Self-Pay Patient Account Representative
Physicians Primary Care of Southwest Florida, Fort Myers, FL, United States
Self-Pay Patient Account Representative
Physicians' Primary Care of Southwest Florida is a premier physician-owned and managed primary care practice with locations in Cape Coral, Fort Myers, and Lehigh Acres. We are currently seeking a Self-Pay Patient Account Representative to join our Administration team in Fort Myers.
Sample of Duties:
Provides excellent customer service to both our internal and external customers.
Handles calls and correspondence from patients and insurance companies as they relate to self-pay accounts. Provides prompt resolution to questions or concerns.
Identifies on a daily basis all delinquent accounts and pursue accounts as described in written policies and procedures.
Makes recommendations concerning patient accounts to be written off or turned over for collection.
Monitors work status and maintains productivity within MGMA standards for Patient Account Representatives.
Maintains the strictest confidentiality and adheres to all HIPAA guidelines and regulations.
Position Requirements:
Two years of experience working in a high volume medical office environment
Great attention to detail and data entry accuracy
Ability to handle all interactions in a professional, friendly and enthusiastic manner
Excellent and professional customer service skills
Knowledge of methods and procedures of health data systems
PPC Offers:
Over 30 years of serving our Southwest Florida community
Award-winning physicians
Ability to advance and grow within our organization
Health, dental, vision, disability and life insurances
401(k) with company match
Free financial advising
Paid Time Off (PTO)
Paid holidays
Reimbursement for position required certifications and/or license
Employee Assistance Program (EAP)
Employee Resource Assistance Program (ERAP)
Discounted legal and document services
Employee appreciation events and gifts
Physicians' Primary Care of Southwest Florida is a premier physician-owned and managed primary care practice with locations in Cape Coral, Fort Myers, and Lehigh Acres. We are currently seeking a Self-Pay Patient Account Representative to join our Administration team in Fort Myers.
Sample of Duties:
Provides excellent customer service to both our internal and external customers.
Handles calls and correspondence from patients and insurance companies as they relate to self-pay accounts. Provides prompt resolution to questions or concerns.
Identifies on a daily basis all delinquent accounts and pursue accounts as described in written policies and procedures.
Makes recommendations concerning patient accounts to be written off or turned over for collection.
Monitors work status and maintains productivity within MGMA standards for Patient Account Representatives.
Maintains the strictest confidentiality and adheres to all HIPAA guidelines and regulations.
Position Requirements:
Two years of experience working in a high volume medical office environment
Great attention to detail and data entry accuracy
Ability to handle all interactions in a professional, friendly and enthusiastic manner
Excellent and professional customer service skills
Knowledge of methods and procedures of health data systems
PPC Offers:
Over 30 years of serving our Southwest Florida community
Award-winning physicians
Ability to advance and grow within our organization
Health, dental, vision, disability and life insurances
401(k) with company match
Free financial advising
Paid Time Off (PTO)
Paid holidays
Reimbursement for position required certifications and/or license
Employee Assistance Program (EAP)
Employee Resource Assistance Program (ERAP)
Discounted legal and document services
Employee appreciation events and gifts