Credit & Collections Services Associate IV
Conduent, Jamaica, NY, United States
Job Opportunity
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Monitors all stages of delinquent accounts, implements collection procedures and accepts payments.
Responds to inquiries from customers.
Maintains databases by entering, updating, and retrieving data as well as formatting and generating reports.
Receives/places calls or send letters to customers to resolve billing or invoice issues on delinquent accounts.
Reviews and makes recommendations regarding bad debt or write-offs.
Acts as a team lead by monitoring calls, auditing accounts, and developing skills of lower level employees.
Typing speed Requirement 20WPM
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Monitors all stages of delinquent accounts, implements collection procedures and accepts payments.
Responds to inquiries from customers.
Maintains databases by entering, updating, and retrieving data as well as formatting and generating reports.
Receives/places calls or send letters to customers to resolve billing or invoice issues on delinquent accounts.
Reviews and makes recommendations regarding bad debt or write-offs.
Acts as a team lead by monitoring calls, auditing accounts, and developing skills of lower level employees.
Typing speed Requirement 20WPM
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.