Customer Service Representative
LHH, Franklin Park, NJ, United States
Job Title
Customer Service Representative
Location Dayton, NJ
Type of Employment Temporary to Permanent
Work Location Fully in Office
Hourly Rate $25/hr
Job Summary LHH is working with a consumer packaged goods company in Dayton, NJ that is looking to hire a Customer Service Representative on a temporary to possible permanent basis. This role is fully in office with hours from Monday through Friday 8AM to 5PM with a 1‑hour break. The qualified candidate must have order entry experience into SAP. The hourly rate is $25/hr.
Responsibilities
Answer incoming phone calls and emails from customers
Manually enter customer orders into SAP for processing, ensuring all details are accurate to avoid order issues
Process return requests in SAP
Keep track of customer conversations in Salesforce
Provide updates to management regarding customer updates
Answer questions from customers as it pertains to orders, shipments, and issues
Required Experience
High School Diploma required
SAP ERP experience is required
Proficient in Microsoft Office Suite
Extremely detail oriented
Excellent written and verbal communication skills
Benefits Benefit offerings available for our associates include medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Equal Opportunity Employer/Veterans/Disabled
Military Military connected talent encouraged to apply
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Location Dayton, NJ
Type of Employment Temporary to Permanent
Work Location Fully in Office
Hourly Rate $25/hr
Job Summary LHH is working with a consumer packaged goods company in Dayton, NJ that is looking to hire a Customer Service Representative on a temporary to possible permanent basis. This role is fully in office with hours from Monday through Friday 8AM to 5PM with a 1‑hour break. The qualified candidate must have order entry experience into SAP. The hourly rate is $25/hr.
Responsibilities
Answer incoming phone calls and emails from customers
Manually enter customer orders into SAP for processing, ensuring all details are accurate to avoid order issues
Process return requests in SAP
Keep track of customer conversations in Salesforce
Provide updates to management regarding customer updates
Answer questions from customers as it pertains to orders, shipments, and issues
Required Experience
High School Diploma required
SAP ERP experience is required
Proficient in Microsoft Office Suite
Extremely detail oriented
Excellent written and verbal communication skills
Benefits Benefit offerings available for our associates include medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Equal Opportunity Employer/Veterans/Disabled
Military Military connected talent encouraged to apply
#J-18808-Ljbffr