Audio Visual Account Executive Job at Shepard Exposition Services in Las Vegas

Audio Visual Account Executive

The Audio Visual Account Executive will be the main liaison between the seller, customer, operations staff, and internal divisions for client and internal communication, deliverables, and transition of AV events as assigned.

Key Contributions of the Role

• Engage in client discovery calls, solution development, and proposal refinement with assigned sellers to identify objectives and client solutions.
• Manage client deliverables during project discovery and planning
• Orchestrate show planning to ensure all details of the show are communicated with operations prior to the move-in of an event.
• Coordinate and conduct pre-event meetings and tie-down operations, production, and client.
• Provide timely and innovative AV solutions aligned with client objectives and company capabilities.
• Develop comprehensive event plans, technical drawings, and deliverables in collaboration with Project Managers and Production teams.
• Ensure team deadlines that are acceptable both to the customer and to Shepard AV via the Critical Path.
• Collaborate with the team to create CAD drawings, technical documentation, and facility access requirements.
• Communicate between Sales, Operations, Production, and facility partners.
• Ensure structural projects, stage sets, and other specialized project elements are conducted and finalized through Shepard AV's online portal.
• Coordinate labor scheduling with Operations and the Labor Coordinator to ensure timelines and staffing levels align with sales commitments and client expectations.
• Participate in equipment review calls alongside Production Management to confirm accurate equipment and accessory selection based on client objectives, sales intent, and budget parameters.
• Respond to all communications in a timely manner.
• Champion a sense of urgency with all internal and external stakeholders.