Parts Counter
Intermountain New Holland, Twin Falls, ID, United States
Job Summary
We are seeking an experienced New Holland Parts Counter Specialist to join our team. This role is responsible for assisting customers and service technicians with parts identification, ordering, and inventory support for New Holland agricultural equipment. The ideal candidate has strong product knowledge, excellent customer service skills, and the ability to work in a fast‑paced dealership environment.
Key Responsibilities
Assist customers and technicians in identifying and sourcing New Holland parts
Process parts orders, returns, and special orders accurately
Maintain and organize parts inventory, including stocking and cycle counts
Provide technical support and product information as needed
Manage backorders and communicate timelines to customers
Keep parts area clean, organized, and compliant with safety standards
Build and maintain strong relationships with customers and vendors
Qualifications
Ability to work seasonal weekends and be available for rotating on‑call schedule
Previous experience at a parts counter, preferably with New Holland or agricultural equipment
Strong knowledge of agricultural machinery and parts systems
Excellent communication and customer service skills
Basic computer skills and experience with parts management software
Ability to multitask and work efficiently in a team environment
Ability to lift, carry, and move parts and equipment weighing 20 pounds or more on a regular basis
High school diploma or equivalent (required)
Forklift certification (or willingness to obtain)
Compensation and Benefits Base wage begins at $21 per hour; final offer dependent on qualifications and experience.
401(k) with company match
100% employer‑paid medical insurance for full‑time employees
Dental, vision and life insurance offered
Accrual based paid time off and paid holidays
Ongoing training and career development opportunities
Contact Intermountain New Holland 1935 Kimberly Road Twin Falls, Idaho 83301 Phone: 208‑733‑8687
#J-18808-Ljbffr
Key Responsibilities
Assist customers and technicians in identifying and sourcing New Holland parts
Process parts orders, returns, and special orders accurately
Maintain and organize parts inventory, including stocking and cycle counts
Provide technical support and product information as needed
Manage backorders and communicate timelines to customers
Keep parts area clean, organized, and compliant with safety standards
Build and maintain strong relationships with customers and vendors
Qualifications
Ability to work seasonal weekends and be available for rotating on‑call schedule
Previous experience at a parts counter, preferably with New Holland or agricultural equipment
Strong knowledge of agricultural machinery and parts systems
Excellent communication and customer service skills
Basic computer skills and experience with parts management software
Ability to multitask and work efficiently in a team environment
Ability to lift, carry, and move parts and equipment weighing 20 pounds or more on a regular basis
High school diploma or equivalent (required)
Forklift certification (or willingness to obtain)
Compensation and Benefits Base wage begins at $21 per hour; final offer dependent on qualifications and experience.
401(k) with company match
100% employer‑paid medical insurance for full‑time employees
Dental, vision and life insurance offered
Accrual based paid time off and paid holidays
Ongoing training and career development opportunities
Contact Intermountain New Holland 1935 Kimberly Road Twin Falls, Idaho 83301 Phone: 208‑733‑8687
#J-18808-Ljbffr