Associate Director, Technology Solutions

Opportunity

BenTech Partnership team is responsible for the BenTech partnership strategy at Sun Life. This role supports the distribution organization in pre‑sale technology solutioning of prospective group benefit clients and renewals of existing clients. The role collaborates with Employee Benefit Reps and broker partners to determine the right client fit for connectivity, insurance products and platforms; demonstrates our capabilities; and works with broker technology teams to promote Sun Life Benefit Technology.

How you will contribute

• Provide in depth technical and operational expertise of benefits technology platform
• Advise, guide, and support Sun Life's EBRs & Client Managers to enable the sale of digital as a product
• Support the roll‑out of new benefits technology programs and relationships
• Develop business relationships with technology centers & experts with our top national and regional brokers to communicate and align digital strategies
• Promote Sun Life's capabilities and positioning of our BenTech value proposition
• Maintain awareness of competitive issues, trends, and opportunities in the marketplace
• Identify training opportunities and provide input into the development of training programs
• Act as a liaison with all internal Sun Life departments (e.g., Product, Distribution, Underwriting, Customer Service Delivery, Marketing, & Training) to ensure end‑to‑end process success, provide subject matter expertise, and develop recommendations to improve integrated service models with third‑party benefits technology

What you will bring with you

• Relationship management skills: demonstrated ability to build and foster productive and healthy relationships with both digital platform partners as well as internal sales and home office partners
• Drive, self‑motivation, a consultative nature and be a great problem solver
• Knowledge of the Group Benefits Insurtech marketplace, emerging trends and client needs required
• Develop and maintain excellent working relationships with internal departments to oversee partnership operational connections
• Ability to work with a diverse range of people
• Experience in Group Benefit and Absence products preferred
• Excellent oral and written communication and presentation skills
• Excellent storytelling skills to share the digital strategy with stakeholders and SL leadership team
• Bachelor's degree required
• Minimum of 7+ years of experience in the Insurtech space either at a carrier, broker, or platform
• Collaborative and comfortable navigating in cross‑functional organizations with matrixed accountabilities

Salary and Benefits

We are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. National average salary range: $116,500 – $174,800.

Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Category: Product

Posting End Date: 03/05/2026

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