Customer Service Representative

Americold - 1229 Fleetway Drive - Responsibilities: Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.; Reports customer feedback to management.; Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes.; Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records.; Schedule loads as required.