded hills, and hiking trails.
The Opportunity As Assistant Director, you will produce strategic technology solutions to meet organizational challenges. You will support Advancement staff with technical systems, create queries, reports, and data visualizations, and develop documentation and training for end‑users. Your work will be a key partner in the strategic planning and effective operation of fundraising and engagement programs.
CRM Reporting and Management
Create and manage Slate CRM queries, reports, portals, forms, and dashboards that align with Advancement’s strategic direction and positively impact constituent engagement.
Facilitate discussions between leadership, fundraisers, and technical resources to define needs and assist in establishing new policies and procedures.
Proactively build relationships across campus to support their work with constituent engagement and acquire relevant data.
Contribute to the successful implementation and continued infrastructure development of new technologies, including Slate CRM and related systems.
Test, deploy, and validate regular updates, feeds, and new functionality delivered by Technolutions.
Continuously develop custom Slate CRM features (views, tabs, prompts, rules) to meet evolving divisional needs.
Training, Documentation, & ITS Support
Develop and deliver comprehensive training (written, video, live sessions) on Advancement systems.
Maintain a user‑friendly report library with clear documentation.
Train colleagues throughout the College in the Slate Advancement CRM and additional tools deployed by Advancement.
Maintain proficiency in all Advancement software tools to effectively lead training and provide support.
Research emerging Slate CRM tools, updates, and automation techniques to optimize functionality and workflows.
Assist College constituents (alumni, families, students, friends) in navigating technology such as the Alumni Portal and Slate Forms.
Data Analytics and Visualization
Support the Director and Senior Associate Directors in developing and growing a fundraising analytics program, including predictive modeling, forecasting, data mining, and visually engaging reporting.
Contribute to and update data visualization technology to enhance Advancement’s reporting capacity with tools such as Tableau or Microsoft Power BI.
Serve as a technical point of contact for vendors such as AlumnIQ, CyberSource, GiveCampus, Double the Donation, and Technolutions.
Coordinate the exchange of data between Slate and various tools, implement solutions, and ensure appropriate testing of applications.
Work with Advancement colleagues to identify technical needs, collaborate on RFPs, and assess resources for implementation and maintenance.
Support Advancement and ITS colleagues in managing and testing software tools for the division.
Who You Are
Experience developing training material and conducting regular and ad‑hoc training sessions.
Ability to thrive under pressure and handle multiple projects simultaneously.
Strong organizational and project management skills with the ability to manage competing priorities.
Extreme accuracy and attention to detail, with ability to handle multiple and varied tasks independently and collaboratively. Data management skills demonstrating the ability to manage large amounts of data and organize it into meaningful reports.
Excellent analytical, communication, and interpersonal skills; talent for listening, interpreting, and synthesizing information.
Strong sense of collegiality and ability to establish collaborative professional relationships with tact and diplomacy, while maintaining confidentiality. Strong customer service skills.
Ability to work evenings, weekends, or as needed to complete projects or meet heavy demand.
What You Bring Required Qualifications
Bachelor’s Degree with two years of job‑related experience or an equivalent combination of education and experience.
Demonstrated CRM experience with a strong understanding of database structures and rules.
Proven experience working with databases and building reports.
Exceptional computer skills with experience evaluating and mastering software applications.
Highly proficient in Windows operating system, Microsoft Suite, and Google Suite.
Working knowledge/understanding of SQL, HTML, and CSS to create queries, reports, forms, portals, and dashboards in Slate and desire to increase proficiency.
On occasion, incumbent may be required to work outside normal office hours, including nights and weekends, for tasks such as staffing events or meeting deadlines.
Preferred Qualifications
Five years of experience.
Advanced degree or certifications.
Proven experience in SQL, HTML, CSS.
Experience in Slate CRM developing queries, reports, and portals.
Experience in Advancement.
Experience with Power BI or Tableau building reports and dashboards.
What You Will Get You’ll work at a renowned liberal arts college, with benefits, a stunning 420‑acre campus, and a collaborative work environment. Join a team of passionate, creative people who support the College community.
Salary and Benefits The market range for this position is $72,000–$77,000 per year. The salary is determined based on experience, education, budget availability, and internal equity considerations.
We offer benefit plans starting at zero cost. Upon eligibility, the College contributes 10% of an employee’s salary to their retirement account. Employees are 100% vested in their accounts on the date participation begins.
Swarthmore College is committed to creating a culture of respect and inclusion so that every member of our community feels a sense of belonging. We actively seek and welcome candidates with diverse perspectives and experiences, exceptional qualifications, and a demonstrable commitment to a more inclusive society and world. Swarthmore College is an Equal Opportunity Employer and does not discriminate based on any identity or characteristic protected by law or College Policy.
Employment Information PA Criminal Clearance Required. Swarthmore College requires a PA Criminal background check for all staff positions prior to the start of employment.
Education Verification Required by Position. An education verification is required for this position because a college degree is a required qualification.
Applications close: Open until filled. Advertised: April 21 2026.
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About Swarthmore College Swarthmore College is a highly selective liberal arts college located in the suburbs of Philadelphia. Its mission combines academic rigor with social responsibility and a strong commitment to inclusive excellence. The 425‑acre campus is a designated arboretum with gardens, rolling lawns, a creek, wooded hills, and hiking trails.
The Opportunity As Assistant Director, you will produce strategic technology solutions to meet organizational challenges. You will support Advancement staff with technical systems, create queries, reports, and data visualizations, and develop documentation and training for end‑users. Your work will be a key partner in the strategic planning and effective operation of fundraising and engagement programs.
CRM Reporting and Management
Create and manage Slate CRM queries, reports, portals, forms, and dashboards that align with Advancement’s strategic direction and positively impact constituent engagement.
Facilitate discussions between leadership, fundraisers, and technical resources to define needs and assist in establishing new policies and procedures.
Proactively build relationships across campus to support their work with constituent engagement and acquire relevant data.
Contribute to the successful implementation and continued infrastructure development of new technologies, including Slate CRM and related systems.
Test, deploy, and validate regular updates, feeds, and new functionality delivered by Technolutions.
Continuously develop custom Slate CRM features (views, tabs, prompts, rules) to meet evolving divisional needs.
Training, Documentation, & ITS Support
Develop and deliver comprehensive training (written, video, live sessions) on Advancement systems.
Maintain a user‑friendly report library with clear documentation.
Train colleagues throughout the College in the Slate Advancement CRM and additional tools deployed by Advancement.
Maintain proficiency in all Advancement software tools to effectively lead training and provide support.
Research emerging Slate CRM tools, updates, and automation techniques to optimize functionality and workflows.
Assist College constituents (alumni, families, students, friends) in navigating technology such as the Alumni Portal and Slate Forms.
Data Analytics and Visualization
Support the Director and Senior Associate Directors in developing and growing a fundraising analytics program, including predictive modeling, forecasting, data mining, and visually engaging reporting.
Contribute to and update data visualization technology to enhance Advancement’s reporting capacity with tools such as Tableau or Microsoft Power BI.
Serve as a technical point of contact for vendors such as AlumnIQ, CyberSource, GiveCampus, Double the Donation, and Technolutions.
Coordinate the exchange of data between Slate and various tools, implement solutions, and ensure appropriate testing of applications.
Work with Advancement colleagues to identify technical needs, collaborate on RFPs, and assess resources for implementation and maintenance.
Support Advancement and ITS colleagues in managing and testing software tools for the division.
Who You Are
Experience developing training material and conducting regular and ad‑hoc training sessions.
Ability to thrive under pressure and handle multiple projects simultaneously.
Strong organizational and project management skills with the ability to manage competing priorities.
Extreme accuracy and attention to detail, with ability to handle multiple and varied tasks independently and collaboratively. Data management skills demonstrating the ability to manage large amounts of data and organize it into meaningful reports.
Excellent analytical, communication, and interpersonal skills; talent for listening, interpreting, and synthesizing information.
Strong sense of collegiality and ability to establish collaborative professional relationships with tact and diplomacy, while maintaining confidentiality. Strong customer service skills.
Ability to work evenings, weekends, or as needed to complete projects or meet heavy demand.
What You Bring Required Qualifications
Bachelor’s Degree with two years of job‑related experience or an equivalent combination of education and experience.
Demonstrated CRM experience with a strong understanding of database structures and rules.
Proven experience working with databases and building reports.
Exceptional computer skills with experience evaluating and mastering software applications.
Highly proficient in Windows operating system, Microsoft Suite, and Google Suite.
Working knowledge/understanding of SQL, HTML, and CSS to create queries, reports, forms, portals, and dashboards in Slate and desire to increase proficiency.
On occasion, incumbent may be required to work outside normal office hours, including nights and weekends, for tasks such as staffing events or meeting deadlines.
Preferred Qualifications
Five years of experience.
Advanced degree or certifications.
Proven experience in SQL, HTML, CSS.
Experience in Slate CRM developing queries, reports, and portals.
Experience in Advancement.
Experience with Power BI or Tableau building reports and dashboards.
What You Will Get You’ll work at a renowned liberal arts college, with benefits, a stunning 420‑acre campus, and a collaborative work environment. Join a team of passionate, creative people who support the College community.
Salary and Benefits The market range for this position is $72,000–$77,000 per year. The salary is determined based on experience, education, budget availability, and internal equity considerations.
We offer benefit plans starting at zero cost. Upon eligibility, the College contributes 10% of an employee’s salary to their retirement account. Employees are 100% vested in their accounts on the date participation begins.
Swarthmore College is committed to creating a culture of respect and inclusion so that every member of our community feels a sense of belonging. We actively seek and welcome candidates with diverse perspectives and experiences, exceptional qualifications, and a demonstrable commitment to a more inclusive society and world. Swarthmore College is an Equal Opportunity Employer and does not discriminate based on any identity or characteristic protected by law or College Policy.
Employment Information PA Criminal Clearance Required. Swarthmore College requires a PA Criminal background check for all staff positions prior to the start of employment.
Education Verification Required by Position. An education verification is required for this position because a college degree is a required qualification.
Applications close: Open until filled. Advertised: April 21 2026.
#J-18808-Ljbffr