Customer Service Representative
Food Sales East, Charlotte, NC, United States
About The Role
Food Sales East (FSE) is seeking a dependable and detail‑oriented Customer Service Representative (CSR) to join our team in Charlotte. This administrative role supports our sales team and customers by ensuring timely, accurate order processing, communication, and office coordination.
Key Responsibilities
Perform detailed data and order entry with accuracy and efficiency.
Communicate promptly and professionally with the sales team, customers, and vendors.
Receive and organize incoming sample cases and other packages.
Place sample orders and ensure timely delivery of materials.
Collaborate with local management to maintain daily office operations.
Provide general administrative support as needed to ensure smooth office workflow.
Assist with client trade management.
Qualifications
Strong working knowledge of Excel and other Microsoft 365 programs.
Accuracy with 10key data entry and attention to detail.
Ability to learn new systems and adapt to changing priorities.
Excellent organizational, communication, and follow‑up skills.
Dependable, punctual, and committed to teamwork.
Must be able to lift 20 lbs or more.
Location & Schedule
This is an onsite position based at our Charlotte, NC office.
Monday through Friday, 8:00 AM – 5:00 PM.
Benefits FSE is a values‑driven foodservice sales agency with over 60 years of success. We support our people with a team‑first culture built on trust, transparency, and doing the right thing.
Competitive pay
Paid Time Off (PTO) and company holidays
401(k) with company match
Medical, dental, and vision insurance
A supportive, team‑oriented environment with room to grow
Equal Opportunity Employer Food Sales East is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, creed, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.
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Key Responsibilities
Perform detailed data and order entry with accuracy and efficiency.
Communicate promptly and professionally with the sales team, customers, and vendors.
Receive and organize incoming sample cases and other packages.
Place sample orders and ensure timely delivery of materials.
Collaborate with local management to maintain daily office operations.
Provide general administrative support as needed to ensure smooth office workflow.
Assist with client trade management.
Qualifications
Strong working knowledge of Excel and other Microsoft 365 programs.
Accuracy with 10key data entry and attention to detail.
Ability to learn new systems and adapt to changing priorities.
Excellent organizational, communication, and follow‑up skills.
Dependable, punctual, and committed to teamwork.
Must be able to lift 20 lbs or more.
Location & Schedule
This is an onsite position based at our Charlotte, NC office.
Monday through Friday, 8:00 AM – 5:00 PM.
Benefits FSE is a values‑driven foodservice sales agency with over 60 years of success. We support our people with a team‑first culture built on trust, transparency, and doing the right thing.
Competitive pay
Paid Time Off (PTO) and company holidays
401(k) with company match
Medical, dental, and vision insurance
A supportive, team‑oriented environment with room to grow
Equal Opportunity Employer Food Sales East is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, creed, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.
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