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Receptionist - State Farm Agent Team Member

Cambria Smith - State Farm Agent, Mapleton, UT, United States


Receptionist And Marketing Specialist

At Cambria Smith State Farm, we are dedicated to providing exceptional service and building lasting relationships within our community. Our insurance agency is committed to helping individuals and families manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are seeking a highly organized and creative individual to join our team as a Receptionist and Marketing Specialist. As a Receptionist and Marketing Specialist, you will be the first point of contact for our clients and play a crucial role in managing the front office operations while supporting our marketing efforts. You will be responsible for providing outstanding customer service, handling administrative tasks, and assisting in the development and execution of marketing strategies to promote our agency. Key responsibilities include: Greeting and assisting clients and visitors in a friendly and professional manner. Answering and directing incoming phone calls, emails, and inquiries to the appropriate team members. Managing the scheduling of appointments and maintaining the agency calendar. Performing general administrative tasks, including filing, data entry, and maintaining client records. Assisting in the development and implementation of marketing campaigns, both online and offline. Creating engaging content for social media platforms, newsletters, and promotional materials. Monitoring and analyzing marketing performance metrics to optimize campaigns. Collaborating with team members to organize community events and outreach initiatives. Staying updated on industry trends and best practices in marketing and customer service. Qualifications include: High school diploma or equivalent; college degree in marketing, communications, or a related field preferred. Previous experience in a receptionist or administrative role is a plus. Strong communication and interpersonal skills. Proficient in using computers and standard office software (Microsoft Office, social media platforms, etc.). Basic knowledge of marketing principles and strategies. Highly organized with excellent time management skills. Ability to work independently and as part of a team. A positive attitude and a commitment to providing excellent customer service. What we offer includes: Competitive pay and benefits package. Opportunities for professional development and growth within the agency. A supportive and collaborative work environment. Paid time off and flexible scheduling options. Compensation: $35,000.00 - $50,000.00 per year Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Springville, UT and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.