Customer Service Representative
ProKatchers LLC, Saint Paul, MN, United States
Working in a team environment under general supervision, provides sales order support to sales representatives, hospitals, clinics, and physicians.
Processes customer orders submitted via multiple channels, including phone, fax, Electronic Data Interchange, and e-mail.
Provides inventory support for products and services accurately, expeditiously, and under special circumstances.
Support a continuous improvement environment for department processes, including order processing and invoicing transactions, returns processing, backorder processing, credit requests, and new product launches.
This position requires developing rapport with customers and field sales/clinical personnel via verbal and written communication.
May be assigned to assist on projects within the Customer Service department
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Processes customer orders submitted via multiple channels, including phone, fax, Electronic Data Interchange, and e-mail.
Provides inventory support for products and services accurately, expeditiously, and under special circumstances.
Support a continuous improvement environment for department processes, including order processing and invoicing transactions, returns processing, backorder processing, credit requests, and new product launches.
This position requires developing rapport with customers and field sales/clinical personnel via verbal and written communication.
May be assigned to assist on projects within the Customer Service department
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