Automotive Service Writer
Valvoline, Salem, VA, United States
Automotive Service Writer Automotive Service Writer/Advisor - $16.00-$19.00/hr. plus bonuses
Full Time and Part Time
Benefits Include:
Health Insurance (Dental, Vision, Medical)
Paid vacation and holidays
Matching 401(k)
Paid on-the-job training
Leadership development and coaching
Company provided uniforms
Tuition reimbursement including technical certifications
Safety shoes offered through the company
No late evenings
Required Qualifications:
Automotive experience (two years or more preferred)
Reliable transportation to and from work
Communicate directly with customers and relay vehicle issues to the Mechanic
Suggest maintenance and repair services to the customer based upon vehicle's diagnosis
Have effective interpersonal, oral, and communication skills
Bilingual applicants preferred
As a Service Advisor, you will:
Establish and maintain good working relationships with customers to encourage repeat and referral business
Greet customers and provide excellent customer service
Create repair orders and communicate with technicians to ensure timely completion of repairs
Explain repair estimates and obtain customer approval before proceeding with repairs
Keep customers informed about the status of their vehicles throughout the repair process
Reconcile daily and weekly paperwork for finance records
Maintain high-quality service repairs and minimize comebacks
Familiarity with auto estimating software R.O. Writer is preferred
A Mission with a Company Join Us!
PM Lube, LLC is a franchisee of Valvoline Instant Oil Change (VIOC). Our mission is "Changing Lives Through Stewardship," and that starts with our great people.
PM Lube, Inc. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against based upon disability.
Full Time and Part Time
Benefits Include:
Health Insurance (Dental, Vision, Medical)
Paid vacation and holidays
Matching 401(k)
Paid on-the-job training
Leadership development and coaching
Company provided uniforms
Tuition reimbursement including technical certifications
Safety shoes offered through the company
No late evenings
Required Qualifications:
Automotive experience (two years or more preferred)
Reliable transportation to and from work
Communicate directly with customers and relay vehicle issues to the Mechanic
Suggest maintenance and repair services to the customer based upon vehicle's diagnosis
Have effective interpersonal, oral, and communication skills
Bilingual applicants preferred
As a Service Advisor, you will:
Establish and maintain good working relationships with customers to encourage repeat and referral business
Greet customers and provide excellent customer service
Create repair orders and communicate with technicians to ensure timely completion of repairs
Explain repair estimates and obtain customer approval before proceeding with repairs
Keep customers informed about the status of their vehicles throughout the repair process
Reconcile daily and weekly paperwork for finance records
Maintain high-quality service repairs and minimize comebacks
Familiarity with auto estimating software R.O. Writer is preferred
A Mission with a Company Join Us!
PM Lube, LLC is a franchisee of Valvoline Instant Oil Change (VIOC). Our mission is "Changing Lives Through Stewardship," and that starts with our great people.
PM Lube, Inc. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against based upon disability.