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Director, Advisement and Transfer Coordination

Heartland Community College, normal, il, United States


Position Overview

We seek a Director to lead and advance comprehensive academic advising initiatives that support student success, persistence, and completion. The role is within Enrollment Services and focuses on identifying student needs, developing strategic approaches to academic advisement, including guided pathways to promote seamless transitions and clear educational outcomes.

General Responsibilities

  • Provide overall leadership, supervision, and strategic direction for all aspects of academic advisement.
  • Hire, train, supervise, and evaluate Academic Advisors and other Advisement staff.
  • Develop, implement, and evaluate advisement programs for the College by engaging appropriate internal and external stakeholders.
  • Develop and maintain an operational plan for Advisement, focusing on continuous quality improvement.
  • Oversee day‑to‑day operations, student outreach and communication campaigns, and analyze data reports from the College’s Student Success Management platform.
  • Collaborate with other Enrollment Services staff on the design, implementation, and assessment of effective advising and registration processes for new and returning students enrolling in credit courses.
  • Serve as the Transfer Coordinator for HCC, participating in bi‑annual state‑wide meetings and collaborating with external transfer institution constituents.
  • Collaborate with academic divisions on the development of transfer agreements, articulation agreements, and curriculum guides with other 2‑ and 4‑year institutions of higher education.
  • Assist in the oversight of all dual enrollment advisement by engaging with appropriate internal and external stakeholders.
  • Provide leadership and supervisory support to transfer services in the development of a comprehensive Transfer Center for the College.

Requirements

  • Master’s degree.
  • Minimum of two years of experience in academic advisement, including demonstrated knowledge of advising theory and best practices.
  • Excellent presentation, written, and interpersonal communication skills.
  • Ability to work effectively with prospective and current students, high‑school counselors, parents, and community members.
  • Leadership experience with department or project teams.
  • Organizational and planning skills, attention to detail, and ability to work independently under pressure.

Desired Qualifications

  • Supervisory experience.
  • Knowledge of student development and familiarity with other student personnel areas.
  • Community college experience.

Applications received by May 13, 2026 will receive priority consideration. Review of applications continues as needed.

The position is based in Central Illinois and requires on‑campus presence.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Heartland Community College is an equal opportunity institution. HCC values equity, diversity and inclusion, and fosters a collegial and welcoming culture that is dedicated to creating, protecting, and enhancing an equitable, diverse, and inclusive campus community.

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