Field Service Representative
Inizio Engage, New York, NY, United States
Inizio
Engage is building a nationwide team of Field Service Representatives. This is an excellent entry-level role in the healthcare and pharmaceutical industries. The team will
be dedicated to providing
services to
Inizio’s
client
.
Our Benefits: Competitive compensation
Excellent Benefits –
accrued
time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and
paternity leave
benefits, employee discounts/promotions
Employee discounts & exclusive promotions
Recognition programs, contests, and company-wide awards
Exceptional, collaborative culture
Best Places to Work in BioPharma (2022, 2023, & 202
5
)
Certified Great Place to Work (2022, 2023, 202
4 & 2025
)
What will you be doing
? Support ongoing brand
initiatives including transition from retail to specialty pharmacy partners,
broadening brand
awareness by fulfilling basic office needs that reinforce product
acquisition
within healthcare settings.
HCP engagement will involve probing, answering questions (e.g.,
where physician is currently sending scripts and why, potential benefits of
a new approach
,
where to find supply)
Maintain an expert understanding of the Product,
access landscape,
patient education, consumer education, and factors influencing the market environment.
Understand and use only approved promotional materials to support marketing
message
.
Maintain an in-
depth and
knowledge of related disease state and market dynamics, health information technology, care
trends
or other account-specific considerations that allow engagement in meaningful dialogue and
adding
value when calling on customers
.
Implement the strategic call plan to exceed goals for assigned geographies
.
Exhibit territory knowledge through customer analysis, including analyzing
previous
customer interactions and available data to maximize effectiveness of each call, and based on that information, tailoring a unique sales approach for each Target office
.
Collaborate with a range of colleagues to prioritize opportunities at a local level, across channels, and develop/implement the strategy for targeted accounts
.
Ensure that provider understands the benefits of
utilizing
the Specialty Pharmacy network
at the local level to
support patient access to care
Employ interaction techniques, including pre-call planning, opening, presentation focus and productive questions, issue
identification
and call summary
.
Customize the delivery of sales messages to align with known customer needs
.
Share information on approved support resources
.
Complete all call reporting responsibilities following current procedures (based on
scope
of SOW)
.
Balance needed study and certification time, during off-territory hours,
required
to learn medical, product and policy information, and to
maintain
supplies, equipment, and records
.
Prepare for and
participate
in all required
field meetings
and training classes at local or remote locations
.
Complete all required Compliance training within timelines set by client
What do you need for this position
? Bachelor’s Degree
preferred
Minimum 2 years of relevant experience such as:
Pharmaceutical Sales
Experience
Medical/Medical Device Sales Experience
Professional Sales or Promotional Activity
Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service or Account Management
Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT)
Must live within 25 miles of the border of the territory
Willingness to travel
Valid US driver’s license and a driving record in compliance with company standards
About
Inizio
Engage Inizio
Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local
expertise
and diverse mix of skills with data, science, and technology to deliver bespoke
engagement solutions that help clients reimagine how they engage with their patients, payers,
people
and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.
To learn more about
Inizio
Engage, visit us at:
https://inizio.health/
We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them
. Inizio
Engage is proud to be an equal opportunity employer. Individuals seeking employment at
Inizio
are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.
Further,
pursuant to
applicable local ordinances,
Inizio
will
consider for
employment qualified applicants with arrest and conviction records
.
Inizio
Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our
company,
however, only qualified candidates will be considered
Engage is building a nationwide team of Field Service Representatives. This is an excellent entry-level role in the healthcare and pharmaceutical industries. The team will
be dedicated to providing
services to
Inizio’s
client
.
Our Benefits: Competitive compensation
Excellent Benefits –
accrued
time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and
paternity leave
benefits, employee discounts/promotions
Employee discounts & exclusive promotions
Recognition programs, contests, and company-wide awards
Exceptional, collaborative culture
Best Places to Work in BioPharma (2022, 2023, & 202
5
)
Certified Great Place to Work (2022, 2023, 202
4 & 2025
)
What will you be doing
? Support ongoing brand
initiatives including transition from retail to specialty pharmacy partners,
broadening brand
awareness by fulfilling basic office needs that reinforce product
acquisition
within healthcare settings.
HCP engagement will involve probing, answering questions (e.g.,
where physician is currently sending scripts and why, potential benefits of
a new approach
,
where to find supply)
Maintain an expert understanding of the Product,
access landscape,
patient education, consumer education, and factors influencing the market environment.
Understand and use only approved promotional materials to support marketing
message
.
Maintain an in-
depth and
knowledge of related disease state and market dynamics, health information technology, care
trends
or other account-specific considerations that allow engagement in meaningful dialogue and
adding
value when calling on customers
.
Implement the strategic call plan to exceed goals for assigned geographies
.
Exhibit territory knowledge through customer analysis, including analyzing
previous
customer interactions and available data to maximize effectiveness of each call, and based on that information, tailoring a unique sales approach for each Target office
.
Collaborate with a range of colleagues to prioritize opportunities at a local level, across channels, and develop/implement the strategy for targeted accounts
.
Ensure that provider understands the benefits of
utilizing
the Specialty Pharmacy network
at the local level to
support patient access to care
Employ interaction techniques, including pre-call planning, opening, presentation focus and productive questions, issue
identification
and call summary
.
Customize the delivery of sales messages to align with known customer needs
.
Share information on approved support resources
.
Complete all call reporting responsibilities following current procedures (based on
scope
of SOW)
.
Balance needed study and certification time, during off-territory hours,
required
to learn medical, product and policy information, and to
maintain
supplies, equipment, and records
.
Prepare for and
participate
in all required
field meetings
and training classes at local or remote locations
.
Complete all required Compliance training within timelines set by client
What do you need for this position
? Bachelor’s Degree
preferred
Minimum 2 years of relevant experience such as:
Pharmaceutical Sales
Experience
Medical/Medical Device Sales Experience
Professional Sales or Promotional Activity
Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service or Account Management
Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT)
Must live within 25 miles of the border of the territory
Willingness to travel
Valid US driver’s license and a driving record in compliance with company standards
About
Inizio
Engage Inizio
Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local
expertise
and diverse mix of skills with data, science, and technology to deliver bespoke
engagement solutions that help clients reimagine how they engage with their patients, payers,
people
and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.
To learn more about
Inizio
Engage, visit us at:
https://inizio.health/
We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them
. Inizio
Engage is proud to be an equal opportunity employer. Individuals seeking employment at
Inizio
are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.
Further,
pursuant to
applicable local ordinances,
Inizio
will
consider for
employment qualified applicants with arrest and conviction records
.
Inizio
Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our
company,
however, only qualified candidates will be considered