Customer Service Representative
Ferrari's Appliance, Naugatuck, CT, United States
Benefits
Company parties
Free food & snacks
Free uniforms
Training & development
Responsibilities
Handle customer inquiries and complaints
Provide information about the products and services
Answer multi-line phone and schedule service calls
Document and update customer records based on interactions in QuickBooks system
Develop and maintain a knowledge base of evolving products and services
Qualifications
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask, work in fast paced office setting
Positive and professional demeanor
Excellent written and verbal communication skills
Previous experience with Quickbooks and Google Calendar preferred
Must be able to commute to both locations
Compensation
$25,000.00 to $38,000.00
Location: 160 Rubber Avenue, Naugatuck, CT 06770 and 460 New Britain Avenue, Newington, CT 06111
Skills: Build Rapport, Calendaring, Communication Skills, Customer Service, Data Entry, Multi Tasking, QuickBooks Software, Sales Experience, Fast Paced, Organized
#J-18808-Ljbffr
Company parties
Free food & snacks
Free uniforms
Training & development
Responsibilities
Handle customer inquiries and complaints
Provide information about the products and services
Answer multi-line phone and schedule service calls
Document and update customer records based on interactions in QuickBooks system
Develop and maintain a knowledge base of evolving products and services
Qualifications
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask, work in fast paced office setting
Positive and professional demeanor
Excellent written and verbal communication skills
Previous experience with Quickbooks and Google Calendar preferred
Must be able to commute to both locations
Compensation
$25,000.00 to $38,000.00
Location: 160 Rubber Avenue, Naugatuck, CT 06770 and 460 New Britain Avenue, Newington, CT 06111
Skills: Build Rapport, Calendaring, Communication Skills, Customer Service, Data Entry, Multi Tasking, QuickBooks Software, Sales Experience, Fast Paced, Organized
#J-18808-Ljbffr