Collections Specialist
Stark Carpet Corporation, Calhoun, GA, United States
Stark Carpet in Calhoun, GA is looking for a dependable and detail-oriented Collections Specialist to join our team. The Collections Specialist is responsible for managing accounts receivable by monitoring outstanding balances, contacting customers regarding past-due accounts, and ensuring timely payment resolution. This role involves maintaining accurate records, reconciling accounts, and collaborating with internal teams to address billing discrepancies. The ideal candidate will support cash flow operations while maintaining professional and positive relationships with clients and internal stakeholders.
Schedule Monday – Friday, 8:30 AM-5:00 PM. Job Type: Full-Time.
Hiring/Retention Bonus up to $1,000 within the first year! (Bonus details provided during interview)
Job Responsibilities
Review aging reports and prioritize collection efforts for past-due accounts
Analyze customer accounts, including outstanding invoices, payment history, deductions, disputes, and credits
Determine appropriate actions for credits or adjustments, including issuance, application, or further investigation
Contact customers regarding overdue balances and secure payment commitments
Maintain accurate and detailed records of collection activity and account notes
Collaborate with sales and internal departments to resolve complex or escalated account issues
Reconcile accounts and resolve discrepancies, including short payments and unapplied cash
Monitor delinquent accounts and elevate issues as needed
Support initiatives to improve cash flow and reduce aged receivables
Perform other related duties as assigned
Job Requirements
Self-motivated with strong organizational and time management skills
Proficient in Microsoft Office, with intermediate-level Excel skills
Strong verbal and written communication skills
Solid understanding of credit and collection practices
High attention to detail and accuracy
Ability to manage multiple priorities and work independently
Preferred Qualifications
2+ years of experience in a credit or collections-related role
Stark Carpet Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
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Schedule Monday – Friday, 8:30 AM-5:00 PM. Job Type: Full-Time.
Hiring/Retention Bonus up to $1,000 within the first year! (Bonus details provided during interview)
Job Responsibilities
Review aging reports and prioritize collection efforts for past-due accounts
Analyze customer accounts, including outstanding invoices, payment history, deductions, disputes, and credits
Determine appropriate actions for credits or adjustments, including issuance, application, or further investigation
Contact customers regarding overdue balances and secure payment commitments
Maintain accurate and detailed records of collection activity and account notes
Collaborate with sales and internal departments to resolve complex or escalated account issues
Reconcile accounts and resolve discrepancies, including short payments and unapplied cash
Monitor delinquent accounts and elevate issues as needed
Support initiatives to improve cash flow and reduce aged receivables
Perform other related duties as assigned
Job Requirements
Self-motivated with strong organizational and time management skills
Proficient in Microsoft Office, with intermediate-level Excel skills
Strong verbal and written communication skills
Solid understanding of credit and collection practices
High attention to detail and accuracy
Ability to manage multiple priorities and work independently
Preferred Qualifications
2+ years of experience in a credit or collections-related role
Stark Carpet Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
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