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Description

Customer Service Representative

Primary Purpose of the Position

Modern Aviation is a Fixed Base Operator (FBO) that services private jets. As a Customer Service Representative, the candidate must represent the Modern Aviation brand by providing Seven Star Service to each person who enters the facility. This individual must take pride in offering the best in service, providing all services with the highest of standards, and always with a smile. The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations.

Essential Functions

Deliver proactive, personalized service to Private and Corporate Aviation clientele.

Arrange services including hotel, catering, and ground transportation.

Coordinate aircraft services, such as fuel and hangar storage.

Input trip data into scheduling software as well as updating customer information in database, as necessary.

Effectively communicate via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication.

Educate customers on available services, promotions, and programs.

Process customer invoices.

Answer customer questions and resolve issues, as necessary.

Assists passengers and flight crews with our professional Seven Star Service: always offering additional services and exceeding customer expectations.

Build and establish customer relationships with local service providers such as hotels, rental car companies, restaurants, etc.

Maintain lobby appearance and keep snack and beverages stocked.

Flight tracking via online databases to ensure timely services.

Perform other duties that may be assigned, as necessary

Qualifications

Minimum Qualifications

Must be at least 18 years of age.

Must have open availability as work schedules may vary, including evenings and weekends.

Strong verbal and written communication skills.

Intermediate knowledge of all Microsoft Office products.

Ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations.

Negotiation and sales skills.

Reliable multitasking skills.

Valid driver's license

Preferred Qualifications:

Previous customer service experience preferred.

Basic knowledge of various aircraft types and servicing a plus.

Predictive Index Assessment -

Please click on the link below to complete the assessment. This step is required.

https://assessment.predictiveindex.com/bo/804D/CustomerServiceRepresentative_Jul2025_231050

The Company

Modern Aviation (the \"Company\") is a private equity-backed platform company launched in 2018 that is focused on the fixed-based operator (\"FBO\") sector. The Company has been rapidly growing through bolt-on FBO acquisitions and has significant additional committed capital from Apollo Management and Tiger Infrastructure Partners (its sponsors) to continue to grow the business through future acquisitions, capacity expansion at its existing locations and development of selective greenfield FBOs in the United States and the Caribbean. Modern's goal is to build the third largest national FBO network in the United States.

Company Benefits

Employee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match

Other Available Benefits

Buy-up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401k

Reports to: Customer Service Manager

Supervisory Responsibility: This job has no supervisory responsibilities.

FLSA Status: This position is nonexempt.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers. This position requires various tasks performed in all types of weather conditions.

Travel: This position requires no travel.

Physical Requirements: Physically able to perform frequent walking, sitting, stooping, stretching, bending, reaching, and grasping actions. While performing the duties of this job, the employee may be exposed to moving mechanical parts. The employee may be exposed to wet and/or humid conditions including extreme heat and cold. The noise level in the work environment is occasionally loud. May be required to work nights, weekends, and holidays.

EEO Statement: The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties: Please note this job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

","shortDescription","

jetCenters of Colorado is considered home to the major gateway cities of the majestic Rocky Mountains.

jetCenters of Colorado has been voted in Professional Pilot magazine as one of the Nations Best FBO Networks three years running.

jetCenters of Colorado is comprised of three full service Fixed Based Operators (FBOs) along Colorado's Front Range-branding safety, service and security as our top priorities. We offer flight services for business, general, commercial and military aircraft operations. Our award-winning, professional service combined with our amenities allow us to fully accommodate our customers and their aircraft using the jetCenters of Colorado preferred FBO network.

jetCenter locations include: Colorado Springs, CO, Denver, CO and Fort Collins-Loveland, CO

The Denver (APA) location is currently seeking to fill a Full-Time

Graveyard

Line Service Technician . Position entails fueling, towing and the servicing of general aviation aircraft, with a high priority for safety and strong customer service in a fast-paced environment; plus other duties as assigned. This position is eligible for $1K Sign-on Bonus; $500 upon hire and remaining $500 @ 90-days.

Requirements
Required Education/Experience/Skills/Abilities:

Age 18+

High School Diploma or equivalent

Valid Driver’s license, good driving record and reliable transportation

Ability to communicate effectively both in written and and oral form

Must have strong customer service skills

Must be a team player

Must be a quick learner

Must be able to multi-task

Must have problem solving / conflict resolution skills, but know when to elevate

Must be able to work in inclement weather.

Must be able to pass a pre-employment drug screen, security check, motor records check and non-DOT physical, post offer; certain positions may require a credit check.

Preferred Education/Experience/Skills/Abilities:

Prior FBO/Aviation experience

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk; or

The employee is occasionally required to stand; walk, climb stairs and ladders; reach with hands and arms and stoop; kneel; crouch; or

The employee must regularly lift and /or move up to 75 pounds.

Specific vision abilities required by this job include close vision, depth perception, ability to distinguish colors, and ability to adjust.

Must possess sufficient mobility, strength, or dexterity in both arms and hands and both legs to reach upward, sideways, downward to work with paper files and sufficient mobility and dexterity to utilize computer systems, fax machines, copiers, and other office.

Must possess: 1) ability to read and understand instructions, drawings, safety guides, and other written materials necessary to perform job; 2) sufficient visual capacity to perform the applicable functions without assistance of visual aids other than eye contacts or eye glasses; 3) sufficient spoken aural capacity to hear and understand instructions, warning bells, fire alarms, or shouted instructions without assistance of auditory aids other than a hearing aid; and 4) ability to impart information orally so that others understand and can respond appropriately.

Compensation & Benefits
Compensation includes a base salary and competitive benefits package. (Must be full-time to be benefit eligible)

Salary Range
$20-25 per hour, depending on experience/ location; also eligible for $1K Sign-on Bonus; $500 upon hire and remaining $500 @ 90-days.

jetCenters of Colorado is an Equal Employment Opportunity and Affi

This opportunity will remain open, until position(s) are filled.

For additional information, please also visit our website, https://jetcentersofcolorado.com

#J-18808-Ljbffr
","Description

jetCenters of Colorado is considered home to the major gateway cities of the majestic Rocky Mountains.

jetCenters of ...","Graveyard – Line Service Technician",[86],["B","3523697698"],"Work at Jetcenters, Inc.","2 days ago","/jobs/3523697698-graveyard-line-service-technician","Colorado Springs, CO, United States","/jobs?keyword=Jetcenters%2C+Inc.","/jobs?location=Colorado+Springs%2C+CO%2C+United+States","/jobs?keyword=Graveyard+%E2%80%93+Line+Service+Technician",{"_65":66,"_67":87,"_69":88,"_70":89,"_90":91},"Colorado Springs","Colorado Springs, CO, United States, 80509","CO","postal_code","80509",["D",1777233600000],"jetCenters of Colorado is considered home to the major gateway cities of the majestic Rocky Mountains.

jetCenters of Colorado has been voted in Professional Pilot magazine as one of the Nations Best FBO Networks three years running.

jetCenters of Colorado is comprised of three full service Fixed Based Operators (FBOs) along Colorado's Front Range-branding safety, service and security as our top priorities. We offer flight services for business, general, commercial and military aircraft operations. Our award‑winning, professional service combined with our amenities allow us to fully accommodate our customers and their aircraft using the jetCenters of Colorado preferred FBO network.

jetCenter locations include: Colorado Springs, CO, Denver, CO and Fort Collins‑Loveland, CO

The Colorado Springs (COS) location is seeking

Line Service Technician(s) , both full‑time and part‑time. Position entails fueling, towing and the servicing of general aviation aircraft, with a high priority for safety and strong customer service in a fast‑paced environment; plus other duties as assigned.

Requirements

Age 18+

High School Diploma or equivalent

Valid Driver’s license, good driving record and reliable transportation

Ability to communicate effectively both in written and oral form

Must have strong customer service skills

Must be a team player

Must be a quick learner

Must be able to multi‑task

Must have problem‑solving / conflict‑resolution skills, but know when to elevate

Must be able to work in inclement weather.

Must be able to pass a pre‑employment drug screen, security check, motor records check and non‑DOT physical, post offer; certain positions may require a credit check.

Preferred Education/Experience/Skills/Abilities

Age 21+

Prior FBO experience

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk; or

The employee is occasionally required to stand; walk, climb stairs and ladders; reach with hands and arms and stoop; kneel; crouch; or

The employee must regularly lift and /or move up to 75 pounds.

Specific vision abilities required by this job include close vision, depth perception, ability to distinguish colors, and ability to adjust.

Must possess sufficient mobility, strength, or dexterity in both arms and hands and both legs to reach upward, sideways, downward to work with paper files and sufficient mobility and dexterity to utilize computer systems, fax machines, copiers, and other office.

Must possess: 1) ability to read and understand instructions, drawings, safety guides, and other written materials necessary to perform job; 2) sufficient visual capacity to perform the applicable functions without assistance of visual aids other than eye contacts or eye glasses; 3) sufficient spoken aural capacity to hear and understand instructions, warning bells, fire alarms, or shouted instructions without assistance of auditory aids other than a hearing aid; and 4) ability to impart information orally so that others understand and can respond appropriately.

Compensation & Benefits
Compensation includes a base salary and competitive benefits package. (Must be full‑time to be benefit eligible)

Salary Range
$17‑21 per hour, commensurate experience

jetCenters of Colorado is an Equal Employment Opportunity and Affi
clusive Action Employer, and does not discriminate based on race, sex, color, age, religion, national origin, sexual orientation, gender identity/gender‑identity expression, lawful political affiliations, veteran status, disability, and/or any other legally protected status under applicable federal, state, and local equal opportunity laws.

This opportunity will remain open, until position(s) are filled.

For additional information, please also visit our website,

https://jetcentersofcolorado.com

#J-18808-Ljbffr
","jetCenters of Colorado is considered home to the major gateway cities of the majestic Rocky Mountains.

jetCenters of Colorado has been vot...","Line Service Technician",[100],["B","3523698641"],"/jobs/3523698641-line-service-technician","/jobs?keyword=Line+Service+Technician",{"_65":66,"_67":87,"_69":88,"_70":89,"_90":91},["D",1777233600000],"Description

jetCenters of Colorado is considered home to the major gateway cities of the majestic Rocky Mountains.

jetCenters of Colorado has been voted in Professional Pilot magazine as one of the Nations Best FBO Networks three years running.

jetCenters of Colorado is comprised of three full service Fixed Based Operators (FBOs) along Colorado's Front Range-branding safety, service and security as our top priorities. We offer flight services for business, general, commercial and military aircraft operations. Our award-winning, professional service combined with our amenities allow us to fully accommodate our customers and their aircraft using the jetCenters of Colorado preferred FBO network.

jetCenter locations include: Colorado Springs, CO, Denver, CO and Fort Collins-Loveland, CO

The Colorado Springs (COS) location is currently seeking to fill a Full-Time Graveyard Line Service Technician. Position entails fueling, towing and the servicing of general aviation aircraft, with a high priority for safety and strong customer service in a fast-paced environment; plus other duties as assigned. The schedule is 9pm to 5am. This position is also eligible for $1K Sign-on Bonus; $500 upon hire and remaining $500 @ 90-days.

Requirements

Age 18+

High School Diploma or equivalent

Valid Driver’s license, good driving record and reliable transportation

Ability to communicate effectively both in written and oral form

Must have strong customer service skills

Must be a team player

Must be a quick learner

Must be able to multi-task

Must have problem solving / conflict resolution skills, but know when to elevate

Must be able to work in inclement weather.

Must be able to pass a pre-employment drug screen, security check, motor records check and non-DOT physical, post offer; certain positions may require a credit check.

Preferred Education/Experience/Skills/Abilities

Prior FBO/Aviation experience

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk; or

The employee is occasionally required to stand; walk, climb stairs and ladders; reach with hands and arms and stoop; kneel; crouch; or

The employee must regularly lift and /or move up to 75 pounds.

Specific vision abilities required by this job include close vision, depth perception, ability to distinguish colors, and ability to adjust.

Must possess sufficient mobility, strength, or dexterity in both arms and hands and both legs to reach upward, sideways, downward to work with paper files and sufficient mobility and dexterity to utilize computer systems, fax machines, copiers, and other office.

Must possess: 1) ability to read and understand instructions, drawings, safety guides, and other written materials necessary to perform job; 2) sufficient visual capacity to perform the applicable functions without assistance of visual aids other than eye contacts or eye glasses; 3) sufficient spoken aural capacity to hear and understand instructions, warning bells, fire alarms, or shouted instructions without assistance of auditory aids other than a hearing aid; and 4) ability to impart information orally so that others understand and can respond appropriately.

Compensation & Benefits
Compensation includes a base salary and competitive benefits package. (Must be full-time to be benefit eligible)

Salary Range
$17+ per hour, depending on experience/ location, plus shift differential; also eligible for $1K Sign-on Bonus; $500 upon hire and remaining $500 @ 90-days.

jetCenters of Colorado is an Equal Employment Opportunity and Afimative Action Employer, and does not discriminate based on race, sex, color, age, religion, national origin, sexual orientation, gender identity/gender identity expression, lawful political affiliations, veteran status, disability, and/or any other legally protected status under applicable federal, state, and local equal opportunity laws.

This opportunity will remain open, until position(s) are filled.

For additional information, please also visit our website, https://jetcentersofcolorado.com

#J-18808-Ljbffr
","Graveyard Line Service Technician",[108],["B","3523702248"],"/jobs/3523702248-graveyard-line-service-technician","/jobs?keyword=Graveyard+Line+Service+Technician",{"_65":66,"_67":87,"_69":88,"_70":89,"_90":91},["D",1777266000000],"Fayette County Chamber of Commerce","Peachtree City Airport Authority
Position Title: Line Service Representative (LSR)

Department: Fixed Base Operator (FBO)

Reports To: Flight Line Supervisor

Position Summary
The Line Service Representative (LSR) supports safe and efficient flight line operations at the Fixed Base Operator (FBO) at Atlanta Regional Airport – Falcon Field. This position is responsible for aircraft fueling, ground handling, facility support, and delivering high-quality customer service to pilots, passengers, and airport tenants. The LSR plays a critical role in maintaining safety standards, operational efficiency, and a positive customer experience consistent with Authority standards.

Essential Duties and Responsibilities
Aircraft Services & Flight Line Operations

Fuel aircraft using mobile fuel equipment in accordance with safety procedures

Tow, park, and marshal aircraft safely

Meet arriving and departing aircraft and provide taxi signals

Assist passengers and crew with luggage and requested amenities

Customer Service & Guest Support

Provide courteous, professional service to pilots, passengers, and visitors

Maintain knowledge of local services (hotels, restaurants, transportation, etc.)

Provide directions and logistical support to transient crews and passengers

Promote airport services and products

Safety & Compliance

Perform daily inspections of equipment and report defects

Follow all FAA, airport, and Authority safety policies and procedures

Identify and report safety hazards to supervisors or management

Assist with inspections of ramps, hangars, and fuel storage facilities

Facility Maintenance & Team Support

Maintain cleanliness and organization of FBO facilities, including restrooms, lounges, hangars, and operational areas

Perform light maintenance and housekeeping duties

Maintain tools, equipment, and vehicles in proper working condition

Operate Authority vehicles when authorized

Administrative & Operational Support

Record fuel transactions and meter readings accurately

Maintain daily logs of aviation fuel and product sales

Perform additional duties as assigned to support operational needs

Minimum Qualifications
Education & Experience

High school diploma or equivalent preferred

Experience in aviation, equipment operation, or customer service preferred

Equivalent combinations of education and experience may be considered

Knowledge, Skills & Abilities

Basic understanding of flight line operations and safety procedures

Ability to learn aircraft fueling, towing, and servicing techniques

Ability to operate vehicles and ground support equipment safely

Strong communication and customer service skills

Ability to follow verbal and written instructions

Ability to work independently and as part of a team

Ability to interact professionally with the public and coworkers

Work Schedule & Environment

Must be available to work flexible schedules, including nights, weekends, and holidays

Work is performed primarily outdoors on the flight line with exposure to weather, noise, and moving aircraft

Physical Requirements

Ability to lift and carry 10–100 pounds regularly

Ability to stand, walk, bend, squat, climb, and perform physical tasks for extended periods

Ability to work in various weather conditions (heat, cold, rain, etc.)

Other Requirements

Must be at least 21 years of age

Must possess and maintain a valid Georgia driver’s license

Must be able to safely operate Authority vehicles and equipment

Must successfully pass a drug screening

Dress Code & Appearance

Employees must maintain a clean, neat, and professional appearance always.

Authority-issued shirt and hat

Reflective safety vest

Black pants or shorts

Closed-toe shoes or work boots

Uniforms must clean, complete, and maintained in good condition.

Compensation & Benefits
Compensation and benefits are provided in accordance with Authority policies and may include competitive pay, paid time off, and other benefits as applicable.

Equal Employment Opportunity Statement
The Peachtree City Airport Authority is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under applicable law.

ADA Compliance Statement
The Authority is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require an accommodation to perform the essential functions of this position, please notify Human Resources.

Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change at any time with or without notice.

#J-18808-Ljbffr
","Peachtree City Airport Authority
Position Title: Line Service Representative (LSR)

Department: Fixed Base Operator (FBO)

Repo...","Flight Line Service Representative",[122],["B","3523516675"],"Work at Fayette County Chamber of Commerce","/jobs/3523516675-flight-line-service-representative","Peachtree City, GA, United States","/jobs?keyword=Fayette+County+Chamber+of+Commerce","/jobs?location=Peachtree+City%2C+GA%2C+United+States","/jobs?keyword=Flight+Line+Service+Representative",{"_65":66,"_67":123,"_69":124,"_70":125,"_90":126},"Peachtree City","Peachtree City, GA, United States, 30270","GA","30270",211,"name","Mansueto Ventures","agency","logo","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/109473.JPG","slug","mansueto-ventures-careers","
Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.
\r\n
Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.
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