Retail Brand Coordinator, Kohler Golf Retail
Kohler Hospitality, Kohler, WI, United States
Opportunity
The Retail Brand Coordinator contributes to the guest experience of Kohler Golf Retail by blending front‑of‑house guest service, shop coverage, and execution of visual merchandising standards.
Work Mode Onsite
Location Kohler, WI
This role is designed for a seasonal retail environment and flexes based on business volume. During the non‑peak season, the position provides selling coverage and operational support on the shop floor. Throughout the season, the role is responsible for maintaining elevated visual standards that align with Kohler’s luxury brand, restocking the sales floor, and giving high level guest service while supporting retail leaders as needed.
This position does not carry ownership of inventory buying, scheduling, or administrative functions, but instead focuses on guest experience, presentation, and presence on the sales floor.
Specific Responsibilities Shop Selling
Provide elevated, on‑brand guest shopping experiences
Model gracious guest interaction and luxury selling behaviours
Assist retail leaders with training the seasonal team on luxury brand selling standards
Serve as flexible coverage in various retail outlets to support staffing needs during slower business periods
Perform point‑of‑sale transactions, assist guests with product selection, special orders, and general inquiries
Support retail events, tournaments, and special activations as scheduled
Visual Merchandising & Guest Experience
Execute and maintain visual merchandising standards across various retail locations
Create and refresh focal tables, product groupings, and displays to enhance the shopping experience
Assist with seasonal, holiday, and event‑related visual setups
Ensure consistency with Kohler brand standards and a premium retail aesthetic
Partner with Retail Leaders and Coordinators to adjust displays based on sell‑through, and shop flow
Source and utilise props, fixtures, and visual elements as needed to support displays
Retail Support
Assist with daily stocking, merchandise organisation, size‑run maintenance, and overall shop appearance
Support signage, pricing materials, and visual accuracy on the sales floor
Assist with deliveries to miscellaneous retail outlets
Provide feedback to retail leadership regarding guest feedback, product presentation, and visual opportunities
Assist Retail Leaders with special projects, events, and cross‑shop needs
This is a full‑time position working weekdays and weekends. Hours vary between 6:00am - 10:00pm.
Skills / Requirements
Minimum of 2 years retail experience required and preferably in a luxury retail setting
Background in merchandising or design is preferred
High school diploma or equivalency required, associate’s degree preferred.
Must be at least 18 years old.
Must have a valid driver’s licence.
Ability to speak graciously with guests and associates.
Customer service‑oriented personality
The ability to walk and stand a majority of each shift
Lift up to 50 pounds on a regular basis.
Applicants must be authorised to work in the US without requiring sponsorship now or in the future.
The hourly range for this position is $18.00 - $26.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate’s education and work location.
Equal Employment Opportunity It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement.
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Work Mode Onsite
Location Kohler, WI
This role is designed for a seasonal retail environment and flexes based on business volume. During the non‑peak season, the position provides selling coverage and operational support on the shop floor. Throughout the season, the role is responsible for maintaining elevated visual standards that align with Kohler’s luxury brand, restocking the sales floor, and giving high level guest service while supporting retail leaders as needed.
This position does not carry ownership of inventory buying, scheduling, or administrative functions, but instead focuses on guest experience, presentation, and presence on the sales floor.
Specific Responsibilities Shop Selling
Provide elevated, on‑brand guest shopping experiences
Model gracious guest interaction and luxury selling behaviours
Assist retail leaders with training the seasonal team on luxury brand selling standards
Serve as flexible coverage in various retail outlets to support staffing needs during slower business periods
Perform point‑of‑sale transactions, assist guests with product selection, special orders, and general inquiries
Support retail events, tournaments, and special activations as scheduled
Visual Merchandising & Guest Experience
Execute and maintain visual merchandising standards across various retail locations
Create and refresh focal tables, product groupings, and displays to enhance the shopping experience
Assist with seasonal, holiday, and event‑related visual setups
Ensure consistency with Kohler brand standards and a premium retail aesthetic
Partner with Retail Leaders and Coordinators to adjust displays based on sell‑through, and shop flow
Source and utilise props, fixtures, and visual elements as needed to support displays
Retail Support
Assist with daily stocking, merchandise organisation, size‑run maintenance, and overall shop appearance
Support signage, pricing materials, and visual accuracy on the sales floor
Assist with deliveries to miscellaneous retail outlets
Provide feedback to retail leadership regarding guest feedback, product presentation, and visual opportunities
Assist Retail Leaders with special projects, events, and cross‑shop needs
This is a full‑time position working weekdays and weekends. Hours vary between 6:00am - 10:00pm.
Skills / Requirements
Minimum of 2 years retail experience required and preferably in a luxury retail setting
Background in merchandising or design is preferred
High school diploma or equivalency required, associate’s degree preferred.
Must be at least 18 years old.
Must have a valid driver’s licence.
Ability to speak graciously with guests and associates.
Customer service‑oriented personality
The ability to walk and stand a majority of each shift
Lift up to 50 pounds on a regular basis.
Applicants must be authorised to work in the US without requiring sponsorship now or in the future.
The hourly range for this position is $18.00 - $26.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate’s education and work location.
Equal Employment Opportunity It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement.
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