Claims - Field Claims Representative
The Cincinnati Insurance Companies, Charleston, WV, United States
Make a difference with a career in insurance
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. We are looking for extraordinary people to join our talented team so our service‑oriented, ethical, knowledgeable, and caring associates can protect families and businesses as they work to prevent or recover from a loss. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges, and develop your skills, Cincinnati may be the place for you.
Field Claims Representative – Charleston, WV
Our Field Claims department is currently seeking field claims representatives to service the territory surrounding Charleston, WV. The candidate is required to reside within the territory. This territory allows either an experienced or entry‑level representative the opportunity to investigate and evaluate multi‑line insurance claims through personal contact to ensure accurate settlements.
Be Ready To
Complete thorough claim investigations
Interview insureds, claimants, and witnesses
Consult police and hospital records
Evaluate claim facts and policy coverage
Inspect property and auto damages and write repair estimates
Prepare reports of findings and secure settlements with insureds and claimants
Use claims‑handling software, company car, and mobile applications to adjust loss in a paperless environment
Provide superior and professional customer service
Once eligible, become a certified and active Arbitration Panelist
Entry Level Claims Representative
The pay range for this position is
$57,000 – $76,000
annually. Pay is based on education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be Equipped With
Be available and communicative during regular business hours
A desire to learn about the insurance industry and provide a great customer experience
The ability to work unsupervised
Excellent verbal and written communication skills
Strong interpersonal skills
Excellent problem‑solving, negotiation, organizational, and prioritization skills
Preparedness to follow‑up with others in a timely manner
A valid driver’s license
Bring Education or Experience From
A bachelor’s degree
AINS, AIC, or CPCU designations preferred
Benefits In Addition to Compensation Include
Company car
Company stock options, including Restricted Share Units and Incentive‑based stock options
Paid time off (PTO)
401(k) with 6% company match
Experienced Claims Representative
The pay range for this position is
$62,000 – $90,000
annually. Pay is based on education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be Equipped With
Be available and communicative during regular business hours
Multi‑line claims experience preferred
Ability to completely assess auto, property, and bodily injury type damages
Capacity to work unsupervised
Excellent verbal and written communication skills
Strong interpersonal skills
Excellent problem‑solving, negotiation, organizational, and prioritization skills
Preparedness to follow‑up with others in a timely manner
A valid driver’s license
Bring Education or Experience From
One or more years of claims handling experience
AINS, AIC, or CPCU designations preferred
Bachelor’s degree or equivalent experience required
Benefits In Addition to Compensation Include
Company car
Company stock options, including Restricted Share Units and Incentive‑based stock options
Paid time off (PTO)
401(k) with 6% company match
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.
Enhance your talents: We stand for strong service, sharing best practices, and creating solutions that impact lives.
Enjoy Benefits and Amenities: To increase the well‑being and satisfaction of our associates, we offer a variety of benefits and amenities.
Embrace a diverse team: As a relationship‑based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race, creed, color, sex, sexual orientation, gender identity, transgender status, religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV, or genetic information, or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.
US-WV-Charleston
#J-18808-Ljbffr
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. We are looking for extraordinary people to join our talented team so our service‑oriented, ethical, knowledgeable, and caring associates can protect families and businesses as they work to prevent or recover from a loss. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges, and develop your skills, Cincinnati may be the place for you.
Field Claims Representative – Charleston, WV
Our Field Claims department is currently seeking field claims representatives to service the territory surrounding Charleston, WV. The candidate is required to reside within the territory. This territory allows either an experienced or entry‑level representative the opportunity to investigate and evaluate multi‑line insurance claims through personal contact to ensure accurate settlements.
Be Ready To
Complete thorough claim investigations
Interview insureds, claimants, and witnesses
Consult police and hospital records
Evaluate claim facts and policy coverage
Inspect property and auto damages and write repair estimates
Prepare reports of findings and secure settlements with insureds and claimants
Use claims‑handling software, company car, and mobile applications to adjust loss in a paperless environment
Provide superior and professional customer service
Once eligible, become a certified and active Arbitration Panelist
Entry Level Claims Representative
The pay range for this position is
$57,000 – $76,000
annually. Pay is based on education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be Equipped With
Be available and communicative during regular business hours
A desire to learn about the insurance industry and provide a great customer experience
The ability to work unsupervised
Excellent verbal and written communication skills
Strong interpersonal skills
Excellent problem‑solving, negotiation, organizational, and prioritization skills
Preparedness to follow‑up with others in a timely manner
A valid driver’s license
Bring Education or Experience From
A bachelor’s degree
AINS, AIC, or CPCU designations preferred
Benefits In Addition to Compensation Include
Company car
Company stock options, including Restricted Share Units and Incentive‑based stock options
Paid time off (PTO)
401(k) with 6% company match
Experienced Claims Representative
The pay range for this position is
$62,000 – $90,000
annually. Pay is based on education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be Equipped With
Be available and communicative during regular business hours
Multi‑line claims experience preferred
Ability to completely assess auto, property, and bodily injury type damages
Capacity to work unsupervised
Excellent verbal and written communication skills
Strong interpersonal skills
Excellent problem‑solving, negotiation, organizational, and prioritization skills
Preparedness to follow‑up with others in a timely manner
A valid driver’s license
Bring Education or Experience From
One or more years of claims handling experience
AINS, AIC, or CPCU designations preferred
Bachelor’s degree or equivalent experience required
Benefits In Addition to Compensation Include
Company car
Company stock options, including Restricted Share Units and Incentive‑based stock options
Paid time off (PTO)
401(k) with 6% company match
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.
Enhance your talents: We stand for strong service, sharing best practices, and creating solutions that impact lives.
Enjoy Benefits and Amenities: To increase the well‑being and satisfaction of our associates, we offer a variety of benefits and amenities.
Embrace a diverse team: As a relationship‑based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race, creed, color, sex, sexual orientation, gender identity, transgender status, religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV, or genetic information, or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.
US-WV-Charleston
#J-18808-Ljbffr