Customer Service Representative
Crash Champions, Windham, NH, United States
Champions Do More
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company also operates the growing Crash Champions LUXE | EV Certified brand of high-line and luxury EV repair centers, servicing customers at more than 650 state-of-the-art locations in 38 states across the U.S. Founded in 1999, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
Responsibilities
Ensure customers and prospective customers are greeted and assisted in a prompt and professional manner.
Clean workspace, ensuring it is the first point of contact our customers have with our facility.
Effectively manage all incoming phone calls, walk‑in business, and written correspondence, directing such matters to the appropriate person or department.
Provide clerical and administrative support to the General Managers and Service Advisors.
Handle receivables, payables, entry of information into the accounting system, and various spreadsheets, and balance month‑end statements.
Perform other related duties as assigned.
Qualifications
Interpersonal and customer service skills.
Analytical and problem‑solving skills.
Multitasking and organizational skills.
Ability to answer a high volume of calls and/or emails daily.
Attentiveness and patience.
Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job‑related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Posted Min Pay Rate
USD $10.00/Hr.
Posted Max Pay Rate
USD $25.00/Hr.
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As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company also operates the growing Crash Champions LUXE | EV Certified brand of high-line and luxury EV repair centers, servicing customers at more than 650 state-of-the-art locations in 38 states across the U.S. Founded in 1999, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
Responsibilities
Ensure customers and prospective customers are greeted and assisted in a prompt and professional manner.
Clean workspace, ensuring it is the first point of contact our customers have with our facility.
Effectively manage all incoming phone calls, walk‑in business, and written correspondence, directing such matters to the appropriate person or department.
Provide clerical and administrative support to the General Managers and Service Advisors.
Handle receivables, payables, entry of information into the accounting system, and various spreadsheets, and balance month‑end statements.
Perform other related duties as assigned.
Qualifications
Interpersonal and customer service skills.
Analytical and problem‑solving skills.
Multitasking and organizational skills.
Ability to answer a high volume of calls and/or emails daily.
Attentiveness and patience.
Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job‑related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Posted Min Pay Rate
USD $10.00/Hr.
Posted Max Pay Rate
USD $25.00/Hr.
#J-18808-Ljbffr