Patient Experience & Sales Coordinator
The Joint Chiropractic, Lubbock, TX, United States
Patient Experience & Sales Coordinator – Full Time/Part Time
Location:
Lubbock, Texas
Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you’re passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic’s sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re‑engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule This role requires availability Monday - Friday 9:00a - 7:00p, Saturday 9:00a - 4:00p, and Sunday 11:00a - 4:00p.
Compensation and Benefits
Starting pay: $15 per hour + Performance-based Bonus
Paid Time Off
Complimentary chiropractic care
Closed all major Holidays
Paid Training
Opportunities for career growth within The Joint network
Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
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Lubbock, Texas
Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you’re passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic’s sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re‑engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule This role requires availability Monday - Friday 9:00a - 7:00p, Saturday 9:00a - 4:00p, and Sunday 11:00a - 4:00p.
Compensation and Benefits
Starting pay: $15 per hour + Performance-based Bonus
Paid Time Off
Complimentary chiropractic care
Closed all major Holidays
Paid Training
Opportunities for career growth within The Joint network
Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
#J-18808-Ljbffr