
Sr. Mortgage Underwriter
CUES TRAINING FACILITY, Knoxville, TN, United States
Sr. Mortgage Underwriter
ORNL Federal Credit Union
2077 Town Center Blvd., Knoxville, TN
Position Description The Senior Mortgage Underwriter is responsible for underwriting loans to mitigate risk and meet all applicable Federal, State and NCUA regulations, as well as credit union, secondary market and investor guidelines, policies and procedures. This role includes supervisory responsibilities for the 7 Mortgage Underwriting Business Unit, assisting underwriters who underwrite mortgage loans, ensuring service standards are met, and maintaining effective processes to deliver a desired member experience.
Essential Functions & Responsibilities
Performs activities related to credit decisions on loan requests with the goal of achieving an optimal outcome for the Credit Union and the member. Primarily handles more complicated loans.
Supervises and leads the activities of the Mortgage Underwriters who underwrite mortgage loans, working directly with the AVP of Mortgage Underwriting. Responsibilities include planning, assigning, and directing work; reviewing and approving timesheets; coordinating PTO; addressing and resolving problems; and providing training and support as required.
Ensures compliance with established Credit Union policies, guidelines, and regulatory requirements. Utilizes a high degree of independence in problem solving and decision‑making.
Works directly with the Mortgage Loan Coordinators, Manager of Mortgage Processing & Closing, and AVP Mortgage Underwriting to deliver exceptional underwriting service and support to partners.
Maintains current knowledge of regulatory changes, compliance requirements, and investor/portfolio guidelines. Receives training to ensure all guidelines are met.
Resolves issues with clients, credit union staff, title companies, or members regarding the mortgage closing process. Handles files as needed.
Manages pipeline reports to ensure adherence to the Mortgage Process Flow and QC reports to ensure compliance. Ensures quality control of files and accuracy of data in the system used for uploading to the servicer.
Performs other job‑related duties as assigned.
Experience Five or more years of mortgage underwriting or mortgage experience with a focus on FNMA, FHLMC, DE Designation, and SAR Designation is required.
Education Associate’s degree in a business‑related field is required, or an equivalent combination of education and relevant work experience is required.
Other skills required
Excellent verbal and written communication skills
Detail oriented with excellent organizational skills
Proficiency in Microsoft 365
Analytical thinking and problem‑solving ability
Excellent time management skills
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Position Description The Senior Mortgage Underwriter is responsible for underwriting loans to mitigate risk and meet all applicable Federal, State and NCUA regulations, as well as credit union, secondary market and investor guidelines, policies and procedures. This role includes supervisory responsibilities for the 7 Mortgage Underwriting Business Unit, assisting underwriters who underwrite mortgage loans, ensuring service standards are met, and maintaining effective processes to deliver a desired member experience.
Essential Functions & Responsibilities
Performs activities related to credit decisions on loan requests with the goal of achieving an optimal outcome for the Credit Union and the member. Primarily handles more complicated loans.
Supervises and leads the activities of the Mortgage Underwriters who underwrite mortgage loans, working directly with the AVP of Mortgage Underwriting. Responsibilities include planning, assigning, and directing work; reviewing and approving timesheets; coordinating PTO; addressing and resolving problems; and providing training and support as required.
Ensures compliance with established Credit Union policies, guidelines, and regulatory requirements. Utilizes a high degree of independence in problem solving and decision‑making.
Works directly with the Mortgage Loan Coordinators, Manager of Mortgage Processing & Closing, and AVP Mortgage Underwriting to deliver exceptional underwriting service and support to partners.
Maintains current knowledge of regulatory changes, compliance requirements, and investor/portfolio guidelines. Receives training to ensure all guidelines are met.
Resolves issues with clients, credit union staff, title companies, or members regarding the mortgage closing process. Handles files as needed.
Manages pipeline reports to ensure adherence to the Mortgage Process Flow and QC reports to ensure compliance. Ensures quality control of files and accuracy of data in the system used for uploading to the servicer.
Performs other job‑related duties as assigned.
Experience Five or more years of mortgage underwriting or mortgage experience with a focus on FNMA, FHLMC, DE Designation, and SAR Designation is required.
Education Associate’s degree in a business‑related field is required, or an equivalent combination of education and relevant work experience is required.
Other skills required
Excellent verbal and written communication skills
Detail oriented with excellent organizational skills
Proficiency in Microsoft 365
Analytical thinking and problem‑solving ability
Excellent time management skills
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