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Benefits Specialist

Aflac, Knoxville, TN, United States


Aflac is a global leader in supplemental insurance, trusted by over 50 million people worldwide for providing peace of mind and financial support during unexpected life events. Known for offering customizable products that address various health-related needs, Aflac empowers businesses of all sizes to offer comprehensive, employee-paid benefits without incurring additional costs. With solutions ranging from accident and disability insurance to life and cancer coverage, Aflac helps businesses attract and retain talented employees. For more details, visit Aflac.com.

Role Description This is a full-time hybrid role for a Benefits Specialist, based in Knoxville, TN, with opportunities for remote work. The Benefits Specialist work closely with business clients and individual Policyholder on the education and servicing of Aflac policies. Responsibilities include assisting employees and clients with benefit inquiries, delivering exceptional customer service, advising on benefit enrollment processes, and supporting business leaders in implementing effective benefit programs.

Qualifications Must have or be able to obtain a Health and Life insurance license Strong Communication and Customer Service skills Attention to detail and ability to manage multiple tasks efficiently

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