E-Commerce Specialist Job at United Electric Supply in New Castle
United Electric Supply, New Castle, DE, United States
Ecommerce Specialist
United Electric Supply Co. Inc. is a nationally recognized, 100% employee-owned company that is a large multi-regional supplier of electrical products and advanced services for the construction and industrial markets. United Electric offers a full range of electrical products and services with concentrations in industrial automation, building automation, lighting, wire/cable/conduit, distribution and control, data communications, electro-mechanical and energy solutions. With over 300 employees, United Electric is headquartered in New Castle, Delaware with locations throughout Delaware, Pennsylvania, Maryland, New Jersey, Virginia and New York.
Position Responsibilities:
Support the daily performance and functionality of the ecommerce website, helping ensure a reliable customer experience.
Collaborate with IT and platform teams to identify, troubleshoot, and resolve website issues.
Assist in improving product data accuracy, including product descriptions, attributes, and categorization.
Leverage existing product and industry knowledge to enhance how customers search for and find products online.
Participate in reviewing search results and identifying opportunities to improve relevance and product discoverability.
Collaborate with marketing, sales, pricing, and IT teams to support ecommerce initiatives and customer needs.
Analyze website data to identify trends, issues, and opportunities for improvement.
Support ongoing SEO and content improvements to increase product visibility and traffic.
Help maintain and organize website content, categories, and product listings.
Assist in coordinating with external vendors and partners as needed.
Provide support to internal teams and customers using ecommerce tools and processes.
Commitment to Safety
Adhere to all United Electric health, safety, and environmental policies.
Act in a safe and positive manner always, ensure that those around you do not put themselves or others at risk. Your personal safety is your responsibility.
Complete an accident/Incident report for any safety and/or health infractions that occur or are witnessed.
Support all United Electric health, safety, and environmental policies for all employees within your branch.
Qualifications
Strong knowledge of electrical products, categories, and industry terminology.
Experience with internal systems, product data, and processes.
Analytical mindset with the ability to identify patterns, issues, and opportunities.
Strong attention to detail, especially with product data and accuracy.
Willingness to learn ecommerce platforms, tools, and digital best practices.
Strong communication and collaboration skills.
Experience with ecommerce platforms or websites.
Familiarity with tools such as GA4, Excel, or reporting tools.
Basic understanding of SEO or digital merchandising.
Experience working with product data, ERP, or PIM systems.
Compensation & Benefits:
Health, Dental, and Vision Insurance
Disability Insurance and Life Insurance
401(K) and Stock Ownership
Paid Vacation and holidays
Educational Benefits
Wellness Programs
Work/Life Balance
Eligible for Bonus
We are an equal employment opportunity employer.
United Electric Supply Co. Inc. is a nationally recognized, 100% employee-owned company that is a large multi-regional supplier of electrical products and advanced services for the construction and industrial markets. United Electric offers a full range of electrical products and services with concentrations in industrial automation, building automation, lighting, wire/cable/conduit, distribution and control, data communications, electro-mechanical and energy solutions. With over 300 employees, United Electric is headquartered in New Castle, Delaware with locations throughout Delaware, Pennsylvania, Maryland, New Jersey, Virginia and New York.
Position Responsibilities:
Support the daily performance and functionality of the ecommerce website, helping ensure a reliable customer experience.
Collaborate with IT and platform teams to identify, troubleshoot, and resolve website issues.
Assist in improving product data accuracy, including product descriptions, attributes, and categorization.
Leverage existing product and industry knowledge to enhance how customers search for and find products online.
Participate in reviewing search results and identifying opportunities to improve relevance and product discoverability.
Collaborate with marketing, sales, pricing, and IT teams to support ecommerce initiatives and customer needs.
Analyze website data to identify trends, issues, and opportunities for improvement.
Support ongoing SEO and content improvements to increase product visibility and traffic.
Help maintain and organize website content, categories, and product listings.
Assist in coordinating with external vendors and partners as needed.
Provide support to internal teams and customers using ecommerce tools and processes.
Commitment to Safety
Adhere to all United Electric health, safety, and environmental policies.
Act in a safe and positive manner always, ensure that those around you do not put themselves or others at risk. Your personal safety is your responsibility.
Complete an accident/Incident report for any safety and/or health infractions that occur or are witnessed.
Support all United Electric health, safety, and environmental policies for all employees within your branch.
Qualifications
Strong knowledge of electrical products, categories, and industry terminology.
Experience with internal systems, product data, and processes.
Analytical mindset with the ability to identify patterns, issues, and opportunities.
Strong attention to detail, especially with product data and accuracy.
Willingness to learn ecommerce platforms, tools, and digital best practices.
Strong communication and collaboration skills.
Experience with ecommerce platforms or websites.
Familiarity with tools such as GA4, Excel, or reporting tools.
Basic understanding of SEO or digital merchandising.
Experience working with product data, ERP, or PIM systems.
Compensation & Benefits:
Health, Dental, and Vision Insurance
Disability Insurance and Life Insurance
401(K) and Stock Ownership
Paid Vacation and holidays
Educational Benefits
Wellness Programs
Work/Life Balance
Eligible for Bonus
We are an equal employment opportunity employer.