Operations Support Specialist - Commercial Lines
Sentry Insurance, Stevens Point, WI, United States
Operations Support Specialist - Commercial Lines
Benefits include life insurance, parental leave, tuition reimbursement, 401(k), and remote work.
This team supports commercial lines (CL) operational and underwriting processes.
On behalf of underwriters and sales producers, you will compile and share policy and coverage information for assigned lines of business and customers. This team ensures proper documentation and records management according to regulatory and Sentry standards and acts as a resource to less experienced members of the team and other Sentry business units.
What You'll Do
Provide operational and administrative services to the underwriting teams.
Triage and complete tasks for internal and external customers.
Work with Underwriting Support Specialists to complete new business and renewal submissions within our policy system.
Verify and review information for accuracy and gather additional required information as needed.
Respond to service questions by investigating and handling problems or service issues to a satisfactory resolution.
Perform other related job duties as needed.
What it Takes
Associate degree or equivalent work experience.
Minimum of 1 year of related work experience.
Excellent communication skills.
Advanced computer and Microsoft Office skills beneficial.
Ability to prioritize workload and handle several projects simultaneously.
What You'll Receive
Flexibility through a scheduled Hybrid work model; Monday and Friday work from home if you choose, Tuesday through Thursday in office.
In‑office workspace and materials for your home office. Sentry will provide equipment for your home office prior to your start.
Meal Subsidy available for associates who report to an office.
401(k) plan with a dollar‑for‑dollar match on your first eight percent, plus immediate vesting.
Continue your education and career development through Sentry University (SentryU) and a Tuition Reimbursement program.
Generous Paid‑Time Off plan and Volunteer‑Time off.
Group Medical, Dental, Vision, Life insurance, Parental leave, and Health and Wellness benefits.
Well‑being and Employee Assistance programs.
Sentry Foundation gift‑matching program to encourage charitable giving.
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
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This team supports commercial lines (CL) operational and underwriting processes.
On behalf of underwriters and sales producers, you will compile and share policy and coverage information for assigned lines of business and customers. This team ensures proper documentation and records management according to regulatory and Sentry standards and acts as a resource to less experienced members of the team and other Sentry business units.
What You'll Do
Provide operational and administrative services to the underwriting teams.
Triage and complete tasks for internal and external customers.
Work with Underwriting Support Specialists to complete new business and renewal submissions within our policy system.
Verify and review information for accuracy and gather additional required information as needed.
Respond to service questions by investigating and handling problems or service issues to a satisfactory resolution.
Perform other related job duties as needed.
What it Takes
Associate degree or equivalent work experience.
Minimum of 1 year of related work experience.
Excellent communication skills.
Advanced computer and Microsoft Office skills beneficial.
Ability to prioritize workload and handle several projects simultaneously.
What You'll Receive
Flexibility through a scheduled Hybrid work model; Monday and Friday work from home if you choose, Tuesday through Thursday in office.
In‑office workspace and materials for your home office. Sentry will provide equipment for your home office prior to your start.
Meal Subsidy available for associates who report to an office.
401(k) plan with a dollar‑for‑dollar match on your first eight percent, plus immediate vesting.
Continue your education and career development through Sentry University (SentryU) and a Tuition Reimbursement program.
Generous Paid‑Time Off plan and Volunteer‑Time off.
Group Medical, Dental, Vision, Life insurance, Parental leave, and Health and Wellness benefits.
Well‑being and Employee Assistance programs.
Sentry Foundation gift‑matching program to encourage charitable giving.
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
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