Property Adjuster Specialist

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role for North Fort Worth, TX. Candidates currently living in this location or willing to self-relocate are encouraged to apply.

What You'll Do:

Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
Adjusts complex claims with attorney involvement.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
May require travel to resolve claims, attend training, and conduct in-person inspections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What You Have:

High School Diploma or General Equivalency Diploma required.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What Sets You Apart:

US military experience through military service or a military spouse/domestic partner
5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)
Prior experience adjusting property claims using virtual technologies
Prior property field adjuster experience handling DWG, APS and ALE adjustments
Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)
Xactimate Level 1 and/or Level 2 certification
Prior deployments in support of catastrophes
Currently hold an active Adjuster License
Currently reside within or have the ability to self-relocate to North Fort Worth, TX

Physical Demand Requirements:

May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

","

Property Adjuster Specialist

At USAA, our mission is to empower our members to achieve financial security through highly competitive pr...","Full Time",[106],["B","3472689550"],"Work at USAA","4 days ago","/jobs/3472689550-property-adjuster-specialist-field","Dallas, TX, United States","/jobs?keyword=USAA","/jobs?location=Dallas%2C+TX%2C+United+States",{"_65":66,"_67":107,"_69":108,"_71":109,"_73":110},"Dallas","Dallas, TX, United States, 75215","TX","75215",["D",1776614400000],"Property Adjuster Specialist

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.\nEmbrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.\nThe Opportunity\nAs a dedicated Property Adjuster Specialist, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.\nProperty Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.\nThis is a field-based role for North Fort Worth, TX. Candidates currently living in this location or willing to self-relocate are encouraged to apply.\nWhat You'll Do:

Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.\nPartners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.\nInvestigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.\nIdentifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.\nDetermines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.\nMaintains accurate, thorough, and current claim file documentation throughout the claims process.\nAdvance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.\nSupports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.\nMay be assigned CAT deployment travel with minimal notice during designated CATs.\nWorks various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.\nWorks independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.\nAdjusts complex claims with attorney involvement.\nRecognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.\nMay require travel to resolve claims, attend training, and conduct in-person inspections.\nEnsures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.\nWhat You Have:

High School Diploma or General Equivalency Diploma required.\n2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.\nAdvanced knowledge of estimating losses using Xactimate or similar tools and platforms.\nProficient knowledge of residential construction.\nProficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.\nProficient negotiation, investigation, communication, and conflict resolution skills.\nProven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.\nAbility to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.\nAcquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.\nWhat Sets You Apart:

US military experience through military service or a military spouse/domestic partner\n5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)\nPrior experience adjusting property claims using virtual technologies\nPrior property field adjuster experience handling DWG, APS and ALE adjustments\nIndustry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)\nXactimate Level 1 and/or Level 2 certification\nPrior deployments in support of catastrophes\nCurrently hold an active Adjuster License\nCurrently reside within or have the ability to self-relocate to North Fort Worth, TX\nPhysical Demand Requirements:

May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.\nMay need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.\nMay require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.\nMay require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.\nCompensation range: The salary range for this position is: $69,920.00 - $133,620.00.\nUSAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).\nCompensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.\nEmployees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.\nThe above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.\nBenefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.\nFor more details on our outstanding benefits, visit our benefits page on USAAjobs.com\nApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.\nUSAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\n","Property Adjuster Specialist

At USAA, our mission is to empower our members to achieve financial security through highly competitive produ...",[118],["B","3368327381"],"9 days ago","/jobs/3368327381-property-adjuster-specialist-field",{"_65":66,"_67":107,"_69":108,"_71":109,"_73":110},["D",1777215600000],"Senior Property Adjuster

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.\nEmbrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.\nThe Opportunity\nAs a Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. Confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Recognize and empathize with members' life events, as appropriate.\nThis role is remote eligible in the continental U.S. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. USAA office locations are Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, San Antonio, TX and Tampa, FL. Relocation assistance is not available for this position.\nThis position is for the Houston, TX Metro area.\nThe Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.\nWhat you'll do:\nProactively manage assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.\nPartner with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.\nInvestigate claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identify subrogation potential resulting from unusual characteristics.\nIdentify coverage concerns, review prior loss history, determine and create Special Investigation Unit (SIU) referrals, when appropriate. Determine coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.\nDetermine and negotiate moderate complexity claims settlement. Develop recommendations and collaborate with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.\nMaintain accurate, thorough, and current claim file documentation throughout the claims process.\nApply proficient knowledge of estimating technology platforms and virtual inspection tools; Utilize platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.\nApply working knowledge of industry standards of inspection, damage mitigation and restoration techniques.\nServe as an informal resource for team members.\nRecognize and address jurisdictional challenges such as applicable legislation and construction considerations.\nSupport workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.\nMay be assigned CAT deployment travel with minimal notice during designated CATs.\nWork various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.\nEnsure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.\nWhat you have:\nHigh School Diploma or General Equivalency Diploma.\n2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.\nDeveloping knowledge of residential construction.\nWorking knowledge of estimating losses using Xactimate or similar tools and platforms.\nDemonstrated negotiation, investigation, communication, and conflict resolution skills.\nWorking knowledge of property claims contracts and interpretation of case law and state laws and regulations.\nProficient in prioritizing and multi-tasking, including navigating through multiple business applications.\nMay need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.\nAcquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.\nWhat sets you apart:\nCurrently reside in the Houston, TX Metro area.\nExperience handling water loss claims including water mitigation, water loss estimating and reconciliation.\nExperience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX).\nExperience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.).\nExperience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement).\nInsurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing).\nProficiency in Xactimate (Level 1 and/or Level 2 certification).\nExperience in a call center environment.\nCurrently hold an active Adjuster License.\nBachelor's degree.\nUS military experience through military service or a military spouse/domestic partner.\nPhysical Demand Requirements:\nMay require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.\nMay need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.\nMay require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.\nMay require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.\nCompensation range: The salary range for this position is: $63,590 - $121,530.\nUSAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).\nCompensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.\nEmployees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.\nThe above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.\nBenefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.\nFor more details on our outstanding benefits, visit our benefits page on USAAjobs.com\nApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.\nUSAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\n","Senior Property Adjuster

At USAA, our mission is to empower our members to achieve financial security through highly competitive products,...","Inside Senior Property Adjuster - Houston, TX",[130],["B","3484249971"],"2 days ago","/jobs/3484249971-inside-senior-property-adjuster-houston-tx","Houston, TX, United States","/jobs?location=Houston%2C+TX%2C+United+States","/jobs?keyword=Inside+Senior+Property+Adjuster+-+Houston%2C+TX",{"_65":66,"_67":131,"_69":132,"_71":109,"_73":133},"Houston","Houston, TX, United States, 77246","77246",8752,"name","Newsday Media Group","agency","logo","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/351727.GIF","slug","newsday-media-group","

Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

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Confirm/analyze coverage, recognize liability exp Property Adjuster, Senior, Adjuster, Property, Claims, Business Partner\n","descriptionText","Inside Senior Property Adjuster - Houston, TX United Services Automobile Association - USAA Marketing & Communications As a Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. 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