Enterprise CX & AI Services Director — Remote

Genesys Cloud Services, Inc. seeks a Professional Services leader in Charlotte, NC, to drive revenue strategy across complex accounts. The role focuses on cloud transformation and requires 5 to 7+ years of SaaS or cloud software sales experience. The ideal candidate will manage end-to-end services revenue, develop transformative pipelines, and lead sales cycles. Success in this position directly impacts customer satisfaction and long-term value realization. Competitive salary range of $129,600 - $228,000 with bonuses available.
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