Meineke Car Care of Rapid City is hiring: Service Writer in Rapid City
Meineke Car Care of Rapid City, Rapid City, SD, United States
Main Responsibilities of a Service Writer/ Assistant Front Manager
Greet customers and provide a professional, welcoming experience
Listen to customer concerns and accurately document vehicle issues
Prepare estimates for repair and maintenance services
Communicate recommended services clearly and effectively
Coordinate workflow between customers and technicians
Provide updates on vehicle status and timelines
Process invoices, payments, and maintain accurate records
Work with the customer and financing options
work with the customers and their Third party Warrantee companys
Maintain a clean lobby
Keep lobby up to date with promotional information
Ensure customer satisfaction and handle concerns when needed Customer Service Representative Job Description
We are seeking a motivated, honest and customer-focused Service Writer to join our team. This role is the key link between our customers and technicians, ensuring clear communication, accurate service recommendations, and a high-quality customer experience.
Customer Service Representative Job Requirements
Analyzing information
Resolving conflict
Phone skills
Listening
Market Knowledge
Quality focus
Communication skills
Previous automotive service writing or related experience preferred
Strong communication and customer service skills
Basic knowledge of automotive systems and repairs
Ability to multitask in a fast-paced environment
Computer proficiency and organizational skills
Valid driver's license
Work schedule
Day shift
Benefits
Paid time off
Flexible schedule
Other
Employee discount
Greet customers and provide a professional, welcoming experience
Listen to customer concerns and accurately document vehicle issues
Prepare estimates for repair and maintenance services
Communicate recommended services clearly and effectively
Coordinate workflow between customers and technicians
Provide updates on vehicle status and timelines
Process invoices, payments, and maintain accurate records
Work with the customer and financing options
work with the customers and their Third party Warrantee companys
Maintain a clean lobby
Keep lobby up to date with promotional information
Ensure customer satisfaction and handle concerns when needed Customer Service Representative Job Description
We are seeking a motivated, honest and customer-focused Service Writer to join our team. This role is the key link between our customers and technicians, ensuring clear communication, accurate service recommendations, and a high-quality customer experience.
Customer Service Representative Job Requirements
Analyzing information
Resolving conflict
Phone skills
Listening
Market Knowledge
Quality focus
Communication skills
Previous automotive service writing or related experience preferred
Strong communication and customer service skills
Basic knowledge of automotive systems and repairs
Ability to multitask in a fast-paced environment
Computer proficiency and organizational skills
Valid driver's license
Work schedule
Day shift
Benefits
Paid time off
Flexible schedule
Other
Employee discount