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Program Director - 820 Residential Treatment Services

Substance Use and Treatment Program - Third Street, 8 East 3rd St, New York, New York, United States of America

Job Description

Posted Tuesday, March 3, 2026 at 5:00 AM

Title: Program Director

Program: 820 Residential Services

Program Overview

The program is an OASAS licensed, part S -bed residential services program. Clients receive medical care, temporary residency and a wide array of clinical services, including individual and group counseling, occupational therapy, psychiatry, licensed therapy and peer support services.

Position Overview

Under the general guidance of the Senior Director of Substance Use Services, the Program Director is responsible for the overall administration of the 820 Residential program. The Program Director manages the day‑to‑day clinical and operational aspects of the program. The candidate for this position must have broad knowledge of program management principles, have a strategic mindset, as well as be able to lead and develop staff within the program. The program is a 24‑hour, 7‑day‑a‑week operation and therefore this position requires some availability as needed after hours and weekends and includes a periodic on‑call commitment in rotation with other leadership team members. The schedule for this position is Mon‑Fri 9:00 am-5:00 pm, in addition to on‑call responsibilities and crisis support as needed after hours.

Supervises and monitors therapeutic environment to ensure that behavioral guidelines are followed, a therapeutic milieu is maintained, and interpersonal relationships remain positive.
Monitors quality, effectiveness and efficiency of program’s clinical services and safety of environment of care.
Supervises department supervisors, including the Assistant Director and Nurse Manager, and manages program services, improves existing services and develops new initiatives to meet the needs of the clients served.
Provides clinical and administrative supervision to program staff.
Reviews budgets to monitor expenses.
Assists with oversight of participant intake and discharge.
Helps develop, implement and deploy agency policy and procedures.
Interviews, hires, and coordinates training for new staff.
Ensures a safe and secure environment of care.
Responsible for oversight of employee development and disciplinary action, in collaboration with department leads and the agency’s HR team.
Communicates with the Assistant Building Manager and Assistant Director of Facilities to maintain the physical environment and coordinate follow‑up on needed repairs.
Ensures clinical staff maintain accurate, complete and timely records that comply with OASAS regulatory standards and agency internal policies and procedures.
Ensures that all program staff uphold the agency’s Code of Ethics and the NYS Justice Center Code of Conduct and comply with all Federal, state and local laws and regulations, including 42 CFR confidentiality and HIPAA privacy and security regulations.
Plans, develops, and conducts in‑service training and staff meetings to maintain and improve staff competencies.
Schedules BLS, naloxone and harm reduction trainings for staff as needed.
Schedules OASAS required trainings on RELIAS System.
Participates in internal Healthcare management/quality improvement committees, including incident reporting, fiscal and Program Evaluation and Quality Assurance (PEQA) meetings.

Qualifications

Master’s Degree and 5 years clinical experience in substance use services or another relevant field, two of which were in a supervisory capacity (LMSW/LCSW/LMHC/Master‑level CASAC or equivalent).

Additional Qualifications

Strong leadership and effective management skills.
Excellent clinical skills and ability to coordinate care for complex cases.
Ability to lead a large multidisciplinary team.
Ability to implement and monitor policies and procedures in accordance with agency and funder guidelines.
Working knowledge of federal, state and local law and regulation governing substance use treatment programs.
Excellent oral and written communication skills.
Excellent analytical and organizational skills.
Strong interpersonal skills.
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook). Bilingual (Spanish) a plus.

#J-18808-Ljbffr","

Program Director - 820 Residential Treatment Services

Substance Use and Treatment Program - Third Street, 8 East 3rd St, New York, ...","Program Director",[89],["B","3396428073"],"Work at Project Renewal","4 days ago","/jobs/3396428073-program-director","new york, ny, United States","/jobs?keyword=Project+Renewal","/jobs?location=new+york%2C+ny%2C+United+States","/jobs?keyword=Program+Director",{"_65":66,"_67":90,"_69":91,"_71":92,"_73":93},"new york","new york, ny, United States, 10261","ny","10261",["D",1777288694000],"Phoenix House California","

***** This position has a signing bonus of $10,000. The signing bonus will be payable of $3,000 after ninety days of service, $3.000 after six months of service and, $4,000 after twelve months of service *****

What does PHCA do?

At Phoenix House California, we are dedicated to helping young people, women and men overcome substance and alcohol use disorder to live extraordinary lives in recovery. Since 1979, we have been a leader in the field of substance use disorder treatment, providing addiction, behavioral health and family services to anyone who needs our help, often offering the only chance of recovery to the underserved and uninsured in our community. Annually, over 44,000 individuals — including family members, parents, teachers and students in California — receive our life‑saving services: residential and outpatient treatment, continuing care, recovery support, school‑based prevention and mental health services, and in‑custody substance use disorder treatment and mental health services for male adolescents and adults.

What’s it like to work at PHCA?

At Phoenix House California, we take a holistic approach to drug addiction and mental health disorders that focuses on the power of being both proactive and reactive: prevention, early intervention, and recovery services. Understanding the health and safety risks of alcohol and drug misuse is the first step to reducing the risk of addiction. It starts with knowing the facts. We reach almost 32,000 students, parents, and teachers annually, through our school‑based prevention and early intervention programs.

PHCA Benefits

15 Paid Holidays for eligible employees
Pet, Life, Travel, Legal Coverage
Medical, Dental, Vision Insurance
Retirement Plan
Tuition Reimbursement and Continued Education Assistance

Position Details

Reporting to the Vice President, Clinical Director, the Program Director leads and directs the overall management, organization, strategy, and operations of the residential and outpatient services. The Program Director is responsible the effective delivery of trauma‑informed, evidence‑based services to patients and family members, providing leadership, management and clinical supervision to staff in the delivery of direct service to patients, and ensuring the successful integration of treatment and educational services. The Program Director is responsible for ensuring pillar outcomes are met; People, Quality & Performance. Employee exercises independent judgment and discretion and reports to the VP, Clinical Director.

A Day as a Program Director might look like the following:

Defines programs success indicators/measures and engages in data‑based reviews of programs performance against indicators/measures. Prepares and/or manages monthly statistical reporting of program services and other reports required.
Ensures the delivery of a continuum of services.
Ensures the safety and wellbeing of patients by developing and maintaining a therapeutic milieu.
Responsible for all quality assurance, quality record‑keeping using an electronic health record, and health and safety of unit and patients and staff. Documentation utilizing an electronic health record system is required.
Oversee and coordinate efforts to ensure the program meets or exceeds performance standards as established by the agency, regulatory bodies (CCL, CARF), contractors, and other agency stakeholders.
Observing and interacting with staff, patients, and other individuals, as necessary, to ensure the quality of care for patients and program services.
Adheres to the professional ethics and conduct of standards as established by professional licensure, the policies of Phoenix House, and legal, funding, and regulatory requirements.
Provides leadership to the programs and directs the overall management, organization, and operations of all services and related activities for San Bernardino programs.
Develops and monitors annual operating plan and budget for all assigned programs, in coordination with Finance. Manages the fiscal operation of these programs to meet or exceed annual budget expectations; participates in the preparation of annual budget projections or adjustments; monitors expenditures; provides input and coordinates with staff to ensure adherence to budget.
Ensures each program meets billing expectations.
Participates as an active, engaged member of the Sr. Leadership team focusing leadership, strategic thinking/planning, sustainability, evaluation, and development of the organization’s philosophy.
Be present, along with the Chief Executive Officer, or a designee, at all board of directors’ meetings during which the operation or the policies of the short‑term residential therapeutic program are discussed.
Participates, co‑leads, and/or coordinates, as needed, on appropriate committees or teams in support of the organization’s mission, implementation of strategic plan and direction. Actively participates in the organization’s policy assessment, development, implementation, and review.

To be successful as a Program Director, you will want to have:

Have a master’s degree in health care administration or related field from an accredited college or university, plus a minimum of two years of leadership experience in a residential treatment facility or a similar setting.
LCSW, LMFT, or LPCC Required.
Must obtain TB test clearance and update on a yearly basis.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

#J-18808-Ljbffr","

***** This position has a signing bonus of $10,000. The signing bonus will be payable of $3,000 after ninety days of service, $3.000 after...",[105],["B","3396457653"],"Work at Phoenix House California","/jobs/3396457653-program-director","victorville, ca, United States","/jobs?keyword=Phoenix+House+California","/jobs?location=victorville%2C+ca%2C+United+States",{"_65":66,"_67":106,"_69":107,"_71":108,"_73":109},"victorville","victorville, ca, United States, 92394","ca","92394",["D",1777286433000],"Phoenix House Orange County, Inc.","

What does PHCA do?

At Phoenix House California, we are dedicated to helping young people, women and men overcome substance and alcohol use disorder to live extraordinary lives in recovery. Since 1979, we have been a leader in the field of substance use disorder treatment, providing addiction, behavioral health and family services to anyone who needs our help, often offering the only chance of recovery to the underserved and uninsured in our community. Annually, over 44,000 individuals — including family members, parents, teachers and students in California — receive our life-saving services: residential and outpatient treatment, continuing care, recovery support, school-based prevention and mental health services, and in-custody substance use disorder treatment and mental health services for male adolescents and adults.

What’s it like to work at PHCA?

15 Paid Holidays for eligible employees
Pet, Life, Travel, Legal Coverage
Retirement Plan
Tuition Reimbursement and Continued Education Assistance

Reporting to the Vice President, Clinical Director, the Program Director leads and directs the overall management, organization, strategy, and operations of the residential and outpatient services. The Program Director is responsible the effective delivery of trauma-informed, evidenced-based services to patients and family members, providing leadership, management and clinical supervision to staff in the delivery of direct service to patients, and ensuring the successful integration of treatment and educational services. The Program Director is responsible for ensuring pillar outcomes are met; People, Quality & Performance. Employee exercises independent judgment and discretion and reports to the VP, Clinical Director.

A Day as a Program Director might look like the following:

Defines programs success indicators/measures and engages in data-based reviews of programs performance against indicators/measures. Prepares and/or manages monthly statistical reporting of program services and other reports required.
Ensures the delivery of a continuum of services.
Ensures the safety and wellbeing of patients by developing and maintaining a therapeutic milieu.
Responsible for all quality assurance, quality record-keeping using an electronic health record, and health and safety of unit and patients and staff. Documentation utilizing an electronic health record system is required.
Oversee and coordinate efforts to ensure the program meets or exceeds performance standards as established by the agency, regulatory bodies (CCL, CARF), contractors, and other agency stakeholders.
Observing and interacting with staff, patients, and other individuals, as necessary, to ensure the quality of care for patients and program services.
Adheres to the professional ethics and conduct of standards as established by professional licensure, the policies of Phoenix House, and legal, funding, and regulatory requirements.
Provides leadership to the programs and directs the overall management, organization, and operations of all services and related activities for San Bernardino programs.
Develops and monitors annual operating plan and budget for all assigned programs, in coordination with Finance. Manages the fiscal operation of these programs to meet or exceed annual budget expectations; participates in the preparation of annual budget projections or adjustments; monitors expenditures; provides input and coordinates with staff to ensure adherence to budget.
Ensures each program meets billing expectations.
Participates as an active, engaged member of the Sr. Leadership team focusing leadership, strategic thinking/planning, sustainability, evaluation, and development of the organization’s philosophy.
Be present, along with the Chief Executive Officer, or a designee, at all board of directors’ meetings during which the operation or the policies of the short-term residential therapeutic program are discussed.
Participates, co-leads, and/or coordinates, as needed, on appropriate committees or teams in support of the organization’s mission, implementation of strategic plan and direction. Actively participates in the organization’s policy assessment, development, implementation, and review.

To be successful as a Program Director, you will want to have:

Have a master’s degree in health care administration or related field from an accredited college or university, plus a minimum of two years of leadership experience in a residential treatment facility or a similar setting
LCSW, LMFT, or LPCC Required.
Must obtain TB test clearance and update on a yearly basis.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

#J-18808-Ljbffr","
***** This position has a signing bonus of $10,000. The signing bonus will be payable of $3,000 after ninety days of service, $3.000 aft...",[119],["B","3038797051"],"Work at Phoenix House Orange County, Inc.","/jobs/3038797051-program-director","/jobs?keyword=Phoenix+House+Orange+County%2C+Inc.",{"_65":66,"_67":106,"_69":107,"_71":108,"_73":109},["D",1776744000000],"National Capital Treatment and Recovery","Director Of Development

National Capital Treatment & Recovery, formerly Phoenix House, a nonprofit substance use treatment facility in Arlington, VA is hiring a full-time Director of Development. This position is responsible for fundraising and development project management. This position also has responsibility for donor database management maintenance and upgrade of utilization of data for development prospecting, cultivation, stewardship and tracking report purposes. This position has responsibility for managing all Board events, meetings, communication in conjunction with the President & CEO. This position is responsible for planning and implementing fundraising events, campaigns for annual and seasonal gifts; supporting development committee and preparation for all meetings and follow-up; developing and cultivating new individual and institutional funders, sponsors and partnerships. Also responsible for preparing foundation grant applications and follow-up reports.\nDevelopment and Fundraising:\n- Generate revenue and cultivate relationships through all development and fundraising activities as assigned.\n- Research, write and secure grants and provide necessary reports for foundations and private foundations for both restricted and unrestricted activities of NCTR.\n- Solicit and secure sponsorships, auction items and ticket sales for fundraising events.\n- Responsible for managing stewardship and protocol for major gift donors including acknowledgment materials; progressive communications based on level of giving; engagement opportunities with subject experts, senior management and board leaders; and unique engagement opportunities based on level of giving.\n- Responsible for managing acknowledgements for all donors in Donor Perfect or similar donor database software and in conjunction with the Finance Department.\n- Directly responsible for the planning and execution of major gift cultivation events.\n- Track all outstanding pledges on a monthly basis. Manage solicitation and stewardship donors for payment of pledges through phone calls, emails and letters, as appropriate.\n- Manage relationships, membership organizations (i.e., Kiwanis, Host Lions Club, Rotary Clubs, etc.) and prepare all applications and documents required.\n- Identify and manage crowdfunding opportunities for revenue generation through such platforms as Amazon Smile, Do More 24, Facebook Fundraisers etc. and manage promotion of these opportunities.\n- Manage and prepare content for various event programs, invitations and other collateral materials which require input from development department. Ensure branding compliance.\n- Prepare quarterly donor newsletter\nDonor Database Management:\nManage all aspects of NCTR 's donor records, including gift entry, consolidating duplicates, updating donor records, etc.\nDevelopment Committee:\n- Work closely with each member of the Board of Directors and the development committee(s) to provide fundraising expertise and strategy, coaching and collaterals for their fundraising efforts on behalf of NCTR.\n- Manage support for development committee and event committee meetings; including communications, agendas, read-ahead and hand-out pertinent documents, reports, samples, monthly metrics report and meeting minutes.\nMetrics Reporting:\n- Maintain tracking information and metrics for capital campaign, individual and corporate pledges, payments, benefits fulfillment, acknowledgement and keep President & CEO apprised of progress through weekly reports.\n- Provide Finance with accurate coding for gifts, check or credit card payments and copies of pertinent documentation attributed to the gifts and donations.\n- Monthly reconciliation with Finance Department on donor gifts and contributions received.\n- Manage annual board giving fund reports and keep updated and accurate on a quarterly basis, to include master report and individual reports for each board member. Distribute to board members on quarterly basis, in conjunction with President & CEO\nOther Essential Functions:\n- Assure the confidentiality of donor-related and development-related information\n- Attend internal staff training sessions as necessary\n- Maintain a working knowledge of NCTR mission and its programs.\n- Assure compliance with all NCTR policies, procedures, standards and applicable regulatory requirements; promote NCTR programs and initiatives as appropriate and as requested by President & CEO.\nQualifications:\n- B.S. or B.A. Degree\n- 5 years of demonstrated experience in Board management, special event fundraising, project management and event management including large-scale, complex, high profile events with ability to plan and monitor projects from inception through completion\n- Experience in major gifts and grant writing\n- Experience cultivating and managing relationships with Senior Level Staff, Board of Directors, and Committee Volunteers.\n- Experience in successfully negotiating all vendor contracts in support of development activities\n- Experience working with non-profit organizations, volunteers and volunteer committees preferred\n- Creating campaign marketing materials\n- Experience with event budget development\n- Demonstrates a high degree of accuracy and attention to detail; including writing and proofreading skills of the degree required for clear, grammatical, professional correspondence, reports and other written material\n- Management experience that includes the ability to lead, motivate, and set objectives\n- Ability to work occasional evenings and weekends as needed to perform job duties\n- Ability to travel as needed to perform job duties\n- Ability to operate a motor vehicle, access to a motor vehicle and in possession of a valid driver's license\nPhysical Demands:\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. In the course of performing this job, one typically spends time sitting, walking, standing, carrying, climbing stairs, lifting up to 15 pounds, listening, speaking, typing, reading, and writing.\nWork Environment:\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.\nThe above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.\nNational Capital Treatment & Recovery is an Equal Opportunity Employer\n","Director Of Development

National Capital Treatment & Recovery, formerly Phoenix House, a nonprofit substance use treatment facility in Arl...","Director of Development",[134],["B","3393447250"],"Work at National Capital Treatment and Recovery","7 days ago","/jobs/3393447250-director-of-development","Arlington, VA, United States","/jobs?keyword=National+Capital+Treatment+and+Recovery","/jobs?location=Arlington%2C+VA%2C+United+States","/jobs?keyword=Director+of+Development",{"_65":66,"_67":135,"_69":136,"_71":137,"_73":138},"Arlington","Arlington, VA, United States, 22201","VA","22201",1072,"name","Hearst Television","agency","logo","slug","hearst-television","
Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.
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This position is responsible for fundraising and development project managemen Director, Development, Project Management, Reports\n","descriptionText","Director of Development Phoenix House of the Mid-Atlantic Creative & Design National Capital Treatment & Recovery, formerly Phoenix House, a nonprofit substance use treatment facility in Arlington, VA is hiring a full-time Director of Development. 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