Malama Ambassador / Birth Equity Advocate - Bilingual (Part-Time)
Malama Health, Fresno, CA, United States
Malama leverages the best of technology and people to deliver exceptional care - we build novel biometric tracking and patient engagement tools that allow skilled Care Managers to provide high-touch care navigation and coordination for pregnant and postpartum mothers that improves health outcomes for mom and baby.
We’ve raised $9.2M in funding to date and are on target to hit profitability early this year. Our mission is to improve pregnancy-related outcomes beginning with conditions that disproportionately affect historically underserved groups.
We're seeking Malama Ambassadors to serves as a trusted connector between high-risk pregnant and postpartum Medi-Cal members and Malama! Embedded in WIC clinics, Federally Qualified Health Centers (FQHCs), and community-based organizations (CBOs) across the NorCal region, the Ambassador performs outreach, eligibility screening, and warm handoffs to Malama's Enhanced Care Management (ECM) Birth Equity services.
This is a great entry point for recent graduates or early-career advocates who want to build a meaningful career in community health and birth equity. If you are passionate about reproductive justice, love building relationships, and want your work to directly improve outcomes for Black, Indigenous, and low-income birthing families — this role is for you.
Role Responsibilities
Community Outreach & Engagement
Conduct in-person outreach at WIC clinics, FQHC waiting rooms, and CBO program sites across assigned counties
Build trusted relationships with pregnant and postpartum Medi-Cal members, particularly those who are Black, Indigenous, or from communities of color
Distribute multilingual outreach materials (Spanish, Tagalog, Vietnamese, and other languages per county demographics)
Represent Malama at community events including baby showers, health fairs, and partner-hosted convenings
ECM Eligibility Screening & Referral
Screen community members for Enhanced Care Management (ECM) Birth Equity eligibility per CalAIM criteria
Conduct warm handoffs to Malama's care coordination, doula, and CHW navigation teamsCoordinate with Kaiser Permanente care teams for KP Medi-Cal members to ensure complementary service delivery
Support member enrollment and onboarding into Malama's ECM Birth Equity program
Partner Site Integration
Embed in partner site workflows at assigned WIC, FQHC, and CBO locations on a regular, scheduled basis
Collaborate with partner site staff to co-develop and refine ECM referral pathways
Participate in partner kickoff meetings, quarterly learning community sessions, and ongoing site check-ins
Support MOU implementation and documentation of Ambassador activities at each partner site
Documentation & Reporting
Document all member interactions, referrals, and outcomes in Malama's PointClickCare electronic health record (EHR) system
Track KP-specific metrics including NICU admission rates, ED utilization, and failed-to-keep (FTK) appointment data
Contribute to baseline, progress, and final reporting requirements under the CalAIM IPP grant
Participate in Malama team meetings, supervision, and ongoing professional development
Requirements
Current Community Health Worker (CHW) certification OR equivalent community health experience
Deep ties to and lived experience in the communities served: Sacramento / San Bernardino / Fresno / Los Angeles / Alameda
Commitment to birth equity, reproductive justice, and culturally congruent care
Strong interpersonal skills and ability to build trust with diverse populations
Ability to travel regularly across assigned counties for partner site visits
Comfort with engaging with CBOs, following up, and tracking outreach activities
Preferred
Doula training or certification (Malama will cover doula training if not already completed)
Bilingual or multilingual — Spanish, Tagalog, Vietnamese, or other languages spoken in priority counties
Prior experience with Medi-Cal, WIC, FQHC, or community-based maternal health programs
Benefits
$25.00/hour
Part-time (~15 hrs/week) — with opportunities to grow as the program scales
Entry-level welcome — no prior CHW experience required if you have community roots and a CHW cert (or equivalent experience)
Meaningful community impact — your work directly reduces maternal and infant health disparities
Connection to a statewide network of birth equity advocates, doulas, and community health workers
Supportive, mission-driven team culture
Equal opportunity
Malama is an equal opportunity employer. We strongly encourage applications from recent graduates, early-career advocates, Black, Indigenous, Latina/x, and other women of color, people with lived experience of pregnancy, and community members. You do not need years of experience to apply — passion, community roots, and a commitment to birth equity matter most.
#J-18808-Ljbffr
We’ve raised $9.2M in funding to date and are on target to hit profitability early this year. Our mission is to improve pregnancy-related outcomes beginning with conditions that disproportionately affect historically underserved groups.
We're seeking Malama Ambassadors to serves as a trusted connector between high-risk pregnant and postpartum Medi-Cal members and Malama! Embedded in WIC clinics, Federally Qualified Health Centers (FQHCs), and community-based organizations (CBOs) across the NorCal region, the Ambassador performs outreach, eligibility screening, and warm handoffs to Malama's Enhanced Care Management (ECM) Birth Equity services.
This is a great entry point for recent graduates or early-career advocates who want to build a meaningful career in community health and birth equity. If you are passionate about reproductive justice, love building relationships, and want your work to directly improve outcomes for Black, Indigenous, and low-income birthing families — this role is for you.
Role Responsibilities
Community Outreach & Engagement
Conduct in-person outreach at WIC clinics, FQHC waiting rooms, and CBO program sites across assigned counties
Build trusted relationships with pregnant and postpartum Medi-Cal members, particularly those who are Black, Indigenous, or from communities of color
Distribute multilingual outreach materials (Spanish, Tagalog, Vietnamese, and other languages per county demographics)
Represent Malama at community events including baby showers, health fairs, and partner-hosted convenings
ECM Eligibility Screening & Referral
Screen community members for Enhanced Care Management (ECM) Birth Equity eligibility per CalAIM criteria
Conduct warm handoffs to Malama's care coordination, doula, and CHW navigation teamsCoordinate with Kaiser Permanente care teams for KP Medi-Cal members to ensure complementary service delivery
Support member enrollment and onboarding into Malama's ECM Birth Equity program
Partner Site Integration
Embed in partner site workflows at assigned WIC, FQHC, and CBO locations on a regular, scheduled basis
Collaborate with partner site staff to co-develop and refine ECM referral pathways
Participate in partner kickoff meetings, quarterly learning community sessions, and ongoing site check-ins
Support MOU implementation and documentation of Ambassador activities at each partner site
Documentation & Reporting
Document all member interactions, referrals, and outcomes in Malama's PointClickCare electronic health record (EHR) system
Track KP-specific metrics including NICU admission rates, ED utilization, and failed-to-keep (FTK) appointment data
Contribute to baseline, progress, and final reporting requirements under the CalAIM IPP grant
Participate in Malama team meetings, supervision, and ongoing professional development
Requirements
Current Community Health Worker (CHW) certification OR equivalent community health experience
Deep ties to and lived experience in the communities served: Sacramento / San Bernardino / Fresno / Los Angeles / Alameda
Commitment to birth equity, reproductive justice, and culturally congruent care
Strong interpersonal skills and ability to build trust with diverse populations
Ability to travel regularly across assigned counties for partner site visits
Comfort with engaging with CBOs, following up, and tracking outreach activities
Preferred
Doula training or certification (Malama will cover doula training if not already completed)
Bilingual or multilingual — Spanish, Tagalog, Vietnamese, or other languages spoken in priority counties
Prior experience with Medi-Cal, WIC, FQHC, or community-based maternal health programs
Benefits
$25.00/hour
Part-time (~15 hrs/week) — with opportunities to grow as the program scales
Entry-level welcome — no prior CHW experience required if you have community roots and a CHW cert (or equivalent experience)
Meaningful community impact — your work directly reduces maternal and infant health disparities
Connection to a statewide network of birth equity advocates, doulas, and community health workers
Supportive, mission-driven team culture
Equal opportunity
Malama is an equal opportunity employer. We strongly encourage applications from recent graduates, early-career advocates, Black, Indigenous, Latina/x, and other women of color, people with lived experience of pregnancy, and community members. You do not need years of experience to apply — passion, community roots, and a commitment to birth equity matter most.
#J-18808-Ljbffr