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Inside Sales Account Manager, Quill

Staples, Inc., Champaign, IL, United States


Staples is business to business. Youre what binds us together.

Quills Inside Sales Account Manager role is an exciting opportunity to build meaningful customer relationships, drive revenue growth, and make a strong impact within a trusted brand. In this role, you will manage a dynamic book of business across North America, partnering with customers to understand their needs, deliver exceptional service, and uncover new opportunities.

What youll be doing:

Serve as the primary point of contact and build long?term customer relationships

Manage a book of business with strong productivity and pipeline discipline

Drive sales and profitability within existing accounts

Make outbound calls to grow customer base

Educate customers on Quills products and programs

Collaborate with internal partners to maximize account potential

Conduct meaningful sales conversations with high?value customers

Review P&L and revenue analytics to protect financial health of accounts

Identify under?penetrated categories to increase YOY revenue

Consistently meet or exceed productivity metrics and KPIs

What you bring to the table:

High integrity in all business interactions

Strong time management and organizational skills

Ability to uncover, develop, and close sales opportunities

Strong relationship?building skills

Knowledge of products, pricing, and competition

Ability to sell programs and solutions virtually

Adaptability to a fast?paced, evolving environment

Strong problem?solving and customer?focused mindset

Whats needed Basic Qualifications:

Associate or Bachelors degree (or equivalent experience)

Effective oral and written communication skills

Whats needed Preferred Qualifications:

1+ years of sales or B2B experience

Proven account management success

Strong business acumen and strategic thinking

Excellent communication skills

Proficiency with Microsoft Office and CRM tools

Strong organizational and problem?solving abilities

Ability to adapt quickly in a changing sales environment

We Offer:

Inclusive culture with associate-led Business Resource Groups

112 Hours of PTO + 7 observed holidays + 1 floating holiday

Discounts, 401(k) match, wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. ?The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.???Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.??

At Staples, inclusion is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers expectations through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.