Entry Level Negotiator
The JG Wentworth Company, King Of Prussia, PA, United States
Overview
The Debt Resolution Negotiator is responsible for negotiating with creditors on behalf of enrolled clients to reduce outstanding balances and achieve favorable settlement terms. This role requires a strong analytical mindset, persuasive communication, and the ability to manage a high-volume portfolio of accounts. Negotiators serve as the primary point of contact between our company and creditor representatives, driving outcomes that create real financial relief for clients.
The ideal candidate thrives in a fast-paced, performance-based environment, possesses exceptional people skills, and is motivated by meaningful work that directly impacts clients’ financial well‑being.
Responsibilities
Contact and negotiate directly with creditors and collection agencies to reach debt settlement agreements on behalf of clients.
Analyze client financial profiles, account balances, and creditor history to develop effective negotiation strategies.
Develop and maintain strong relationships with unsecured lenders, credit card companies, and third‑party creditors (including collection agencies and attorneys) to drive efficient and favorable settlement outcomes.
Maintain detailed records of all negotiations, settlements, and communications in SalesForce.
Consistently achieve or exceed monthly KPIs, with a focus on settlement units and revenue generation by prioritizing and closing higher‑balance accounts in a fast‑paced, high‑volume environment.
Conduct all negotiations in full compliance with the Fair Debt Collection Practices Act (FDCPA) and internal company policies.
Qualifications Required Skills & Competencies
Negotiation or Sales Skills
Navigate discussions with creditors and clients to find mutually workable outcomes
Communication skills and Active Listening
Articulate settlement proposals and convey information to clients, creditors, and internal team members with clarity and precision
Carefully assess what lenders communicate and identify opportunities and constraints during negotiations
Analytical Thinking
Interpret and understand financial data, evaluate hardship situations, determine realistic and strategic settlement offers
Strong Attention to Detail
Ensure accuracy when reviewing balances, creditor or lender terms, settlement offers, and updating account notes or payment arrangements.
Emotional Intelligence/Patience and Persistence
Maintain professionalism and stay composed, read tone of negotiation, adjust communication style as necessary
Time Management and Organization
Ability to work independently and in collaboration with others
Bachelor’s degree
OR equivalent combination of education and relevant professional experience
Strong analytical and financial acumen
Comfortable reviewing account statements, calculating settlement percentages, and evaluating offers
Ability to manage a large portfolio of accounts and work efficiently under deadlines
Proficiency with MS Office (Excel, Word, Outlook)
Compensation & Benefits
Base Salary plus Commission
Annual Salary plus performance-based bonus and incentive structure tied to settlement outcomes
Average Annual Earnings: $75,000 – $100,000 (earning potential may vary and can be below or exceed this range)
Comprehensive Benefits package: Medical, Life, Vision, Dental, HSA, FSA, etc.
401(k) plan plus employer match
Paid Time Off (PTO)
Paid Holidays
Equal Opportunity Employer Statement J.G. Wentworth is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. J.G. Wentworth makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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The ideal candidate thrives in a fast-paced, performance-based environment, possesses exceptional people skills, and is motivated by meaningful work that directly impacts clients’ financial well‑being.
Responsibilities
Contact and negotiate directly with creditors and collection agencies to reach debt settlement agreements on behalf of clients.
Analyze client financial profiles, account balances, and creditor history to develop effective negotiation strategies.
Develop and maintain strong relationships with unsecured lenders, credit card companies, and third‑party creditors (including collection agencies and attorneys) to drive efficient and favorable settlement outcomes.
Maintain detailed records of all negotiations, settlements, and communications in SalesForce.
Consistently achieve or exceed monthly KPIs, with a focus on settlement units and revenue generation by prioritizing and closing higher‑balance accounts in a fast‑paced, high‑volume environment.
Conduct all negotiations in full compliance with the Fair Debt Collection Practices Act (FDCPA) and internal company policies.
Qualifications Required Skills & Competencies
Negotiation or Sales Skills
Navigate discussions with creditors and clients to find mutually workable outcomes
Communication skills and Active Listening
Articulate settlement proposals and convey information to clients, creditors, and internal team members with clarity and precision
Carefully assess what lenders communicate and identify opportunities and constraints during negotiations
Analytical Thinking
Interpret and understand financial data, evaluate hardship situations, determine realistic and strategic settlement offers
Strong Attention to Detail
Ensure accuracy when reviewing balances, creditor or lender terms, settlement offers, and updating account notes or payment arrangements.
Emotional Intelligence/Patience and Persistence
Maintain professionalism and stay composed, read tone of negotiation, adjust communication style as necessary
Time Management and Organization
Ability to work independently and in collaboration with others
Bachelor’s degree
OR equivalent combination of education and relevant professional experience
Strong analytical and financial acumen
Comfortable reviewing account statements, calculating settlement percentages, and evaluating offers
Ability to manage a large portfolio of accounts and work efficiently under deadlines
Proficiency with MS Office (Excel, Word, Outlook)
Compensation & Benefits
Base Salary plus Commission
Annual Salary plus performance-based bonus and incentive structure tied to settlement outcomes
Average Annual Earnings: $75,000 – $100,000 (earning potential may vary and can be below or exceed this range)
Comprehensive Benefits package: Medical, Life, Vision, Dental, HSA, FSA, etc.
401(k) plan plus employer match
Paid Time Off (PTO)
Paid Holidays
Equal Opportunity Employer Statement J.G. Wentworth is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. J.G. Wentworth makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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