Customer Service Representative Specialist

Napa Auto Parts - - Responsibilities: Responds to customer inquiries, provides quotes and takes customer orders via telephone, fax, email, electronic methods or walk-in (counter sales).; Proactively generates sales by actively promoting Motions products to existing customers.; Maintains effective relationships with current and potential customers, ensures customer queries resolution, ensures billing and collection and facilitates customer requests in efficient and timely manner.; Orders items to ensure appropriate inventory levels are maintained for customers.; Partners with Account Representatives to ensure customer satisfaction.