
Senior Marketing Operations Technologist
Q2 India, Austin, TX, United States
* A key priority of this role is to create scalable, efficient, and governed lifecycle solutions that improve how marketing and sales teams operate.* Own the lifecycle design across Marketo, Salesforce, LeanData, 6sense, and connected web and data platforms, including stage progression, nurture logic, handoff workflows, routing design, scoring inputs, intent-driven orchestration, and recycle or re-entry rules.* Design, implement, and optimize intelligent automation and AI-driven workflows that improve lifecycle progression, lead and account routing, database health, operational efficiency, and user experience.* Develop and manage supervised AI use cases for agentic automation, AI-assisted routing, workflow orchestration, prioritization, enrichment, classification, duplicate management, and database maintenance within defined governance guardrails.* Serve as the senior technologist within Marketing Operations, leading solution design reviews, technical standards, and system guidance for specialists working across the stack.* Partner closely with PM to support intake, planning, change management, and execution governance by providing technical sizing, technology guidance, dependency mapping, and risk assessment.* Collaborate with marketing, sales, business analysts, PMs, Corporate IT, and leadership to translate business strategy into lifecycle execution and technical capabilities into business value.* Work in close partnership with analytics resources to align tracking implementation, lifecycle definitions, schema, attribution inputs, and data structures used for reporting and decision-making across Power BI and related analytics environments.* Drive system and process improvements that strengthen customer intelligence, lifecycle performance, data usability, and operational scale.* Act as a key liaison to Corporate IT, Sales Operations, Web, Security, and other cross-functional partners in support of the lifecycle technology stack, system integrations, access models, identity and data flows, website instrumentation, and change governance.* Ensure accurate data is collected, governed, and shared effectively across systems to support strong lifecycle execution and decision-making.* Ensure all security, privacy, availability, confidentiality, internal controls, AI governance standards, and enterprise technology requirements are followed in system and workflow design.* Lead enablement and training on lifecycle strategy, automation standards, AI workflow usage, and best practices for the broader Marketing Operations team.* Evaluate, refine, and document requirements that inform marketing software purchases, vendor partnerships, renewals, expansions, and stack rationalization decisions.* Support the evolution of Marketing Operations toward a broader Revenue Operations model through stronger interoperability, better lifecycle design, and more intelligent process automation.8+ years of experience in B2B marketing operations, revenue operations, marketing technology, or related technical roles, with preference for B2B SaaS experience. Strong technical, analytical, and problem-solving skills, with the ability to balance systems thinking and business impact. Deep knowledge of marketing operations principles, lifecycle design, automation, and data governance. Experience working with LeanData, 6sense, Google Tag Manager, Munchkin, HubSpot CMS, content engagement software, website tracking frameworks, and related workflow orchestration technologies.Experience designing and implementing AI-enabled workflows, intelligent automation, agentic AI use cases, or AI-assisted decisioning within go-to-market, lifecycle, routing, web personalization, or database management environments. Experience defining governance guardrails, testing approaches, QA standards, monitoring practices, rollback plans, and change-control practices for system and workflow changes. Strong ability to gather and refine requirements, assess technical feasibility, and translate business needs into scalable, practical solutions. Excellent communication and collaboration skills, with the ability to influence across technical and non-technical audiences and partner effectively with Corporate IT and other enterprise stakeholders. A self-starter mindset with strong ownership, curiosity, and the ability to thrive in a fast-moving, evolving environment. * Hybrid Work Opportunities* Flexible Time Off* Career Development & Mentoring Programs* Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents* Community Volunteering & Company Philanthropy Programs* Employee Peer Recognition Programs – “You Earned it”**Mission**In 2004, Q2 founder Hank Seale set out to build a different kind of company. Our mission, to build strong and diverse communities by strengthening their financial institutions, is at the heart of everything we do.**Vision**Our vision is to create meaningful financial experiences throughout the financial journey so our customers can focus on building lasting relationships with their account holders. To get there, we combine the must-haves of digital banking – feature functionality, operational excellence and integrations – with the next-generation of technology principles: data-driven insights, open technology and design thinking. We call this philosophy FinX, and it spans everything we do, from product development and platform architecture to how we hire.**Values**Providing superior software and service starts with our purpose-built culture, defined by our Ten Guiding Principles. These principles were established by Hank Seale, our founder, and have served as a constant reminder of how Q2 employees should conduct themselves with peers, customers, and partners for 15 years. Building something different and special takes the right kind of people, and we hope you’ll join our team.
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