Senior Business Product Manager

BEPC Inc. has an open position for an Sr Business Product Manager, in the South San Francisco, CA area!

Benefits

Medical, Dental, Vision, and Life Insurance!

Job Title

Senior CRM Manager

Location

Fully On-Site South San Francisco (Pacific Time Zone)

Employment Type

6 Month Contract

Shift

8:30am- 5:30pm

Pay Rate

$98.00- $101.26/ hr

NO CORP-TO-CORP CANDIDATES WILL BE CONSIDERED

Role Overview

BEPC is seeking a Senior CRM Manager to lead the strategy, development, and optimization of a Patient Customer Relationship Management (CRM) product suite for our client. This role is ideal for a strategic product leader who thrives at the intersection of data, digital transformation, and patient engagement. You will drive innovation, enhance user adoption, and ensure seamless integration across multiple business functions including access solutions, population health, and customer engagement.

Key Responsibilities

• Lead the end-to-end design, development, and continuous improvement of the Patient CRM product suite
• Drive product strategy using data-driven insights, experimentation, and performance metrics
• Collaborate cross-functionally with business stakeholders, technical teams, and executive leadership to align on product vision and roadmap
• Oversee user adoption strategies, incorporating feedback loops, user insights, and usability testing (UAT)
• Mentor and guide program and operations managers to ensure successful execution of initiatives
• Partner with Business Product Owners and Technical Product Managers to deliver scalable, digital-forward solutions
• Ensure seamless implementation and integration across systems and platforms

Qualifications

• 7+ years of experience in product management, CRM, or digital product leadership roles
• Strong experience with CRM platforms and customer/patient engagement strategiesProven ability to lead cross-functional teams and influence stakeholders at all levels
• Experience leveraging data analytics to drive product decisions and experimentation
• Strong understanding of Agile methodologies and product lifecycle management
• Excellent communication, leadership, and stakeholder management skills
• Experience in healthcare, patient engagement, or population health is highly preferred
• Work Model: Fully On-Site

About BEPC

BEPC Inc., founded in 2007, is a 100% employee-owned company providing top-tier consulting and staffing solutions across industries like technology, engineering, manufacturing, and project management. At BEPC, we are driven by innovation and a commitment to excellence. We take pride in fostering a collaborative and innovative environment where our team members thrive. With competitive benefits, including medical, dental, vision, and life insurance, BEPC is dedicated to supporting our employees' personal and professional growth.

Apply Now

If you’re a strategic product leader with CRM expertise, we encourage you to apply. Please submit your most up-to-date resume, including specific examples demonstrating how your experience aligns with the qualifications and responsibilities outlined above.

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