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Resident Engagement Coordinator

Brookdale, Gastonia, NC, United States


Job Description
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. Grow your career with Brookdale! Resident Engagement Coordinators have opportunities for advancement by exploring a new career in positions such as Resident Engagement Managers, Business Office Coordinators, and even Sales Managers.

Benefits
Part and Full Time Benefits Eligibility:

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages for hourly associates (outside of CA)

Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility:

Paid Time Off

Paid holidays

Company provided life insurance

Adoption benefit

Disability (short and long term)

Flexible Spending Accounts

Health Savings Account

Optional life and dependent life insurance

Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

Tuition reimbursement

Base pay range will be determined by applicant’s skills and experience. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. Brookdale offers to advance fees for naturalization (Form N-400) up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Utilizes a person-centered approach starting with positive perceptions of aging, while building relationships and connections amongst residents.

Develops a monthly calendar, in partnership with residents, based on residents’ shared interests.

Collaborates with community leadership team to plan, coordinate, and execute special events at the community including, but not limited to, holiday, family, educational, and other marketing events.

Plans and schedules meaningful opportunities for resident engagement outside the community, which may include driving a community vehicle.

Qualifications
A minimum of 1 year of direct experience with adults, coordinating, planning, and executing programs is required. High school diploma or general education diploma (GED) required. Bachelor’s Degree in therapeutic recreation, gerontology, health care, education, or other related field preferred. Leadership experience preferred.

Certifications, Licenses, and Other Special Requirements
Must have a valid driver’s license and may be required to obtain a commercial driver’s license based on the needs of the community.

Management/Decision Making
Makes standard and routine decisions based on detailed guidelines with use of independent judgment and discretion. Solves problems using clear, detailed guidelines or by reporting them to a supervisor.

Physical Demands and Working Conditions

Standing

Walking

Sitting

Use hands and fingers to handle or feel

Reach with hands and arms

Stoop, kneel, crouch, or crawl

Talk or hear

Ability to lift: up to 50 pounds

Vision

Requires interaction with co-workers, residents or vendors

Occasional weekend, evening or night work if needed to ensure shift coverage

On-Call on an as needed basis

Possible exposure to communicable diseases and infections

Exposure to latex

Possible exposure to blood-borne pathogens

Possible exposure to various drugs, chemical, infectious, or biological hazards

Subject to injury from falls, burns, odors, or cuts from equipment

Requires Driving: Drives residents (Tier 1)

Equal Opportunity Statement
Brookdale is an equal opportunity employer and a drug-free workplace.

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