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Global Trade Consultant

Allyn International, East Glenville, NY, United States


Allyn International is in search of a

Global Trade Consultant

to grow in our

Trade Department

in either of our

3 locations in the US (Greenville, SC - Fort Myers, FL - Scotia, NY) . Allyn is a privately held professional services firm established in 1992. We provide high-quality, customer-centric services and solutions for the global marketplace. Our core products include transportation management, logistics sourcing, freight forwarding, supply chain consulting, tax management, and trade compliance operational support and consulting.

Position Details Location:

Greenville, SC - Fort Myers, FL - Scotia, NY

Position/Classification:

Full-Time; Salaried, Exempt

Compensation:

Commensurate to experience

Hours of Work:

Regular business hours, Monday-Friday

Physical Demands:

Sitting, typing, carrying, and climbing stairs

Benefits Remote work one day a week paid; 12 weeks maternity/paternity leave; Medical, dental, vision; basic life (paid by Allyn); voluntary life; STD (paid by Allyn); LTD; 401k with Company Match; Paid Vacation; Paid Sick Time; Paid Holidays; tuition reimbursement; and more!

Required Experience And Education

Must currently hold or is pending a US Customs Broker License certification. Documentation of passing the US Customs Broker License examination required.

Bachelor’s or equivalent college degree.

Three year minimum of relevant work experience.

Ideal Candidate Skills

Bilingual preferred, English required.

Issue resolution experience.

Microsoft Word, Excel, Outlook, Access (advanced skills).

Detail oriented with excellent oral and written communication skills.

Problem solving skills.

Planning and organizational skills.

Data analysis skills.

Presentation skills.

Excellent customer service.

Hardworking, dependable, reliable, dedicated, committed.

Excellent procedure documentation.

Positive attitude.

Proactively takes initiative and seeks opportunities for process improvement.

Must be able to work independently and meet deadlines.

Responsibilities

Assist in managing escalations.

Provide consultation on customs issues and provide timely feedback to clients.

Prepare and execute training for internal team members or external customers/suppliers.

Act as backup to the Senior Global Trade Consultant on trade matters as requested.

Facilitate prompt issue resolution and oversee issue resolution within the department. Timely forward suggested corrective actions or issues needing additional attention to the Senior Global Trade Consultant and Global Trade Compliance Director.

Run standard reports and metrics on a regular basis. Analyze and review findings with Senior Global Trade Consultant and Global Trade Compliance Director.

Ensure client satisfaction.

Exhibit Allyn core values.

Manage IT projects and special projects.

Travel to client locations as needed.

Participate in sales, marketing and business development included but not limited to cold calls and sales trips.

Participate in writing publications and articles as well as obtaining articles from team members.

Assist Senior Global Trade Consultant and Global Trade Compliance Director in providing creative and informative content for corporate marketing campaigns.

Provide guidance and issue resolution to peers and direct reports.

Provide leadership support to a small team of 1-2 direct reports including administrative responsibilities.

Act as primary account/client lead for specified clients or functions.

Additional Notes Capable of domestic and international travel; proper travel documentation required. Available to work flexible and on-call hours to include weekends/holiday hours when necessary.

Equal Opportunity Employer Allyn International is an Equal Opportunity Employer.

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