Customer Engagement Representative
Balfour Beatty Communities, El Paso, TX, United States
Benefits
Discretionary bonuses
Medical and Dental Insurance (first of the month following employment)
Health, Flexible Spending and Dependent Care Accounts
Company paid life insurance
401(k) plan with employer matching
Robust PTO to include sick, floating holidays, vacation, and personal days
2 Volunteer Days per year
Company paid short-term and long-term disability, parental leave
And more!
About the role The Customer Engagement Representative is responsible for greeting and welcoming residents, potential residents, guests, and vendors to the community management office.
What you’ll be doing
Operate the community management office’s phone lines to ensure timely response to all calls from outside
Greets and welcomes all guests to the center and notifies the necessary parties of their arrival
Provides general office administrative support in all areas including but not limited to mail services, assisting with leasing materials, ordering and stocking office supplies, and ensuring the office is warm and inviting
Help maintain the cleanliness and appearance of the community management center
Attend and assist with LifeWorks events as needed
Typical Physical Demands: sit and stand to do clerical work
Who we’re looking for
High School Diploma or equivalent required
Minimum of one (1) year of office administration experience
Skills in Microsoft Office Suite including Word, Excel and Outlook
General office equipment operation skills
Excellent oral and written communication skills
Solid interpersonal skills
Solid customer service and engagement skills
Possession of a valid state issued Driver’s License and a safe driving record are required
Equal Opportunity Employer Balfour Beatty is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law.
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Discretionary bonuses
Medical and Dental Insurance (first of the month following employment)
Health, Flexible Spending and Dependent Care Accounts
Company paid life insurance
401(k) plan with employer matching
Robust PTO to include sick, floating holidays, vacation, and personal days
2 Volunteer Days per year
Company paid short-term and long-term disability, parental leave
And more!
About the role The Customer Engagement Representative is responsible for greeting and welcoming residents, potential residents, guests, and vendors to the community management office.
What you’ll be doing
Operate the community management office’s phone lines to ensure timely response to all calls from outside
Greets and welcomes all guests to the center and notifies the necessary parties of their arrival
Provides general office administrative support in all areas including but not limited to mail services, assisting with leasing materials, ordering and stocking office supplies, and ensuring the office is warm and inviting
Help maintain the cleanliness and appearance of the community management center
Attend and assist with LifeWorks events as needed
Typical Physical Demands: sit and stand to do clerical work
Who we’re looking for
High School Diploma or equivalent required
Minimum of one (1) year of office administration experience
Skills in Microsoft Office Suite including Word, Excel and Outlook
General office equipment operation skills
Excellent oral and written communication skills
Solid interpersonal skills
Solid customer service and engagement skills
Possession of a valid state issued Driver’s License and a safe driving record are required
Equal Opportunity Employer Balfour Beatty is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law.
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