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Back

Summer Customer Service Representative Float- Columbiana

#24-9052

Multiple Locations

Apply

Location

This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Columbiana, OH. This position may float to Salem, OH and East Palestine, OH

Market

Youngstown

Work Hours per Week

Requirements

High school diploma or GED required.

Cash handling and customer service experience preferred.

Job Description

Summary:

Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues.

This is a 10-week temporary employment, working no more than 40 hours per week.

Essential Functions:

Excellent Customer Service

Perform Customer Transactions

Operational and Security Proficiency

Identify referral opportunities

Essential Duties and Responsibilities:

Personally models the standards of the Bank's Mission, Vision, and Pledge.

Accepts and accurately processes all financial service transactions.

Responsible for CSR cash drawer and follows proper balancing and cash handling procedures.

Complies and operates within security and audit procedures.

Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location.

Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.

Meets established individual referral goals as assigned.

Determines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met.

Complete outbound customer calls as needed to support the sales and service needs of the Banking Center.

Develops and maintains working knowledge of the Bank's products and services.

Other Skills and Requirements:

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.

Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Must have strong product knowledge for the level of selling and successfully promoting products expected with position.

Ability to write simple correspondence.

Sound mathematical and analytical skills preferred.

Must have excellent organizational skills and the ability to multi-task and to be flexible.

Ability to lift and carry up to 25 lbs.

Must be available to work all hours of operations.

Full-Time/Part-Time

Full-time

Area of Interest

Retail Services

All Locations

Columbiana, Ohio, United States

Salem, Ohio, United States

East Palestine, Ohio, United States

","shortDescription","

Youngstown Area Goodwill Industries, Inc. is committed to transforming lives through the power of work. We embrace diversity and encourage applications from individuals with barriers to employment, fostering an inclusive environment where everyone can succeed.\nWe are looking for a friendly and dependable Customer Service Representative to enhance the shopping experience at our Goodwill store in Greenville, PA. This role requires excellent communication skills, a positive attitude, and the ability to handle various customer interactions while maintaining regular attendance.\nResponsibilities:\nGreet and assist customers with a welcoming and professional demeanor.\nAnswer customer inquiries and provide information about products and store policies.\nProcess transactions accurately using the cash register.\nMaintain a clean and organized sales floor and checkout area.\nAssist with restocking merchandise and ensuring displays are appealing.\nWork collaboratively with team members to meet store goals.\nQualifications:\nStrong interpersonal and communication skills.\nAbility to stand for extended periods and lift up to 15 pounds.\nReliable with a commitment to punctuality and consistent attendance.\nNo criminal background that would be unsuitable for a retail environment (background check required).\nBasic math skills for handling cash transactions.\nPrevious customer service or retail experience is preferred but not required.\nWe Welcome:\nYoungstown Area Goodwill Industries, Inc. proudly supports individuals with barriers to employment, including veterans, people with disabilities, and those seeking new opportunities. We offer training and support to help you excel in this role.\nSchedule & Availability:\nPart-time position with flexible hours based on store needs. Future possibility of full-time hours.\nStore operates 7 days a week: MondaySaturday, 9 AM8 PM; Sunday, 12 PM5 PM.\nMust be available to work weekends and evenings as scheduled.\nHow to Apply:\nInterested candidates can apply in person at the Greenville store or online at Career Center | Recruitment. Please bring a resume and be prepared to complete an application.\nYoungstown Area Goodwill Industries, Inc. is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive workplace for all employees.

","Customer Service Representative

Youngstown Area Goodwill Industries, Inc. is committed to transforming lives through the power of work. We...","Customer Service Representative - Greenville",[90],["B","3474454983"],"Work at Youngstown Area Goodwill Industries","/jobs/3474454983-customer-service-representative-greenville","Greenville, PA, United States","/jobs?keyword=Youngstown+Area+Goodwill+Industries","/jobs?location=Greenville%2C+PA%2C+United+States","/jobs?keyword=Customer+Service+Representative+-+Greenville",{"_67":68,"_69":91,"_71":92,"_73":93,"_75":94},"Greenville","Greenville, PA, United States, 16125","PA","16125",["D",1776034800000],"Customer Service Representative

Youngstown Area Goodwill Industries, Inc. is committed to transforming lives through the power of work. We embrace diversity and encourage applications from individuals with barriers to employment, fostering an inclusive environment where everyone can succeed.\nJob Summary

We are looking for a friendly and dependable Customer Service Representative to enhance the shopping experience at our Goodwill store in Calcutta, OH. This role requires excellent communication skills, a positive attitude, and the ability to handle various customer interactions while maintaining regular attendance.\nResponsibilities

Greet and assist customers with a welcoming and professional demeanor.\nAnswer customer inquiries and provide information about products and store policies.\nProcess transactions accurately using the cash register.\nMaintain a clean and organized sales floor and checkout area.\nAssist with restocking merchandise and ensuring displays are appealing.\nWork collaboratively with team members to meet store goals.\nQualifications

Strong interpersonal and communication skills.\nAbility to stand for extended periods and lift up to 15 pounds.\nReliable with a commitment to punctuality and consistent attendance.\nNo criminal background that would be unsuitable for a retail environment (background check required).\nBasic math skills for handling cash transactions.\nPrevious customer service or retail experience is preferred but not required.\nWe Welcome

Youngstown Area Goodwill Industries, Inc. proudly supports individuals with barriers to employment, including veterans, people with disabilities, and those seeking new opportunities. We offer training and support to help you excel in this role.\nSchedule & Availability

Part-time position with flexible hours based on store needs. Future possibility of full-time hours.\nStore operates 7 days a week: MondaySaturday, 9 AM8 PM; Sunday, 12 PM5 PM.\nMust be available to work weekends and evenings as scheduled.\nHow to Apply

Interested candidates can apply in person at the Calcutta store or online at Career Center | Recruitment. Please bring a resume and be prepared to complete an application.\nYoungstown Area Goodwill Industries, Inc. is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive workplace for all employees.

","Customer Service Representative - Calcutta",[105],["B","3261609891"],"16 days ago","/jobs/3261609891-customer-service-representative-calcutta","East Liverpool, OH, United States","/jobs?location=East+Liverpool%2C+OH%2C+United+States","/jobs?keyword=Customer+Service+Representative+-+Calcutta",{"_67":68,"_69":106,"_71":107,"_73":74,"_75":108},"East Liverpool","East Liverpool, OH, United States, 43920","43920",["D",1776956400000],"Customer Service Representative

Youngstown Area Goodwill Industries, Inc. is committed to transforming lives through the power of work. We embrace diversity and encourage applications from individuals with barriers to employment, fostering an inclusive environment where everyone can succeed.\nWe are looking for a friendly and dependable Customer Service Representative to enhance the shopping experience at our Goodwill store in Liberty, OH. This role requires excellent communication skills, a positive attitude, and the ability to handle various customer interactions while maintaining regular attendance.\nResponsibilities\nGreet and assist customers with a welcoming and professional demeanor.\nAnswer customer inquiries and provide information about products and store policies.\nProcess transactions accurately using the cash register.\nMaintain a clean and organized sales floor and checkout area.\nAssist with restocking merchandise and ensuring displays are appealing.\nWork collaboratively with team members to meet store goals.\nQualifications\nStrong interpersonal and communication skills.\nAbility to stand for extended periods and lift up to 15 pounds.\nReliable with a commitment to punctuality and consistent attendance.\nNo criminal background that would be unsuitable for a retail environment (background check required).\nBasic math skills for handling cash transactions.\nPrevious customer service or retail experience is preferred but not required.\nWe Welcome\nYoungstown Area Goodwill Industries, Inc. proudly supports individuals with barriers to employment, including veterans, people with disabilities, and those seeking new opportunities. We offer training and support to help you excel in this role.\nSchedule & Availability\nPart-time position with flexible hours based on store needs. Future possibility of full-time hours.\nStore operates 7 days a week: MondaySaturday, 9 AM8 PM; Sunday, 12 PM5 PM.\nMust be available to work weekends and evenings as scheduled.\nHow to Apply\nInterested candidates can apply in person at the Liberty store or online at Career Center | Recruitment. Please bring a resume and be prepared to complete an application.\nYoungstown Area Goodwill Industries, Inc. is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive workplace for all employees.\n","Customer Service Representative - Liberty",[119],["B","3434455235"],"5 days ago","/jobs/3434455235-customer-service-representative-liberty","Girard, OH, United States","/jobs?location=Girard%2C+OH%2C+United+States","/jobs?keyword=Customer+Service+Representative+-+Liberty",{"_67":68,"_69":120,"_71":121,"_73":74,"_75":122},"Girard","Girard, OH, United States, 44420","44420",["D",1776034800000],"Customer Service Representative

Youngstown Area Goodwill Industries, Inc. is committed to transforming lives through the power of work. We embrace diversity and encourage applications from individuals with barriers to employment, fostering an inclusive environment where everyone can succeed.\nJob Summary

We are looking for a friendly and dependable Customer Service Representative to enhance the shopping experience at our Goodwill store in Salem, OH. This role requires excellent communication skills, a positive attitude, and the ability to handle various customer interactions while maintaining regular attendance.\nResponsibilities

Greet and assist customers with a welcoming and professional demeanor.\nAnswer customer inquiries and provide information about products and store policies.\nProcess transactions accurately using the cash register.\nMaintain a clean and organized sales floor and checkout area.\nAssist with restocking merchandise and ensuring displays are appealing.\nWork collaboratively with team members to meet store goals.\nQualifications

Strong interpersonal and communication skills.\nAbility to stand for extended periods and lift up to 15 pounds.\nReliable with a commitment to punctuality and consistent attendance.\nNo criminal background that would be unsuitable for a retail environment (background check required).\nBasic math skills for handling cash transactions.\nPrevious customer service or retail experience is preferred but not required.\nWe Welcome

Youngstown Area Goodwill Industries, Inc. proudly supports individuals with barriers to employment, including veterans, people with disabilities, and those seeking new opportunities. We offer training and support to help you excel in this role.\nSchedule & Availability

Part-time position with flexible hours based on store needs. Future possibility of full-time hours.\nStore operates 7 days a week: MondaySaturday, 9 AM8 PM; Sunday, 12 PM5 PM.\nMust be available to work weekends and evenings as scheduled.\nHow to Apply

Interested candidates can apply in person at the Salem store or online at Career Center | Recruitment. Please bring a resume and be prepared to complete an application.\nYoungstown Area Goodwill Industries, Inc. is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive workplace for all employees.

","Customer Service Representative - Salem",[130],["B","3261539794"],"/jobs/3261539794-customer-service-representative-salem","/jobs?keyword=Customer+Service+Representative+-+Salem",{"_67":68,"_69":70,"_71":72,"_73":74,"_75":76},8752,"name","Newsday Media Group","agency","logo","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/351727.GIF","slug","newsday-media-group","

Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

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