Inbound Business Telesales Representative
SPECTRUM, Syracuse, NY, United States
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Curious how your consultative sales skills can drive business growth? At Spectrum, you’ll engage business customers, respond to inbound and outbound leads, and connect them with Voice, Data and Video solutions designed for their needs. Your expertise directly shapes positive customer experiences and supports Spectrum Business’s expansion. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You’ll Make an Impact Respond efficiently to inbound sales calls and assist customers according to call handling standards
Present tailored sales proposals and promote additional products and services to maximize revenue
Maintain accurate sales and customer records in Spectrum databases
Work with support teams to complete sales and resolve customer issues
Assess service availability and coordinate construction estimates when required
Educate customers on product features, billing and usage
Achieve monthly sales goals through consultative selling
Working Conditions Operate in a call center environment What You’ll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Sales experience in a professional, customer-facing or service environment Experience in sales, customer service, call center, retail, hospitality or other fast-paced settings 2+ years of college education, associate’s degree or equivalent combination of education and experience Skills Strong communication, customer service and interpersonal skills Ability to build rapport, identify needs and recommend solutions Skilled at multitasking and working efficiently in a fast-paced environment Sales aptitude or demonstrated ability to influence and upsell Basic knowledge of communications, technology, video, data and voice products Comfortable with computers and new systems Preferred Qualifications Education Associate’s degree or higher in Business Administration, Sales, Marketing, Communications or related field Experience 2+ years sales experience with Voice, Data and Video solutions for small or mid-sized businesses 2+ years of call center sales experience in business-to-business or telecommunications Skills Effective verbal, written and professional communication Proficiency with computers and billing systems Adaptability, multitasking and organizational skills #ZRSM2 #LI-AM3 SIB130
2026-73399
2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between
$18.00 and $22.30
. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at
$23,400
. Get to Know Us
Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here
We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Curious how your consultative sales skills can drive business growth? At Spectrum, you’ll engage business customers, respond to inbound and outbound leads, and connect them with Voice, Data and Video solutions designed for their needs. Your expertise directly shapes positive customer experiences and supports Spectrum Business’s expansion. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You’ll Make an Impact Respond efficiently to inbound sales calls and assist customers according to call handling standards
Present tailored sales proposals and promote additional products and services to maximize revenue
Maintain accurate sales and customer records in Spectrum databases
Work with support teams to complete sales and resolve customer issues
Assess service availability and coordinate construction estimates when required
Educate customers on product features, billing and usage
Achieve monthly sales goals through consultative selling
Working Conditions Operate in a call center environment What You’ll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Sales experience in a professional, customer-facing or service environment Experience in sales, customer service, call center, retail, hospitality or other fast-paced settings 2+ years of college education, associate’s degree or equivalent combination of education and experience Skills Strong communication, customer service and interpersonal skills Ability to build rapport, identify needs and recommend solutions Skilled at multitasking and working efficiently in a fast-paced environment Sales aptitude or demonstrated ability to influence and upsell Basic knowledge of communications, technology, video, data and voice products Comfortable with computers and new systems Preferred Qualifications Education Associate’s degree or higher in Business Administration, Sales, Marketing, Communications or related field Experience 2+ years sales experience with Voice, Data and Video solutions for small or mid-sized businesses 2+ years of call center sales experience in business-to-business or telecommunications Skills Effective verbal, written and professional communication Proficiency with computers and billing systems Adaptability, multitasking and organizational skills #ZRSM2 #LI-AM3 SIB130
2026-73399
2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between
$18.00 and $22.30
. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at
$23,400
. Get to Know Us
Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here
We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.